1. Introduction
Welcome to the user manual for your new HMD Crest 5G smartphone. This guide provides essential information to help you set up, operate, maintain, and troubleshoot your device. Please read this manual thoroughly to ensure optimal performance and longevity of your HMD Crest 5G.
Image: The HMD Crest 5G smartphone, showcasing its sleek design with the front display and the rear camera module visible. The phone is presented in a Midnight Blue finish.
2. Setup and Initial Use
2.1. What's in the Box
Your HMD Crest 5G package includes the following items:
- HMD Crest 5G Handset
- 33W Fast Charger Adapter
- Type-C USB Cable
- Quick Start Guide
- Safety Booklet
- TPU Jelly Case
2.2. Inserting SIM Card and Powering On
Locate the SIM card tray on the side of your device. Use the provided SIM ejector tool to open the tray. Insert your Nano-SIM card(s) and/or microSD card into the designated slots. Ensure the tray is fully reinserted. To power on, press and hold the power button located on the side of the device until the HMD logo appears.
Image: A detailed side view of the HMD Crest 5G, highlighting the location of the SIM card tray and the power/volume buttons.
3. Operating Your HMD Crest 5G
3.1. Display and Navigation
The HMD Crest 5G features a 6.67-inch FHD+ vivid and bright OLED display with a 90 Hz adaptive refresh rate for smooth visuals and responsive touch. Navigate the device using touch gestures, including taps, swipes, and pinches.
Image: The front of the HMD Crest 5G, showcasing its expansive and vibrant OLED display, ideal for immersive content viewing.
3.2. Camera Features
Your HMD Crest 5G is equipped with advanced camera systems:
- Front Camera: Segment's first 50 MP AI front camera, supporting Gesture Selfie, Slo-Mo Selfie, and Tone Control for superior hands-free selfies.
- Rear Camera: 50 MP Dual Rear AI Camera for stunning photography and capturing every moment with precision.
Image: The back of the HMD Crest 5G, featuring the prominent 50 MP Dual Rear AI Camera module, designed for high-quality photography.
Image: A person holding the HMD Crest 5G, illustrating the phone's sleek design and its hands-free selfie capabilities.
3.3. Performance and Storage
The device is powered by a Unisoc T760 5G octa-core 6 nm processor, operating at 2.2 GHz, ensuring smooth performance for daily tasks and demanding applications. It comes with 6 GB RAM and 128 GB internal storage, expandable via microSD card.
3.4. Battery and Charging
The HMD Crest 5G is equipped with a 5000 mAh long-lasting battery, supporting up to 800 charging cycles. The included 33W fast charger allows for rapid recharging, minimizing downtime.
4. Maintenance and Care
4.1. Software Updates
Your HMD Crest 5G runs on Android 14 and is designed to receive 2 years of security updates to ensure your device remains secure and performs optimally. Regularly check for and install system updates via the device settings.
4.2. Self-Repair Capability
The HMD Crest 5G is designed with self-repairability in mind, allowing users to replace certain components. Components that can typically be repaired by the user include the screen, charging port, battery, and back panel. A dedicated repair kit may be available for purchase separately.
5. Troubleshooting Common Issues
| Issue | Possible Cause | Solution |
|---|---|---|
| Device not powering on | Low battery; software crash | Charge the device for at least 30 minutes. Perform a forced restart by holding the power button for 10-15 seconds. |
| Battery drains quickly | Background apps; high screen brightness; network issues | Close unused apps. Reduce screen brightness. Disable Wi-Fi/Bluetooth when not in use. Check for app updates. |
| Camera not working | App permissions; software glitch | Check camera app permissions in settings. Restart the device. Clear cache/data of the camera app. |
| Network connectivity issues | SIM card issue; network settings; signal strength | Reinsert SIM card. Toggle Airplane Mode on/off. Reset network settings. Contact your service provider if issues persist. |
6. Technical Specifications
| Feature | Detail |
|---|---|
| Model Number | TA-1642 |
| Operating System | Android 14 |
| RAM | 6 GB |
| Internal Storage | 128 GB |
| Display | 6.67" FHD+ OLED, 2400 x 1080 resolution |
| Processor | Unisoc T760 5G Octa-core, 2.2 GHz |
| Rear Camera | 50 MP Dual AI Camera |
| Front Camera | 50 MP AI Selfie Camera |
| Battery Capacity | 5000 mAh |
| Charging | 33W Fast Charging (in-box adapter) |
| Dimensions | 16.4 x 7.6 x 0.8 cm |
| Weight | 195 g |
| Audio Jack | 3.5 mm |
| Connectivity | 5G, Bluetooth, USB, GPS |
| Color | Midnight Blue |
7. Warranty and Support
7.1. Product Warranty
The HMD Crest 5G comes with a 1-year warranty from the date of purchase. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects and does not cover damage caused by misuse, accidents, or unauthorized repairs.
Image: A person holding the HMD Crest 5G, showcasing its design and user-friendly interface.
7.2. Customer Support
For technical assistance, service requests, or any queries regarding your HMD Crest 5G, please contact HMD customer support. HMD operates over 220 service centers and offers a pick-up and drop service in over 4000+ PIN codes across the country via a toll-free number: 1800 102 8169.
Manufacturer: For and on behalf of HMD Mobile India Private Limited, Pioneer Urban Square Complex, No 510 5th Floor, Tower C, Golf Course Extension Road, Sector 62, Gurgaon, Haryana, 122102, India.
