1. Introduction
This manual provides essential instructions for the safe and efficient use of your Elo 5054L 50-inch 4K Touchscreen Signage. Please read this manual thoroughly before installation and operation, and retain it for future reference. The Elo 5054L is designed for commercial-grade applications, offering a 4K resolution display with infrared (IR) anti-friction 20-touch capabilities.
2. Safety Information
- Power Source: Connect the display only to a grounded power outlet with the correct voltage as indicated on the product label.
- Ventilation: Ensure adequate ventilation around the display. Do not block ventilation openings.
- Liquid Exposure: Avoid exposing the display to rain, moisture, or excessive humidity. Do not place liquid containers on or near the display.
- Cleaning: Disconnect power before cleaning. Use a soft, dry cloth. Avoid abrasive cleaners or solvents.
- Handling: Due to its size and weight, always handle the display with care and with sufficient personnel to prevent injury or damage.
- Impact Resistance: The display is compliant with IK-07 impact testing, but excessive force can still cause damage.
- Operating Environment: Designed for 24/7 use in high-traffic environments. Ensure the operating temperature and humidity are within specified ranges.
3. Package Contents
Verify that all items are present and undamaged upon unpacking:
- Elo 5054L 50-inch 4K Touchscreen Signage
- Power Cable
- USB Touch Cable
- HDMI Cable
- Quick Installation Guide
- Safety and Regulatory Information
4. Setup
4.1 Physical Installation
The Elo 5054L is designed for VESA mounting. Ensure the mounting surface or stand can support the display's weight (approximately 50 pounds or 22.7 kg). Refer to the VESA mounting standard for compatible brackets (typically 400x400mm or 600x400mm for 50-inch displays, consult the Quick Installation Guide for exact specifications).
Figure 4.1: Rear view of the Elo 5054L display, highlighting VESA mounting points and various input/output ports. This image illustrates the physical design for installation.
4.2 Connecting Cables
- Power Connection: Connect the provided power cable to the display's power input and then to a grounded electrical outlet.
- Video Connection: Connect an HDMI cable from your source device (e.g., PC, media player) to an available HDMI input port on the display. The display supports 4K resolution (3840 x 2160).
- USB Touch Connection: Connect the USB touch cable from the display's USB upstream port to a USB port on your source device. This enables the touch functionality.
- Optional Connections: The display may feature additional ports such as DisplayPort, Ethernet, or serial ports for advanced configurations or IoT control. Refer to the detailed product manual for specific port functions.
Figure 4.2: Front view of the Elo 5054L display, illustrating its sleek design and large screen area. This image represents the display after successful installation.
4.3 Initial Power On
Once all cables are securely connected, press the power button on the display. The display should power on and show the input from your connected source device. If no image appears, ensure the source device is powered on and the correct input is selected on the display.
5. Operating Instructions
5.1 Power On/Off
Locate the power button, typically on the side or bottom bezel of the display. Press it once to power on or off. For extended periods of inactivity, it is recommended to power off the display and disconnect it from the power source.
5.2 Touchscreen Operation
The Elo 5054L features infrared (IR) 20-touch technology with anti-friction properties. This allows for precise and responsive multi-touch interactions. Ensure the USB touch cable is connected to your computer for touch functionality to work. No special drivers are typically required for basic touch functions on most operating systems.
- Single Touch: Functions like a mouse click.
- Multi-Touch Gestures: Supports common gestures such as pinch-to-zoom, rotate, and two-finger scrolling, depending on the operating system and application.
- Calibration: If touch accuracy is an issue, refer to your operating system's display settings for touchscreen calibration options.
5.3 Input Source Selection
Use the On-Screen Display (OSD) menu buttons (usually located on the side or rear of the display) to navigate and select the desired input source (e.g., HDMI 1, HDMI 2, DisplayPort).
5.4 Display Settings
The OSD menu allows adjustment of various display parameters:
- Brightness/Contrast: Adjust for optimal viewing conditions.
- Color Temperature: Select predefined color modes or customize.
- Aspect Ratio: Ensure the display matches the source content (e.g., 16:9).
- Resolution: The native resolution is 3840 x 2160 (4K UHD). Ensure your source device is configured to output this resolution for the best image quality.
5.5 IoT Control
The Elo 5054L features built-in IoT control capabilities. For detailed information on configuring and utilizing these features, refer to the advanced user guide or technical documentation available on the Elo website.
6. Maintenance
- Screen Cleaning: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a non-abrasive, ammonia-free glass cleaner. Do not spray cleaner directly onto the screen.
- Casing Cleaning: Use a soft, dry cloth to clean the display casing.
- Dust Removal: Regularly dust the ventilation openings to prevent overheating.
- Cable Management: Ensure all cables are neatly organized and not under tension to prevent damage.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power | Power cable disconnected; Power outlet faulty; Display power button off. | Check power cable connections; Test outlet with another device; Press display power button. |
| No Image on Screen | Video cable disconnected; Incorrect input source selected; Source device off or not outputting signal. | Verify video cable connection; Select correct input source via OSD; Ensure source device is on and configured correctly. |
| Touch Function Not Working | USB touch cable disconnected; USB port faulty; Operating system driver issue. | Ensure USB touch cable is connected to both display and source; Try a different USB port; Check OS device manager for touch device status. |
| Poor Image Quality | Incorrect resolution; Cable quality; Display settings. | Set source device to native 3840x2160 resolution; Use high-quality HDMI cable; Adjust brightness/contrast via OSD. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | E103937 (5054L) |
| Screen Size | 50 Inches |
| Resolution | 3840 x 2160 Pixels (4K UHD 2160p) |
| Aspect Ratio | 16:9 |
| Touch Technology | Infrared (IR) Anti-Friction, 20 Touch |
| Product Dimensions | 45.71 x 26.84 x 2.5 inches (116.1 x 68.2 x 6.35 cm) |
| Item Weight | 50 pounds (22.7 kg) |
| Manufacturer | Elo Touch Solutions, Inc. |
| First Available | July 1, 2024 |
| Screen Surface | Clear & Clear with Anti-friction |
| Compliance | UL-60950 & IK-07 impact testing |
| Usage | 24/7 in high traffic environments |
| Features | VESA mounting, Power passthrough, Built-in IoT control |
9. Warranty and Support
The Elo 5054L is manufactured by Elo Touch Solutions, Inc. For detailed warranty information, including terms and conditions, please refer to the warranty card included with your product or visit the official Elo Touch Solutions website. Technical support and service inquiries should also be directed to Elo Touch Solutions, Inc. through their official support channels.
Manufacturer: Elo Touch Solutions, Inc.
For the most up-to-date support resources, visit: www.elotouch.com/support
