1. Introduction
This user manual provides essential information for the safe and efficient operation, installation, and maintenance of your Hisense WFQP9012VMT 9kg Front Loader Washing Machine. Please read this manual thoroughly before using the appliance and retain it for future reference.
2. Important Safety Instructions
To reduce the risk of fire, electric shock, or injury when using your washing machine, follow these basic precautions:
- General Safety: Ensure the appliance is used only for its intended purpose. Keep children and pets away from the machine during operation. Do not allow children to play on or in the appliance.
- Electrical Safety: Connect the machine to a properly grounded outlet. Do not use extension cords or adapters. Disconnect the power supply before cleaning or performing any maintenance.
- Water Safety: Ensure water inlet and drain hoses are securely connected to prevent leaks. Do not operate the machine if there is any visible damage to the water supply or drainage system.
- Installation Safety: The machine must be installed on a firm, level surface. Remove all transport bolts before operation to prevent damage.
3. Product Overview
The Hisense WFQP9012VMT is a 9kg front-loading washing machine designed for efficient laundry care. It features an Inverter Motor, LED display, and a variety of wash programs.
3.1 Components and Controls

Image 3.1: Front view of the Hisense WFQP9012VMT washing machine, showing the main control dial, LED display, push buttons, and the front-loading drum. The display shows '1:38', indicating a remaining cycle time.

Image 3.2: A clear front view of the Hisense WFQP9012VMT washing machine, highlighting its sleek design and the central position of the drum and control panel.
3.2 Control Panel
The control panel consists of a program selection dial, an LED display, and various function buttons. The dial is used to select the desired wash program, while the display shows cycle information such as time remaining, temperature, and spin speed. Buttons allow for additional options like temperature adjustment, spin speed selection, and delay start.
4. Setup and Installation
4.1 Unpacking
- Carefully remove all packaging materials.
- Locate and remove the transport bolts from the rear of the machine. These bolts secure the drum during transit and must be removed before operation. Keep them for future transport.
4.2 Location Requirements
- Place the washing machine on a solid, level floor to minimize vibration and noise.
- Ensure adequate ventilation around the appliance.
- The machine should be positioned near a water tap, a drain, and a grounded electrical outlet.
4.3 Water Supply Connection
Connect the inlet hose to the cold water tap and the corresponding inlet valve on the back of the washing machine. Ensure connections are tight to prevent leaks.
4.4 Drain Hose Connection
Securely attach the drain hose to a suitable drain pipe or place it over the edge of a sink, ensuring it is properly secured to prevent displacement during drainage.
4.5 Electrical Connection
Plug the power cord into a grounded electrical outlet. Verify that the voltage and frequency match the specifications listed on the appliance's rating label.

Image 4.1: Side view of the Hisense WFQP9012VMT washing machine with key dimensions indicated: 595mm width, 600mm depth, and 850mm height. These measurements are crucial for proper installation planning.
5. Operating Instructions
5.1 Daily Use
5.1.1 Loading Laundry
- Open the door and load laundry into the drum. Do not overload the machine; ensure there is enough space for clothes to tumble freely.
- Sort laundry by fabric type, color, and degree of soiling.
5.1.2 Adding Detergent and Softener
Pull out the detergent dispenser drawer and add the appropriate amount of detergent to the main wash compartment and fabric softener to its designated compartment. Refer to detergent packaging for dosage recommendations.
5.1.3 Selecting a Wash Program
Turn the program selection dial to choose one of the 15 available automatic programs:
- Cotton
- Cotton Color
- Synthetics
- Mix
- Wool
- Quick
- Rinse & Spin
- Allergy Steam
- Baby Steam Care
- Dark Wash
- Sportswear
- Down
- Silk/Delicates
- Drum Clean
- Spin

Image 5.1: The Hisense WFQP9012VMT washing machine illustrating its quick wash feature, capable of completing a wash cycle in 15 minutes. This program is ideal for lightly soiled items or when time is limited.
5.1.4 Adjusting Settings
After selecting a program, you can adjust specific settings using the control panel buttons:
- Temperature: Select the desired wash water temperature (e.g., cold, 30°C, 40°C, 60°C, 95°C).
- Spin Speed: Adjust the spin speed up to 1200 RPM.
- Delay Start: Set a delay for the wash cycle to begin at a later time.
5.1.5 Starting a Wash Cycle
Press the Start/Pause button to begin the selected wash program.
5.1.6 Child Lock Function
Activate the Child Lock to prevent accidental changes to settings or interruption of a cycle by children. Refer to the control panel for specific button combinations to activate/deactivate.

Image 5.2: The Hisense WFQP9012VMT washing machine demonstrating its Child Lock feature, which prevents unintended operation or program changes, ensuring safety in households with young children.
5.1.7 Ending a Wash Cycle
Once the cycle is complete, the machine will signal, and the door will unlock. Remove laundry promptly.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your washing machine.
6.1 Cleaning the Detergent Dispenser
Periodically remove and clean the detergent dispenser drawer to prevent residue buildup. Rinse it under running water and dry before reinserting.
6.2 Cleaning the Drum
Use the dedicated 'Drum Clean' program regularly to remove detergent residues and bacteria from the drum. This helps prevent odors and maintains hygiene.
6.3 Cleaning the Pump Filter
The pump filter should be cleaned periodically to remove lint, coins, or other small objects that may have accumulated. Refer to the appliance's specific instructions for accessing and cleaning the filter.
6.4 Cleaning the Exterior
Wipe the exterior surfaces of the washing machine with a soft, damp cloth. Avoid abrasive cleaners or solvents.
6.5 Winter Storage
If the machine is to be stored in an area subject to freezing temperatures, ensure all water is drained from the hoses and pump to prevent damage.
7. Troubleshooting
Before contacting customer service, consult the following table for common issues and their solutions. The machine also features a self-diagnosis system to assist in identifying problems.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not start | Power cord not plugged in; door not closed properly; program not selected; Start/Pause button not pressed. | Check power connection; ensure door is latched; select a program; press Start/Pause. |
| No water intake | Water tap closed; inlet hose kinked; water supply cut off. | Open water tap; straighten hose; check household water supply. |
| Water leakage | Inlet/drain hose connections loose; detergent dispenser overflowing. | Tighten hose connections; reduce detergent amount. |
| Excessive vibration/noise | Transport bolts not removed; machine not level; uneven load. | Remove transport bolts; adjust leveling feet; redistribute laundry. |
| Laundry not spinning | Uneven load; drain pump filter blocked. | Redistribute laundry; clean pump filter. |
8. Specifications
Key technical data for the Hisense WFQP9012VMT washing machine:
| Feature | Value |
|---|---|
| Brand | Hisense |
| Model | WFQP9012VMT |
| Capacity | 9.0 kg |
| Max Spin Speed | 1200 rpm |
| Energy Rating | A+++ |
| Water Usage (per cycle) | 47.0 L |
| Dimensions (H x W x D) | 85 cm x 59.5 cm x 54 cm |
| Motor Type | Inverter Motor |
| Display Type | LED Display / Touch control |
| Max Temperature Option | 95°C |

Image 8.1: The Hisense WFQP9012VMT washing machine highlighting its A+++ energy efficiency rating, indicating low power consumption and environmental benefits.
9. Warranty and Support
9.1 Warranty Information
This Hisense WFQP9012VMT washing machine comes with a limited 48-month warranty. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects under normal household use. For full terms and conditions, refer to the warranty card included with your product or contact Hisense customer service.
9.2 Customer Support
For technical assistance, spare parts, or warranty service, please contact Hisense customer support. Contact details can typically be found on the Hisense official website or in the documentation provided with your appliance.