1. Safety Information
The Longer RAY5 20W Laser Engraver is a Class 2 laser product. Adherence to safety guidelines is crucial to prevent injury and ensure proper operation.
- Eye Protection: Always wear appropriate laser safety glasses when operating the machine. The laser module is equipped with a protective shield that filters over 95% of laser light, but direct exposure should still be avoided.
- Ventilation: Operate the laser engraver in a well-ventilated area to dissipate fumes and smoke produced during engraving and cutting.
- Material Safety: Ensure the material being processed is safe for laser engraving/cutting. Avoid materials that produce toxic fumes or are highly flammable.
- Motion Protection: The machine features motion protection. If the engraver is moved or experiences an accidental drop during operation, it will automatically shut down to prevent unintended laser firing.
- Thermal Protection: The system includes thermal protection, which automatically shuts down the laser if overheating is detected.
- Supervision: Never leave the laser engraver unattended during operation.
- Emergency Stop: Familiarize yourself with the location and function of the emergency stop button.

Figure 1.1: Eye Protection Design. The laser head includes a protective shield to filter laser light.

Figure 1.2: The 20W Diode Laser offers higher output power for cutting thicker materials.
2. Product Overview
The Longer RAY5 20W is an advanced laser engraver and cutter designed for precision and versatility. It features a powerful 20W laser module with compressed spot technology, enabling efficient engraving and cutting across a wide range of materials. The integrated 3.5-inch touch screen and multiple connectivity options enhance user experience and control.

Figure 2.1: Longer RAY5 20W Laser Engraver Machine.
3. Setup and Assembly
The Longer RAY5 20W laser engraver is designed for straightforward assembly. Follow the included comprehensive installation guide for detailed steps. The process typically involves:
- Unpacking all components and verifying against the parts list.
- Assembling the frame structure.
- Mounting the laser module and control box.
- Connecting all necessary cables (motors, limit switches, laser module).
- Performing initial power-on and calibration.
Video 3.1: LONGER RAY5 Laser Engraver 3.5" touchscreen. This video demonstrates the assembly process and highlights key features of the engraver, including the touchscreen interface.
4. Operating Instructions
4.1 Control Interface
The machine features a built-in 3.5-inch color touch screen for convenient operation. Use the touch screen to monitor engraving progress, adjust settings, and execute commands directly.
4.2 Connection Modes
The Longer RAY5 20W supports multiple connection methods for flexibility:
- USB: Connect directly to a computer via USB cable.
- TF Card: Load design files onto a TF card for offline operation.
- WiFi: Connect wirelessly to your network for remote control.
- APP: Utilize a dedicated mobile application for control and monitoring.

Figure 4.1: Multiple Connection Options. The engraver supports USB, TF card, WiFi, and APP connections, including offline operation.
4.3 Software Compatibility
The engraver is compatible with professional laser engraving software such as LaserGRBL and LightBurn, allowing for advanced design and control capabilities.
4.4 Engraving and Cutting Capabilities
The 20W laser module with a 0.08x0.1mm compressed beam offers high precision and speed.
- Engraving Speed: Up to 10000mm/min for intricate and precise designs.
- Engraving Precision: Achieves precision up to 0.01mm.
- Cutting Depth: Capable of cutting 25mm wood and 35mm acrylic. It can also cut 0.05mm stainless steel.
- Material Versatility: Suitable for metal coloring, acrylic, wood, glass, leather, paper, and various plastics.
- Color Engraving: Supports color engraving for enhanced artistic results.

Figure 4.2: RAY5 20W Upgrade Compressed Spot Technology. Demonstrates cutting capabilities for various materials.

Figure 4.3: Ultra-Fast Engraving Speed. The RAY5 20W engraver can engrave at up to 10,000mm/min.

Figure 4.4: Rare Color Engraving Performance. Achieve new experiences and better engraving results.
Video 4.1: Longer RAY5 20W-2. This video demonstrates the cutting capabilities of the laser engraver on various materials.
Video 4.2: Longer RAY5 20W. This video showcases the engraving process and precision of the laser engraver.
Video 4.3: Laser engraving and cutting a cat clock. This video demonstrates a practical application of the engraver, creating a cat-shaped clock.
4.5 Continuous Working Capacity
The RAY5 20W Engraving Machine supports multi-machine operation and can work continuously for extended periods (7*24 hours), making it suitable for high-volume projects.

Figure 4.5: Powerful Continuous Working Capacity. The machine supports multi-machine operation for improved efficiency.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your Longer RAY5 20W laser engraver.
- Cleaning the Laser Module: Periodically clean the laser lens and protective shield to maintain laser beam quality. Use a soft, lint-free cloth and appropriate cleaning solution.
- Rail and Belt Inspection: Check the precise rails and belts for any debris or wear. Keep them clean and properly tensioned for smooth movement.
- Air Pump Recommendation: An air pump is recommended for better engraving and cutting effects, especially when processing materials that produce significant smoke or debris. Ensure the air pump is clean and functioning correctly.
- Firmware Updates: Check the official Longer website for any available firmware updates to ensure your machine has the latest features and bug fixes.
6. Troubleshooting
If you encounter issues with your Longer RAY5 20W, refer to the following common troubleshooting steps:
- Machine Not Responding: Check all power connections and ensure the machine is properly plugged in. Verify that the emergency stop button is not engaged.
- Laser Not Firing: Ensure the laser module is correctly installed and all cables are securely connected. Check software settings for laser power and frequency.
- Movement Protection Triggered: If the machine stops unexpectedly with a movement protection alert, ensure the engraver is on a stable surface and has not been bumped. Restart the machine as indicated on the screen.
- Overheating: If thermal protection activates, allow the machine to cool down. Ensure proper ventilation and clear any obstructions around the laser module's cooling fins.
- Connectivity Issues: For WiFi or APP connection problems, verify your network settings and ensure the machine is within range. For USB or TF card issues, try a different cable or card.
- Poor Engraving/Cutting Quality: Adjust laser power, speed, and focus settings in your software. Ensure the material is clean and properly secured. Consider using an air assist pump for cleaner cuts.
Video 6.1: Ray5 Series Motherboard Replacement. This video provides instructions on how to replace the motherboard for Ray5 series models, useful for advanced troubleshooting.
7. Specifications
| Feature | Specification |
|---|---|
| Product Dimensions | 23.62 x 12.19 x 5.9 inches |
| Item Weight | 10.68 pounds |
| Model Number | 202406024 |
| Manufacturer | LONGER |
| Date First Available | June 24, 2024 |
| Laser Power | 20W |
| Laser Spot Size | 0.08x0.1mm |
| Max Engraving Speed | 10000mm/min |
| Control Screen | 3.5-inch Color Touch Screen |
| Connectivity | USB, TF Card, WiFi, APP |
8. Warranty and Support
Longer is committed to providing excellent customer service and support for its products.
- Customer Support: Our customer service team is available 24/7 to provide professional assistance for any product issues.
- Technical Support: Lifelong technical support is provided for the Longer RAY5 20W laser engraver.
- Contact Information:
Phone: +1 888-575-9099
Operating Hours: Mon-Fri: 9:00am-6:00pm (EST, UTC-5)
Sun-Thu: 8:30pm-7:00am (EST, UTC-5)

Figure 8.1: Strong After-Sales Support. Longer provides dedicated customer and technical support.