Intex 28451EH

INTEX 28451EH PureSpa Greystone Deluxe Spa Set Instruction Manual

Model: 28451EH | Brand: Intex

1. Introduction

This manual provides essential information for the safe and efficient operation, setup, and maintenance of your INTEX 28451EH PureSpa Greystone Deluxe Spa Set. Please read all instructions carefully before installation and use.

INTEX PureSpa Greystone Deluxe Spa Set with all components

Image 1.1: The INTEX PureSpa Greystone Deluxe Spa Set, including the inflatable spa, control unit, cover, and accessories.

2. Safety Information

Always prioritize safety when operating your spa. Failure to follow these instructions may result in serious injury or property damage.

  • Read and follow all instructions in this manual.
  • Ensure the spa is placed on a flat, stable, and level surface capable of supporting the weight of the filled spa and occupants.
  • Keep children under supervision at all times when near the spa.
  • Do not operate the spa if the water temperature exceeds 104°F (40°C).
  • Consult a physician before use if you have health conditions, are pregnant, or are taking medication.
  • Do not use electrical appliances near the spa.
  • Always disconnect power before performing any maintenance or cleaning.
  • This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm (Proposition 65 warning).

3. Package Contents

Verify that all components are present and undamaged upon unpacking. The INTEX 28451EH PureSpa Greystone Deluxe Spa Set typically includes:

  • Inflatable Spa Unit (Square Design, 6-Person Capacity)
  • Spa Control Unit (with integrated pump and heater)
  • Energy Efficient Spa Cover
  • Insulated Ground Cloth
  • Filter Cartridges (2)
  • Chemical Dispenser
  • Test Strips
  • Carry Bag
  • Repair Patch Kit
  • 2 Spa Headrests
  • 1 Multi-colored LED Light (requires 3 AAA batteries, not included)

4. Setup

4.1 Site Preparation

Choose a suitable location for your spa. The surface must be flat, smooth, and free of sharp objects. Ensure adequate drainage and access to a grounded electrical outlet.

4.2 Inflation

The spa features an Easy FastFill Inflation System. Connect the inflation hose from the control unit to the spa's air valve. Press the inflation button on the control panel to inflate the spa walls until firm. Do not overinflate.

Person using the FastFill Inflation System to inflate the spa

Image 4.1: The FastFill Inflation System allows for easy inflation and deflation of the spa.

4.3 Filling the Spa

Once inflated, fill the spa with water using a garden hose. Ensure the water level is between the MIN and MAX fill lines indicated on the spa's interior. Avoid filling with water hotter than 104°F (40°C).

4.4 Control Unit Connection

Connect the spa to the control unit by attaching the two large hoses and the smaller air hose. Ensure all connections are secure to prevent leaks.

Video 4.1: This video demonstrates the setup and installation process for the Intex heat pump and air jets, showing how to connect the control unit to the spa.

Video 4.2: An overview of the Intex PureSpa Greystone Deluxe Spa, including unboxing and initial setup steps.

5. Operating Instructions

5.1 Control Panel & App

The spa is operated via a wireless control panel or the INTEX Link Spa Management App. The control panel allows you to adjust temperature, activate bubble jets, and manage filtration and sanitation schedules.

Close-up of the wireless control panel for the Intex PureSpa

Image 5.1: The wireless control panel provides easy access to all spa functions.

Screenshots of the INTEX Link Spa Management App on a smartphone

Image 5.2: The INTEX Link Spa Management App allows remote control of your spa's heating, filtration, and sanitation schedules.

5.2 Heating the Water

Set your desired water temperature using the control panel or app. The spa can heat water from 50°F (10°C) to 104°F (40°C). Heating time varies based on initial water temperature and ambient conditions. Expect approximately 2-4 degrees Fahrenheit increase per hour.

Video 5.3: This video explains the typical time required for the spa water to reach 104 degrees Fahrenheit.

Diagram showing the spa's heating system and energy-efficient cover

Image 5.4: The spa's heating system and energy-efficient cover work together to maintain water temperature.

5.3 Activating Bubble Jets

Press the bubble jet button on the control panel or app to activate the 170 high-powered bubble jets. These jets provide a relaxing massage experience.

Video 5.5: This video showcases the hydromassage feature of the spa, highlighting the bubble jets in action.

Diagram showing 170 high-powered bubble jets, 2 spa headrests, multicolor LED light, wireless control panel, easy FastFill inflation, and INTEX Link Spa Management App

Image 5.6: Key features of the Greystone Deluxe PureSpa, including the 170 bubble jets and included headrests.

6. Water Treatment & Maintenance

6.1 Saltwater System & Hard Water Treatment

The integrated Saltwater System provides natural chlorine generation for water sanitation. The Electronic Hard Water Treatment System reduces calcium buildup, making water gentler on skin and extending the life of your spa components.

Diagram illustrating the Saltwater System and Electronic Hard Water Treatment System

Image 6.1: The combination of Saltwater System and Hard Water Treatment ensures clean and soft spa water.

6.2 Filter Replacement

The control unit features an easy-access design for hassle-free cartridge filter replacement. Regularly clean and replace filters to maintain water quality and prevent error codes.

6.3 Spa Cover

Utilize the energy-efficient spa cover to minimize heat loss and enhance energy efficiency by up to 50%. Always secure the cover when the spa is not in use.

Close-up of the energy-efficient spa cover, showing its thermal-resistant foam insulation

Image 6.2: The high-density thermal-resistant foam cover provides insulation and reduces heat loss.

6.4 Draining the Spa

When it's time to drain the spa for cleaning or storage, follow the instructions for connecting a garden hose to the drain valve and emptying the water.

Video 6.3: A tutorial demonstrating how to properly drain water from your hot tub.

7. Troubleshooting

If you encounter issues with your spa, refer to the following common problems and solutions:

  • Error Code E90 (Low Pressure): This often indicates dirty filters. Clean or replace the filter cartridges. Ensure water flow is not obstructed.
  • Error Code E91 (Low Salt): This occurs when the salt level in the water is too low for the saltwater system to operate effectively. Add spa-grade salt according to the manual's guidelines.
  • Water Not Heating: Check that the heater is activated on the control panel/app. Ensure the spa cover is securely in place to prevent heat loss. Verify power supply.
  • Hole/Leak in Spa: Small punctures can be repaired using the provided repair patch kit. Ensure the area is clean and dry before applying the patch.

8. Specifications

FeatureSpecification
BrandIntex
Model Number28451EH
ShapeSquare
Seating Capacity6 Person
Number of Jets170 Bubble Jets
Dimensions77" x 77" x 28" (Outer)
Water Capacity290 Gallons / 1,098 Liters
Temperature Range50°F - 104°F (10°C - 40°C)
Heater1,300W / 110 - 120V
Bubble Air Blower1.1 hp / 110 - 120V
ConstructionFiber-Tech Beam, Super Tough Puncture-Resistant Exterior
Water TreatmentElectronic Hard Water Treatment System, Saltwater System Ready
CoverEnergy Efficient Spa Cover
ControlWireless Control Panel, INTEX Link Spa Management App

9. Warranty and Support

This product includes a FREE refund/replacement until January 31, 2026. For customer support, technical assistance, or to inquire about replacement parts, please visit the official Intex website or contact their customer service department. You can also visit the Intex Store on Amazon.

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