ReSound 21791700

GN ReSound Desktop Charger User Manual

Model: 21791700

Introduction

This manual provides essential information for the safe and effective use of your GN ReSound Desktop Charger. Please read this manual thoroughly before using the device and retain it for future reference.

The GN ReSound Desktop Charger is designed exclusively for charging GN ReSound Key and GN ReSound Quattro Receiver-In-Ear (RIE) hearing aids.

Product Overview

GN ReSound Desktop Charger with two hearing aids inserted

Figure 1: The GN ReSound Desktop Charger. This image shows the compact charging unit with two slots, each designed to securely hold a hearing aid for charging. The hearing aids are visible inserted into their respective charging ports.

The desktop charger features two dedicated charging ports, one for each hearing aid. It provides a stable and efficient charging solution for compatible ReSound hearing aids.

Compatibility

This charger is ONLY compatible with the following hearing aid models:

Using this charger with incompatible hearing aid models may result in damage to the hearing aids or the charger itself.

Setup

Unpacking

Carefully remove all components from the packaging. Ensure the following items are present:

Connecting the Charger

  1. Connect the USB charging cable to the USB port on the back of the desktop charger.
  2. Connect the other end of the USB cable to the power adapter.
  3. Plug the power adapter into a standard electrical outlet.
  4. The charger is now ready for use.

Operating Instructions

Charging Hearing Aids

  1. Ensure the desktop charger is connected to a power source as described in the "Setup" section.
  2. Gently insert each compatible hearing aid into its respective charging port on the desktop charger. Ensure they are seated correctly.
  3. Charging will begin automatically. The indicator lights on the hearing aids (if present) or on the charger itself will typically show the charging status. Refer to your hearing aid's specific manual for details on its charging indicators.
  4. A full charge typically takes approximately 3 hours.
  5. Once fully charged, the hearing aids can be removed from the charger.

Charging Indicators

The charger itself does not have external charging indicator lights. The charging status is indicated by the lights on your hearing aids. Please consult your hearing aid's user manual for specific details on its charging light patterns (e.g., solid light for charging, blinking for low battery, green for fully charged).

Maintenance and Care

Troubleshooting

ProblemPossible CauseSolution
Hearing aids not charging.
  • Charger not connected to power.
  • Hearing aids not seated correctly.
  • Incompatible hearing aid model.
  • Damaged charger or cable.
  • Ensure power adapter is plugged into outlet and charger.
  • Re-insert hearing aids, ensuring a secure connection.
  • Verify hearing aid model compatibility (GN ReSound Key or Quattro RIE).
  • Contact customer support if charger or cable appears damaged.
Charging takes longer than 3 hours.
  • Hearing aids were completely drained.
  • Environmental factors (e.g., extreme temperature).
  • This is normal for deeply discharged batteries.
  • Ensure charging in a room temperature environment.

If the problem persists after attempting these solutions, please contact ReSound customer support.

Specifications

FeatureDetail
Model Number21791700
BrandReSound
Compatible DevicesGN ReSound Key, GN ReSound Quattro RIE hearing aids
Connectivity TechnologyUSB
Connector TypeProprietary
Power SourceAC
Output Voltage4 Volts (DC)
Wattage10 watts
Item Weight11.2 ounces
Package Dimensions6 x 5 x 2 inches

Warranty and Support

Warranty Information

For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official ReSound website. Keep your proof of purchase for warranty claims.

Customer Support

If you have any questions, require technical assistance, or need to report an issue with your GN ReSound Desktop Charger, please contact ReSound customer support through their official channels. Contact information can typically be found on the manufacturer's website or on the product packaging.

Manufacturer: ReSound

Date First Available: July 9, 2024

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