HP Envy Business AI Laptop (Model TPN-C164) Instruction Manual

1. Introduction

The HP Envy Business AI Laptop is designed for productivity and performance, featuring a 17.3-inch FHD touchscreen, Intel Core Ultra 7 155H processor, 64GB DDR5 RAM, and a 2TB SSD. It runs on Windows 11 Pro and includes advanced connectivity options like Wi-Fi 7. This manual will guide you through the essential steps to get the most out of your new device.

Figure 1: HP Envy Business AI Laptop Overview

2. Setup

2.1. Unboxing and Initial Power On

Carefully remove the laptop and its accessories from the packaging. Ensure all components, including the power adapter, are present. Connect the power adapter to the laptop's charging port and then to a power outlet. Press the power button, typically located on the keyboard deck, to turn on the device.

2.2. Windows 11 Pro Setup

Upon first boot, you will be guided through the Windows 11 Pro setup process. Follow the on-screen instructions to:

• Select your region and keyboard layout.
• Connect to a Wi-Fi network.
• Accept the Microsoft Software License Terms.
• Sign in with your Microsoft account or create a new one.
• Set up a PIN for quick login.
• Configure privacy settings.

Allow the system to complete any initial updates before proceeding with regular use.

3. Operating Your Laptop

3.1. Display and Touchscreen

The HP Envy Business AI Laptop features a 17.3-inch Full HD (1920 x 1080) IPS touchscreen with edge-to-edge glass and micro-edge bezels, offering a bright view at 300 nits. This display provides clear and vibrant visuals, suitable for various tasks from studying and work to internet browsing. The touchscreen functionality allows for intuitive interaction with Windows 11 Pro.

Figure 2: 17.3-inch FHD Touchscreen Display

3.2. Performance and Storage

Your laptop is equipped with an Intel Core Ultra 7 155H Processor (16 Cores, 22 Threads, up to 4.9 GHz Max Turbo Frequency) and Intel Arc Graphics. It includes 64GB of high-bandwidth DDR5 RAM and a 2TB PCIe NVMe M.2 Solid State Drive. This configuration ensures smooth operation for multiple applications, fast data transfer, and ample storage for all your files and software.

Figure 3: High-Speed RAM and Enormous Storage Capacity

Figure 4: Core Technologies

3.3. Keyboard and Touchpad

The full-size keyboard features a dedicated numeric keypad, which is convenient for data entry tasks. It is also backlit, allowing for comfortable typing in various lighting conditions. The precision touchpad supports multi-touch gestures for efficient navigation and control.

Figure 5: Keyboard Features (Numpad, Backlit, Mic Mute)

3.4. Ports and Connectivity

The laptop offers a comprehensive selection of ports for connecting peripherals and external displays:

• 2 x Thunderbolt 4 (with USB Type-C)
• 3 x USB 3.2 Type-A
• 1 x HDMI
• 1 x Headphone/microphone combo

For wireless connectivity, the laptop supports Wi-Fi 7 for high-speed internet access and Bluetooth 5.3 for connecting wireless accessories.

Figure 6: Laptop Ports and Slots

Figure 7: Seamless Connectivity Features

3.5. AI Features and Security

The Intel Core Ultra 7 processor enhances AI capabilities, optimizing performance for AI-driven applications. For security, the laptop includes features such as a 5MP camera with a manual shutter, an IR sensor for faster login with Windows Hello, and intelligent presence detection for walk-away lock and wake-on-approach functionality.

Figure 8: Enhanced Security Features

4. Maintenance

4.1. Cleaning the Laptop

• Use a soft, lint-free cloth to gently clean the screen and exterior surfaces.
• For stubborn smudges, lightly dampen the cloth with water or a screen-safe cleaning solution. Avoid spraying liquids directly onto the laptop.
• Do not use harsh chemicals, abrasive materials, or solvents, as these can damage the finish.

4.2. Battery Care

• To prolong the overall lifespan of your battery, avoid exposing the laptop to extreme temperatures (hot or cold).
• For long-term storage, it is recommended to charge the battery to approximately 50% and store the laptop in a cool, dry environment.

4.3. Software Updates

• Regularly check for and install Windows updates to ensure your operating system has the latest features, security patches, and performance improvements.
• Utilize the HP Support Assistant application to keep your HP drivers and software up-to-date. This helps maintain optimal hardware performance and compatibility.

5. Troubleshooting

5.1. Laptop Not Powering On

• Ensure the power adapter is securely connected to both the laptop and a working electrical outlet.
• Check if the power adapter's indicator light is illuminated, indicating it is receiving power.
• Try plugging the power adapter into a different wall outlet to rule out an issue with the original outlet.
• If the battery is completely drained, it may take a few minutes for the laptop to respond after being plugged in.

5.2. Slow Performance

• Close any unnecessary applications or browser tabs running in the background.
• Open Task Manager (Ctrl+Shift+Esc) to identify if any specific processes are consuming a high amount of CPU or RAM.
• Ensure there is sufficient free space on your 2TB SSD. A full drive can impact performance.
• Run a system scan for malware or viruses, which can significantly slow down your system.

5.3. Display Issues

• If the screen is dim, adjust the brightness settings using the function keys (e.g., F2/F3 or F5/F6 depending on your model) or through Windows display settings.
• If an external monitor is not detected, verify that the HDMI or Thunderbolt cable connections are secure and that the external monitor is powered on.

5.4. Keyboard or Touchpad Unresponsive

• Restart the laptop. This often resolves temporary input device issues.
• Ensure no foreign objects are obstructing the keys or touchpad.
• Check for updated drivers for your keyboard and touchpad in Device Manager.

6. Specifications

7. Warranty and Support

Your HP Envy Business AI Laptop comes with a manufacturer's warranty. For detailed information regarding warranty coverage, terms, and conditions, please refer to the documentation included with your product or visit the official HP support website.

For technical assistance, driver downloads, software updates, or to submit a service request, please visit the dedicated HP Support portal:

HP Support Website

The product package includes: HP Envy Daily Business Laptop.