CUSIMAX ES-3201C
CUSIMAX Double Burner 1800W Electric Ceramic Hot Plate Instruction Manual
Model: ES-3201C
1. Introduction
Thank you for choosing the CUSIMAX Double Burner 1800W Electric Ceramic Hot Plate. This appliance is designed to provide efficient and versatile cooking capabilities for various indoor settings. Please read this instruction manual thoroughly before initial use to ensure safe operation and optimal performance. Keep this manual for future reference.
2. Product Features
- Dual Control Burners: Equipped with two independent ceramic heating plates, each controlled by its own thermostat knob, allowing for simultaneous cooking at different temperatures. Total wattage is 1800W (900W per plate).
- Infrared Heating Technology: Utilizes infrared heating elements beneath durable crystallite glass plates, ensuring rapid heat-up and efficient heat transfer to cookware.
- Versatile Cookware Compatibility: Suitable for all types of cookware, including frying pans, aluminum pots, steak plates, ceramic pots, woks, glass pots, stainless steel pots, and tea pots, up to 7.1 inches in diameter.
- Compact & Portable Design: Its sleek, matte black stainless steel construction is lightweight and space-saving, making it ideal for small kitchens, dorms, RVs, camping (with electrical access), or as an extra cooking surface.
- Safety Features: Includes automatic safety shut-off, overheat protection, and non-slip feet for stable operation. Operates without electromagnetic radiation.
- Easy to Clean: The smooth crystallite glass surface and stainless steel body are designed for simple cleaning with a damp cloth once cooled.


3. Setup and First Use
- Unpacking: Carefully remove the hot plate from its packaging. Ensure all packing materials are removed, especially any protective film or stickers from the heating plates.
- Placement: Place the hot plate on a stable, flat, heat-resistant surface, away from flammable materials. Ensure adequate ventilation around the unit. The non-slip feet provide stability.
- Initial Burn-Off: Before cooking food, operate the hot plate empty for 3-5 minutes at the maximum heat setting. This process burns off any protective coating applied during manufacturing and may produce a slight odor or smoke. Ensure the area is well-ventilated during this initial use.
- Power Connection: Plug the power cord into a standard 120V electrical outlet.
4. Operating Instructions
- Power On: Turn the desired burner's control knob from the "OFF" position to your desired heat setting (1-7, or MAX). The indicator light will illuminate, signaling that the burner is heating.
- Temperature Control: Adjust the thermostat knob to select the appropriate heat level for your cooking needs. The heating light may cycle on and off during operation as the thermostat maintains the set temperature.
- Cookware Placement: Place your compatible cookware (up to 7.1 inches) directly onto the ceramic heating plate.
- Dual Operation: Both burners can be operated simultaneously with independent temperature controls.
- Power Off: After cooking, turn the control knob back to the "OFF" position. Unplug the appliance from the power outlet when not in use.


5. Maintenance and Cleaning
- Cool Down: Always ensure the hot plate is completely cool before cleaning. The ceramic plates retain heat for a significant period after being turned off.
- Unplug: Disconnect the appliance from the power outlet before cleaning.
- Cleaning Surface: Wipe the crystallite glass plates and stainless steel body with a damp cloth. For stubborn stains, a mild non-abrasive cleaner can be used. Do not immerse the appliance in water or any other liquid.
- Avoid Abrasives: Do not use abrasive cleaners, scouring pads, or sharp objects, as these can scratch or damage the surface.
- Storage: Once clean and completely dry, the compact design allows for easy storage on its side or in a cupboard.
6. Important Safety Information
- Read all instructions before using the appliance.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical hazards, do not immerse cord, plugs, or the appliance in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
- Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner.
- The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to "OFF", then remove plug from wall outlet.
- Do not use appliance for other than intended use.
- It is normal for the body to get hot because the burner heats the cookware by means of heat transfer. The heating light may cycle on and off during operation.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not turn on. | Not plugged in; power outlet malfunction; control knob not set. | Ensure plug is securely in outlet; check outlet with another appliance; turn control knob to desired heat setting. |
| Smoke/odor during first use. | Protective coating burning off. | This is normal. Ensure good ventilation. It will dissipate within 3-5 minutes. |
| Heating light cycles on/off. | Thermostat maintaining temperature. | This is normal operation. No action required. |
| Unit gets very hot. | Normal heat transfer. | Use caution. Allow ample time to cool before handling or moving. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | ES-3201C |
| Brand | CUSIMAX |
| Power Source | Electric |
| Voltage | 120V |
| Total Wattage | 1800W (900W per burner) |
| Heating Elements | 2 (Infrared Ceramic) |
| Control Type | Knob (Individual Thermostat Control) |
| Material | Stainless Steel, Crystallite Glass |
| Color | Matte Black |
| Product Dimensions | 22"D x 4"W x 10"H |
| Item Weight | 7.83 pounds |
| Recommended Use | Indoor |
9. Warranty and Customer Support
CUSIMAX offers excellent 30-day hassle-free returns and lifetime customer support for this product. If you encounter any problems or have questions regarding your CUSIMAX Double Burner, please contact CUSIMAX customer service for assistance. They can help resolve issues or arrange for product replacement if necessary.
10. Product Videos
CUSIMAX Portable Double Burner Cooking on the go!
This video demonstrates the portability and ease of use of the CUSIMAX Double Burner, highlighting its convenience for cooking while traveling or in various settings.
Simply plug it in and turn it into your mobile kitchen.
This video showcases how easily the CUSIMAX Double Burner can be set up and used as a mobile kitchen solution, emphasizing its plug-and-play functionality.
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