Elgato 20GBM9901

Elgato XLR Dock for Stream Deck + Instruction Manual

Model: 20GBM9901

1. Introduction

The Elgato XLR Dock is an audio interface designed to integrate seamlessly with your Stream Deck +. It provides XLR microphone connectivity to your computer via USB, offering advanced audio control and management capabilities. This device is engineered to replace bulky desktop mixers, optimizing desk space and streamlining your audio setup.

Key Features:

  • XLR-to-USB Microphone Interface: Connects an XLR microphone directly to your computer via USB.
  • High-Quality Preamp: Delivers up to 75 dB of ultra-low-noise gain for dynamic microphones.
  • 48V Phantom Power: Activates condenser microphones for optimal performance.
  • Space-Saving Design: Integrates with Stream Deck + to reduce desk clutter.
  • Single USB Connection: Both the XLR Dock and Stream Deck + connect to your computer using a single USB cable.
  • Easy Assembly: Installs quickly with minimal tools.

2. Setup

System Requirements:

  • Windows 10 (64-bit) or later
  • macOS 13 or later

Assembly Instructions:

The Elgato XLR Dock is designed for quick and straightforward assembly, requiring only a Phillips screwdriver.

  1. Unscrew the existing base from your Stream Deck +.
  2. Carefully insert the XLR Dock into the Stream Deck + unit.
  3. Screw the base back onto the combined unit, securing the XLR Dock in place.
Three images showing the assembly steps of the Elgato XLR Dock. The first image shows unscrewing the original base, the second shows inserting the XLR Dock, and the third shows screwing the base back on.
Figure 1: Step-by-step assembly of the Elgato XLR Dock with Stream Deck +.

Connecting Your Microphone and Computer:

Once assembled, connect your XLR microphone to the XLR input port on the back of the dock. Connect the combined Stream Deck + and XLR Dock unit to your computer using a single USB cable. This setup consolidates your devices and frees up an additional USB port on your computer.

Close-up view of the Elgato XLR Dock's rear ports, including USB Type-C, XLR Input, and High-Power Headphone Output.
Figure 2: Rear view of the XLR Dock showing USB Type-C, XLR Input, and Headphone Output.
Elgato Stream Deck + with XLR Dock connected to an XLR microphone and a computer, illustrating the 'Control up front, XLR in back' concept.
Figure 3: Integrated setup with Stream Deck + and XLR Dock.

3. Operating the Elgato XLR Dock

Microphone Input and Power:

The XLR Dock provides a robust audio input for your microphone. For dynamic microphones, it offers up to 75 dB of ultra-low-noise gain to ensure your voice is loud and clear. For condenser microphones, the dock supplies 48V Phantom Power, bringing them to life with the necessary electrical current.

A person's hand adjusting an Elgato XLR Dock connected to a microphone, with text highlighting 'Loud and Clear' and details about 75 dB gain and 48V phantom power.
Figure 4: Highlighting the audio amplification capabilities of the XLR Dock.

Audio Control with Stream Deck +:

Leverage the customizable keys and dials of your Stream Deck + to manage various aspects of your audio. You can mix audio levels, monitor your sound, or control other functions related to your streaming or content creation setup. The integrated design allows for intuitive and real-time adjustments.

Elgato Stream Deck + with XLR Dock in use, showing customizable buttons and dials for audio mixing, soundboard, and sampler functions.
Figure 5: Stream Deck + functionality for audio mixing and control.

Wave Link Software Integration:

The Elgato XLR Dock is fully compatible with Elgato's Wave Link software. This intuitive software provides ultimate control over your audio, allowing you to manage multiple audio sources, apply effects and plugins, and fine-tune your sound for Twitch streams, YouTube videos, or podcasts.

Screenshot of Elgato Wave Link software interface on a computer screen, showing various audio channels and controls, with an Elgato microphone and Stream Deck + in the background.
Figure 6: Wave Link software interface for advanced audio control.

4. Maintenance

To ensure the longevity and optimal performance of your Elgato XLR Dock, follow these general maintenance guidelines:

  • Keep the device clean by wiping it with a soft, dry cloth. Avoid abrasive cleaners or solvents.
  • Ensure all cable connections are secure and free from damage.
  • Store the device in a cool, dry place away from direct sunlight and extreme temperatures.
  • Avoid exposing the device to moisture or liquids.

5. Troubleshooting

If you encounter issues with your Elgato XLR Dock, consider the following basic troubleshooting steps:

  • No Audio Input: Verify that your XLR microphone is correctly connected to the dock. Ensure phantom power is enabled for condenser microphones. Check your computer's audio settings to confirm the XLR Dock is selected as the input device.
  • Device Not Recognized: Ensure the USB cable is securely connected to both the dock and your computer. Try a different USB port or cable. Verify that your operating system meets the minimum requirements.
  • Software Issues: Ensure you have the latest version of Elgato Wave Link software installed. Restart the software or your computer.
  • Poor Audio Quality: Check microphone placement and gain settings. Ensure there are no loose connections. Test with a different microphone or cable if possible.

6. Specifications

FeatureSpecification
BrandElgato
SeriesXLR Dock
Item Model Number20GBM9901
Frequency Response20 Hz – 20 kHz
Dynamic Range100 dB (120 dB with Clipguard)
Equivalent Input Noise (EIN)-130 dBV at 60 dB gain
Gain Range0 – 75 dB
Phantom Power48 V DC, 7 mA
Max Input Level10 V at 0 dB gain (with Clipguard)
Max Output Level77 mW
Resolution24-bit
Sample Rate48 kHz
InterfaceUSB 2.0, Type-C
Dimensions (W x D x H)137 x 115 x 76 mm | 5.39 x 4.53 x 2.99 in
Weight169 g | 5.96 oz
Operating SystemWindows 10 (64-bit) or later, macOS 13 or later
Connectivity TechnologyUSB
Number of Channels2

7. Warranty and Support

The Elgato XLR Dock is covered by a manufacturer's warranty. For detailed information regarding warranty terms, conditions, and duration, please refer to the warranty card included in your product packaging or visit the official Elgato support website.

For technical assistance, troubleshooting, or product inquiries, please contact Elgato Customer Support through their official channels. Online resources, FAQs, and driver downloads are also available on the Elgato website.

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