SUNPOW ZYW03-S15
SUNPOW 15m Retractable Hose Reel User Manual
Model: ZYW03-S15
1. Introduction
Thank you for choosing the SUNPOW 15m Retractable Hose Reel. This manual provides essential information for the safe and efficient use of your new hose reel. Please read it thoroughly before installation and operation, and keep it for future reference.
The SUNPOW retractable hose reel is designed for convenient and organized watering, preventing tangles and extending hose life. It features an intelligent locking system, automatic rewind, a pulley guide, and a 180° swivel wall mount for optimal flexibility.
2. Product Overview & Components
Familiarize yourself with the parts of your SUNPOW Retractable Hose Reel.

Figure 2.1: Labeled components of the SUNPOW 15m Retractable Hose Reel.
- Wall Mount: Securely attaches the hose reel to a solid surface.
- Portable Handle: For easy carrying when detached from the wall mount.
- Robust PP Casing: Durable housing for the hose reel mechanism.
- Adjustable Stop Ball: Allows setting the desired hose length.
- 15m PVC Hose: The main hose for watering.
- 10-Function Nozzle: Provides various spray patterns for different tasks.
- 1.5m PVC Inlet Hose: Connects the reel to your water source.
Water Flow Rate: Up to 4 gallons/minute.
3. Safety Instructions
- Always ensure the hose reel is securely mounted to a solid wall before use.
- Do not attempt to disassemble or repair the hose reel yourself. Contact customer support if issues arise.
- Keep children and pets away from the hose reel during operation, especially during retraction.
- Do not pull the hose excessively or at sharp angles, as this may damage the retraction mechanism.
- Drain the hose and reel completely before freezing temperatures to prevent damage.
- Use only clean water with the hose reel.
4. Setup and Installation
The SUNPOW hose reel is designed for wall mounting. Follow these steps for proper installation:
- Choose a Location: Select a solid wall (e.g., brick, concrete) near your water source. Ensure there is enough space for the hose reel to swivel 180°.
- Mark Drilling Points: Hold the wall bracket against the chosen location and mark the four drilling points. Use a level to ensure the bracket is straight.
- Drill Holes: Drill holes at the marked points using an appropriate drill bit for your wall material. Insert the provided expansion plugs into the drilled holes.
- Attach Wall Bracket: Secure the wall bracket to the wall using the provided bolts. Ensure it is firmly attached.
- Mount the Hose Reel: Carefully slide the hose reel onto the wall bracket. It should click securely into place.

Figure 4.1: Mounting the hose reel onto the wall bracket.
- Connect to Water Source: Connect the 1.5m inlet hose to your outdoor faucet. Ensure all connections are tight to prevent leaks.
- Attach Nozzle: Attach the 10-function spray nozzle to the end of the main hose.
5. Operating Instructions
5.1 Extending the Hose
- Gently pull the hose from the reel to the desired length.
- To lock the hose at a specific length, pull it slightly further until you hear a click, then slowly release it. The hose will remain locked.

Figure 5.1: Extending the hose.
5.2 Retracting the Hose (Automatic Rewind)
- To retract the hose, pull it gently once more until the locking mechanism disengages.
- Slowly guide the hose back into the reel. The automatic rewind system will smoothly coil the hose. Do not let go of the hose abruptly.

Figure 5.2: Automatic hose retraction.
5.3 Using the 10-Function Nozzle
The included nozzle offers 10 spray patterns for various tasks:

Figure 5.3: 10-Function Nozzle and its spray patterns.
- Rotate the nozzle head to select your desired spray pattern (e.g., Cone, Jet, Mist, Shower, Flat, Full, Vertical, Center, Angle).
- Press the trigger to activate water flow. Use the lock clip for continuous spraying.

Figure 5.4: Versatile applications of the hose reel.
5.4 180° Swivel Function
The hose reel can pivot up to 180° on its wall mount, allowing you to reach different areas of your garden without repositioning the reel.

Figure 5.5: 180° Swivel capability.
6. Maintenance
- Cleaning: Wipe the hose reel casing with a damp cloth to remove dirt and debris. Do not use harsh chemicals.
- Winter Storage: Before the first frost, disconnect the hose reel from the water supply. Drain all water from the hose and the reel. Store the reel in a frost-free environment.
- Hose Inspection: Regularly inspect the hose for any signs of wear, cracks, or leaks. Replace the hose if damaged.
- Nozzle Care: Clean the nozzle regularly to prevent mineral buildup that can affect spray patterns.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Hose does not retract fully. | Hose is tangled or obstructed. | Pull out the entire hose, untangle any knots, and then guide it back slowly. Ensure the pulley guide is clear. |
| Hose does not lock at desired length. | Locking mechanism is dirty or worn. | Pull the hose out completely and retract it a few times to clear any debris. If the issue persists, contact customer support. |
| Water leaks from connections. | Loose connections or damaged washers. | Tighten all connections. Check and replace any worn rubber washers. |
| Low water pressure from nozzle. | Nozzle clogged or water source pressure is low. | Clean the nozzle. Check your water supply pressure. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | SUNPOW |
| Model Number | ZYW03-S15 |
| Hose Length | 15 meters (50 feet) |
| Hose Material | PVC |
| Casing Material | Polypropylene |
| Hose Diameter | 12 mm |
| Installation Method | Wall Mount |
| Swivel Angle | 180° |
| Nozzle Functions | 10 Spray Patterns |
| Operation Mode | Automatic Rewind |
| Product Dimensions (L x W x H) | 22 x 43 x 44 cm |
| Weight | 8 kg |
| Country of Origin | China |
9. Warranty and Support
Specific warranty information is not provided in the product details. For warranty claims or technical support, please refer to the contact information provided with your purchase or visit the official SUNPOW website.
Always retain your proof of purchase for any warranty-related inquiries.
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