1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your EZVIZ H7C Dual-Lens Pan & Tilt Wi-Fi Camera. Please read this manual carefully before using the product to ensure correct usage and optimal performance. Keep this manual for future reference.
The EZVIZ H7C camera features unique dual-lens technology, combining a fixed lens and a pan-and-tilt lens for enhanced surveillance. It offers dual 2K resolution, two-way calling, 360-degree panoramic view, color night vision, and privacy mode, with support for MicroSD cards up to 512GB.
2. Package Contents
Verify that all items listed below are included in your package:
- H7C Camera
- Power Adapter
- Power Cable
- Drill Template
- Mounting Plate
- Screw Kit
- Regulatory Information
- Quick Start Guide
3. Setup Guide
Follow these steps to set up your EZVIZ H7C camera:
- Power On: Connect the power adapter to the camera and plug it into a power outlet. The camera will power on and initiate its startup sequence.
- Download the EZVIZ App: Download and install the EZVIZ app on your smartphone from the App Store (iOS) or Google Play Store (Android).
- Create an Account: Open the EZVIZ app and follow the on-screen instructions to create a new user account or log in to an existing one.
- Add Camera: In the EZVIZ app, tap the '+' icon to add a new device. Scan the QR code located on the bottom of your camera or on the Quick Start Guide.
- Network Configuration: Follow the app's instructions to connect the camera to your Wi-Fi network. Ensure your Wi-Fi network is 2.4 GHz or 5 GHz compatible.
- Mounting (Optional): If desired, use the provided drill template, mounting plate, and screw kit to securely mount the camera to a wall or ceiling. Ensure the camera is positioned to cover the desired monitoring area.
Image 1: Front view of the EZVIZ H7C Dual-Lens Pan & Tilt Wi-Fi Camera.
4. Operating Instructions
4.1 Dual-Lens Technology
The H7C Dual camera features two lenses for comprehensive coverage:
- Fixed Lens: Provides a wide-angle, fixed view of a primary area.
- Pan-and-Tilt Lens: Offers rotational movement (360° horizontal, 65° vertical) to monitor a larger space and track moving objects.
Image 2: Illustration of the H7C's dual-lens system, highlighting the 2K+ Pan-and-Tilt Lens and 2K+ Wide-Angle Lens.
4.2 360° Panoramic View and Patrol Modes
Utilize the pan-and-tilt lens to achieve a 360° panoramic view of your environment. The camera supports two patrol modes for automated security:
- 360° Spin Horizontally: The camera automatically rotates to cover the entire horizontal field.
- Follow Pre-set 4 Points: Configure up to four specific points for the camera to patrol sequentially.
Image 3: Visual representation of the camera's 360-degree panoramic view and control via the EZVIZ app.
Image 4: Explanation of the two patrol modes: 360° horizontal spin and following pre-set points.
4.3 AI-Powered Detection
The H7C Dual camera incorporates advanced AI features to minimize false alarms and provide relevant alerts:
- Motion Detection: Detects general movement within the camera's field of view.
- AI Human Shape Detection: Specifically identifies human activity, reducing alerts from non-human movements like pets or curtains.
- Loud Noise Detection: Alerts you to sudden changes in ambient sound, such as a baby crying or glass breaking.
- Co-Detection for Auto Smart Tracking: The fixed lens detects a moving person, and the pan-and-tilt lens automatically rotates to follow them.
Image 5: Depiction of the co-detection feature where the fixed lens detects movement and the PT lens tracks it.
Image 6: Overview of the camera's intelligent detection capabilities and app notifications.
4.4 Two-Way Calling
The camera supports two-way audio communication, allowing you to speak and listen through the EZVIZ app. This feature is useful for interacting with family members or deterring intruders.
4.5 Night Vision
The H7C Dual provides clear surveillance even in low-light conditions:
- Starlight Lenses: Deliver high-quality color images in low-light environments.
- Built-in Spotlight: Enables full-color night vision in complete darkness.
- Smart Night Vision Mode: Automatically switches from black-and-white to full-color upon motion detection.
4.6 Video Compression (H.265)
The camera utilizes H.265 video compression technology, which provides a smoother viewing experience and reduces data storage space by approximately 50% compared to H.264.
4.7 Storage Options
- MicroSD Card: Supports local storage on a MicroSD card up to 512GB (card not included).
- EZVIZ CloudPlay Storage: Optional cloud storage service for secure off-site recording.
Image 7: Visual representation of MicroSD card support and EZVIZ CloudPlay storage.
4.8 Dual-Band Wi-Fi Connectivity
The H7C camera supports dual-band Wi-Fi (2.4 GHz and 5 GHz), offering flexible and stable network connection options.
Image 8: Illustration of the camera's dual-band Wi-Fi capabilities.
5. Maintenance
To ensure the longevity and optimal performance of your EZVIZ H7C camera, follow these maintenance guidelines:
- Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners.
- Firmware Updates: Regularly check for and install firmware updates via the EZVIZ app to ensure your camera has the latest features and security enhancements.
- Power Supply: Use only the original power adapter provided with the camera.
- Environment: Operate the camera within its specified temperature and humidity ranges. Avoid exposing it to extreme conditions.
6. Troubleshooting
If you encounter issues with your EZVIZ H7C camera, refer to the following common problems and solutions:
| Problem | Possible Solution |
|---|---|
| Camera offline | Check power connection. Verify Wi-Fi signal strength and router status. Restart the camera and router. Ensure the camera is within Wi-Fi range. |
| Poor video quality | Check your internet connection speed. Ensure the lens is clean. Adjust video resolution settings in the EZVIZ app. |
| Motion detection not working | Ensure motion detection is enabled in the app. Adjust sensitivity settings. Define detection zones correctly. |
| Cannot connect to Wi-Fi | Ensure correct Wi-Fi password. Verify your router supports 2.4 GHz or 5 GHz. Move the camera closer to the router. Reset the camera and try setup again. |
| MicroSD card not recognized | Ensure the card is inserted correctly. Format the MicroSD card via the EZVIZ app. Use a compatible card (up to 512GB). |
7. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 8.8 x 8.8 x 13.15 cm |
| Item Weight | 200 g |
| Item Model Number | H7C |
| Connectivity Technology | Wireless (Wi-Fi) |
| Connectivity Protocol | Wi-Fi (2.4 GHz & 5 GHz) |
| Power Source | Corded Electric |
| Indoor/Outdoor Usage | Indoor |
| Special Features | Local Recording, Motion Sensor, Night Vision, Dual Lenses, Pan & Tilt, Two-Way Calling, AI Human Shape Detection, Loud Noise Detection |
| MicroSD Card Support | Up to 512GB |
| Manufacturer | EZVIZ |
8. Warranty and Support
For warranty information, please refer to the regulatory information included in your package or visit the official EZVIZ website. EZVIZ products are designed with privacy and data security in mind, utilizing encryption and secure protocols.
If you require technical assistance or have questions regarding your EZVIZ H7C camera, please contact EZVIZ customer support:
- Email: support@pramahikvision.com
- Manufacturer: Prama Hikvision India Pvt. Ltd.
