iiyama XUB2497HSN-W2

iiyama ProLite XUB2497HSN-W2 23.8-inch Monitor User Manual

Model: XUB2497HSN-W2

1. Introduction

Thank you for choosing the iiyama ProLite XUB2497HSN-W2 23.8-inch monitor. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new monitor. Please read this manual thoroughly before use to ensure proper operation and to maximize the lifespan of your product.

Front view of the iiyama ProLite XUB2497HSN-W2 monitor, highlighting IPS and DOCK features.

Figure 1: Front view of the iiyama ProLite XUB2497HSN-W2 monitor, showcasing its IPS panel and USB-C docking capabilities.

2. Setup

2.1 Unpacking and Package Contents

Carefully remove the monitor and all components from the packaging. Please ensure all items listed below are present:

  • iiyama ProLite XUB2497HSN-W2 Monitor
  • Power Cable
  • HDMI Cable
  • USB Type-C (C to C) Cable
  • Instruction Manual
Included cables: Power, HDMI, and USB Type-C.

Figure 2: The power cable, HDMI cable, and USB Type-C cable included with the monitor.

2.2 Stand Assembly

The monitor typically comes with the stand pre-assembled or requiring minimal assembly. Follow the instructions provided in the quick setup guide for attaching the stand base to the monitor panel. Ensure all screws are securely fastened.

2.3 Connecting the Monitor

Connect the monitor to your computer or other devices using the appropriate cables. The monitor supports various connectivity options:

  • HDMI: Connect an HDMI cable from your device to the HDMI port on the monitor.
  • DisplayPort: Connect a DisplayPort cable from your device to the DisplayPort on the monitor.
  • USB-C: Connect a USB Type-C cable from your compatible device to the USB-C port on the monitor. This connection can provide video, data, and power delivery (charging for your device).
  • USB 3.2 Gen 1: Use the USB upstream port to enable the monitor's USB hub functionality.
  • Ethernet: Connect an Ethernet cable to the monitor's RJ45 port for network connectivity through the USB-C connection.
Rear view of the monitor showing various input ports.

Figure 3: Rear view of the monitor displaying the power input, HDMI, DisplayPort, USB-C, USB 3.2 Gen 1, and Ethernet ports.

2.4 Power Connection

Connect the power cable to the monitor's power input and then plug it into a standard electrical outlet (240 Volts). The monitor is now ready for use.

3. Operating the Monitor

3.1 Power On/Off

Press the power button, usually located on the bottom right bezel of the monitor, to turn the monitor on or off. The power indicator light will illuminate when the monitor is active.

3.2 On-Screen Display (OSD) Menu

The OSD menu allows you to adjust various monitor settings. Use the control buttons, typically located on the bottom bezel, to navigate the menu:

  • Menu Button: Opens the OSD menu.
  • Navigation Buttons: Used to move through menu options.
  • Select/Enter Button: Confirms a selection.
  • Exit Button: Closes the OSD menu or goes back to the previous level.

3.3 Input Selection

To switch between different video inputs (HDMI, DisplayPort, USB-C), access the OSD menu and navigate to the 'Input' or 'Source' section. Select your desired input.

3.4 Picture Adjustments

Within the OSD menu, you can adjust settings such as:

  • Brightness/Contrast: Adjust the overall luminance and contrast of the display.
  • Color Settings: Modify color temperature, gamma, and individual RGB levels.
  • Sharpness: Adjust the clarity of the image.
  • Aspect Ratio: Select between various aspect ratio modes (e.g., Full, 1:1).

3.5 USB-C Docking Functionality

The USB-C port on this monitor functions as a docking station. When connected to a compatible laptop or device via a single USB-C cable, it can:

  • Display video from your device.
  • Transfer data to and from connected USB peripherals (e.g., keyboard, mouse, external drives) via the monitor's USB hub.
  • Charge your connected device (Power Delivery).
  • Provide network connectivity via the monitor's Ethernet port.

