Introduction
This manual provides essential instructions for the safe and efficient operation of your Aiskooc 32Amp Level 2 Portable EV Charger. Please read this manual thoroughly before using the product and retain it for future reference.
Figure 1: Aiskooc 32Amp Level 2 Portable EV Charger components, including the control box, charging connector, NEMA 14-50 plug, and a black carrying bag.
Important Safety Information
Always observe the following safety precautions to prevent injury or damage to the product and your vehicle:
- Ensure the charging cable and connector are free from damage before each use. Do not use if damaged.
- Connect the charger only to a properly installed and grounded NEMA 14-50 outlet.
- Do not attempt to open, disassemble, or modify the charger.
- Keep children and pets away from the charging area.
- Avoid submerging the charger in water. While it is IP65 waterproof, direct submersion is not recommended.
- In case of unusual heat, smoke, or strange odors, immediately disconnect the charger from the power source and vehicle.
Figure 2: The charger incorporates multiple safety features including overcurrent, overvoltage, short circuit, overtemperature, overload protection, and electrical isolation.
Setup and Installation
- Power Source Requirement: The Aiskooc 32Amp Level 2 EV Charger requires a dedicated 240V NEMA 14-50 outlet. Ensure your electrical system can support this requirement.
- Connecting the Charger:
- Plug the NEMA 14-50 plug of the charger securely into the dedicated 240V NEMA 14-50 wall outlet.
- Ensure the connection is firm and there is no looseness.
- Initial Check: Once plugged in, the charger's display screen will activate, showing initial status information.
Figure 3: The NEMA 14-50 outlet is essential for proper operation of this Level 2 charger.
Operating Instructions
- Initiating Charging:
- With the charger plugged into the wall outlet, connect the charging connector to your Tesla vehicle's charging port.
- Ensure the connector is fully inserted and locked into place.
- Monitoring Charging Status: The charger's display provides real-time information:
- V: Voltage (e.g., 203V)
- I: Current (e.g., 0A, indicating charging current)
- OA: Output Amperage
- TEMP: Internal temperature of the charger (e.g., 57°C)
- Status: Indicates charging state (e.g., "waiting", "charging")
- Charging Completion: The vehicle will indicate when charging is complete. The charger display will also reflect the change in status.
- Disconnecting the Charger:
- Safely unlock and remove the charging connector from your vehicle's charging port.
- Unplug the NEMA 14-50 plug from the wall outlet when charging is not required.
Figure 4: The 32Amp rapid charging power significantly reduces vehicle charging time.
Care and Maintenance
- Cleaning: Wipe the charger and cables with a dry or slightly damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Storage: Store the charger in a cool, dry place when not in use. Utilize the provided carrying bag for organized storage and transport.
- Environmental Protection: The charger is designed with IP65 waterproof and dustproof ratings, allowing for safe outdoor use in various weather conditions.
- Durability: The charger is constructed from strong, pressure-resistant materials to withstand daily use.
Figure 5: The portable design and included carrying bag make storage and transport convenient.
Figure 6: The IP65 rating ensures protection against water jets and dust ingress.
Figure 7: The robust casing provides enhanced durability.
Troubleshooting
If you encounter issues with your Aiskooc EV Charger, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Charger not powering on | No power from outlet; loose connection; internal fault. | Check NEMA 14-50 outlet with another device. Ensure plug is fully inserted. If problem persists, contact support. |
| Charging not initiating | Vehicle not ready to charge; charging connector not fully engaged; safety protection activated. | Verify vehicle's charging settings. Re-insert charging connector firmly. Check charger display for error messages (e.g., overcurrent, overvoltage). |
| Charger display shows error/warning | Activation of built-in safety features (e.g., overtemperature, overload). | Disconnect charger from vehicle and power source. Allow to cool down if temperature warning. Reconnect after a few minutes. If error persists, contact support. |
| Slow charging speed | Vehicle settings; power supply issues. | Check vehicle's charging settings. Ensure the NEMA 14-50 outlet is providing stable 240V power. |
For issues not listed here or if troubleshooting steps do not resolve the problem, please contact Aiskooc customer support.
Product Specifications
| Feature | Detail |
|---|---|
| Brand | Aiskooc |
| Model Number | AK-Tesla Charger-New |
| Charging Level | Level 2 |
| Amperage | 32 Amp |
| Voltage | 240V |
| Plug Type | NEMA 14-50 |
| Cable Length | 16.4 ft |
| Compatibility | Tesla Models 3, Y, S, X |
| Safety Rating | CE/FCC certified, ANATEL |
| Special Features | Lightweight Design, Portable, IP65 Waterproof, Dustproof, Pressure-resistant Material, Over-current, Over-voltage, Under-voltage, Ground Fault, Overtemperature, Overload Protection, Electrical Isolation. |
| Item Weight | 6.93 pounds |
| Product Dimensions | 15.75 x 11.81 x 3.94 inches (packaging dimensions) |
Warranty and Customer Support
The Aiskooc 32Amp Level 2 Portable EV Charger is backed by a 24-month warranty from the date of purchase. This warranty covers manufacturing defects and ensures reliable operation under normal use conditions.
For warranty claims, technical assistance, or any questions regarding your product, please contact Aiskooc customer support. Our dedicated support team is available to provide assistance and resolve any issues you may encounter.
Please refer to your purchase documentation for specific contact details or visit the official Aiskooc website for the most up-to-date support information.