4. Maintenance

4.1 Cleaning the Monitor

To clean the monitor screen:

  1. Turn off the monitor and unplug the power cord.
  2. Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a non-abrasive, ammonia-free, and alcohol-free screen cleaner.
  3. Avoid spraying liquid directly onto the screen or into the monitor's vents.

To clean the monitor casing:

  • Use a soft, dry cloth to wipe the casing.
  • Do not use abrasive cleaners or solvents, as they may damage the surface.

4.2 General Care

  • Avoid placing heavy objects on the monitor or its cables.
  • Do not expose the monitor to direct sunlight, excessive heat, or extreme cold.
  • Keep the monitor away from liquids and excessive humidity.
  • Ensure adequate ventilation around the monitor to prevent overheating.

5. Troubleshooting

If you encounter issues with your monitor, please refer to the following common solutions before contacting support.

ProblemPossible Cause / Solution
No image on screen
  • Ensure the power cable is securely connected to the monitor and the power outlet.
  • Verify the video cable (HDMI, DisplayPort, USB-C) is properly connected to both the monitor and the computer.
  • Check if the correct input source is selected in the OSD menu.
  • Ensure the computer is powered on and not in sleep mode.
Image is blurry or distorted
  • Adjust the resolution settings on your computer to match the monitor's native resolution (1920x1080).
  • Check the video cable for damage or loose connections.
  • Adjust sharpness settings in the OSD menu.
Colors are incorrect
  • Reset color settings to default in the OSD menu.
  • Check your computer's display settings for color profile issues.
Monitor does not power on
  • Confirm the power cable is connected and the power outlet is functional.
  • Try a different power cable if available.
USB-C docking not working
  • Ensure your device supports USB-C Alt Mode (DisplayPort Alternate Mode) and Power Delivery.
  • Verify the USB-C cable is fully inserted and is a certified USB-C to USB-C cable.
  • Check for any driver updates for your device's USB-C port.

6. Specifications

Detailed technical specifications for the iiyama ProLite XUB2497HSN-W2 monitor:

FeatureSpecification
Model NumberXUB2497HSN-W2
Screen Size23.8 Inches
Panel TypeIPS LED
Native Resolution1920 x 1080 (Full HD)
Aspect Ratio16:9
Refresh Rate100 Hz
Response Time1 Millisecond
Brightness300 cd/m²
Contrast Ratio1000:1 (Typical)
Viewing Angle178° Horizontal / 178° Vertical
ConnectivityHDMI, DisplayPort, USB-C, USB 3.2 Gen 1 (4 ports), Ethernet
Power Input240 Volts
Product Dimensions (D x W x H)20.95 x 53.85 x 50 cm
Product Weight5.3 Kilograms
Additional FeaturesIPS technology, High Refresh Rate (100Hz), USB-C Docking with Power Delivery, Ethernet port
Energy label for the iiyama ProLite XUB2497HSN-W2 monitor.

Figure 4: Energy label for the iiyama ProLite XUB2497HSN-W2 monitor, showing energy efficiency class E and consumption of 18 kWh/1000h.

Product Information Sheet for the iiyama ProLite XUB2497HSN-W2 monitor.

Figure 5: Product Information Sheet providing detailed technical data and regulatory compliance for the monitor. For more details, visit the EPREL database.

7. Warranty Information

The iiyama ProLite XUB2497HSN-W2 monitor comes with a 5-year warranty. This warranty covers manufacturing defects and ensures reliable performance under normal use. Please retain your proof of purchase for warranty claims.

Front view of the monitor with a '5 YEAR WARRANTY' badge.

Figure 6: The iiyama ProLite XUB2497HSN-W2 monitor highlighting its 5-year warranty.

8. Support and Contact Information

For further assistance, technical support, or warranty inquiries, please contact iiyama customer service:

Please have your monitor's model number (XUB2497HSN-W2) and serial number ready when contacting support.

© 2025 iiyama. All rights reserved.

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