Hiseeu TZ-HB312

Hiseeu TZ-HB312 5MP Outdoor Security Camera Instruction Manual

Model: TZ-HB312

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Hiseeu TZ-HB312 5MP Outdoor Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety.

2. What's in the Box

Your Hiseeu TZ-HB312 5MP Outdoor Security Camera package includes the following items:

Hiseeu TZ-HB312 camera and accessories laid out

Image: Contents of the Hiseeu TZ-HB312 package, including two cameras, power adapters, and mounting accessories.

3. Setup and Installation

3.1 Initial Power-Up and Network Configuration

The Hiseeu TZ-HB312 camera can be connected directly to a 2.4GHz WiFi network. It also supports 5GHz WiFi if connected directly to a router. If connecting to an NVR, it only supports 2.4GHz WiFi.

  1. Power On: Connect the camera to the DC12V power adapter. The camera will perform a self-test, including a 360-degree rotation.
  2. App Download: Download the free "EseeCloud" App from Google Play or Apple App Store. For PC/Laptop viewing, use the EseeCloud Software (contact Hiseeu support for software).
  3. Add Device (Standalone):
    • Open the "EseeCloud" App.
    • Select "Add device".
    • Scan the QR code on the camera.
    • Follow the on-screen prompts to connect to your home WiFi network (input password 11111111 if prompted for camera's hotspot).
    • Confirm to enjoy remote camera system anytime, anywhere.
  4. Add Device (to Hiseeu Wireless Camera System/NVR):
    • Go to your NVR system, right-click the NVR mouse, and choose "Wireless Add".
    • Press the camera reset button for about 6-10 seconds until you hear a sound from the camera.
    • Wait for a new IP address (e.g., 172.20.14.xx) to appear on the NVR monitor.
    • Exit to see the camera image.

Video: Demonstrates the functions and setup process of a Hiseeu camera, including initial power-up and network configuration.

3.2 Physical Installation

The Hiseeu TZ-HB312 is designed for outdoor use and is IP66 waterproof. It can be wall-mounted. Ensure the camera is positioned to cover the desired surveillance area.

Hiseeu TZ-HB312 camera mounted on a wall

Image: A Hiseeu TZ-HB312 camera securely mounted on an outdoor wall, demonstrating its placement for surveillance.

Hiseeu TZ-HB312 camera with IP66 waterproof metal shell

Image: Close-up of the Hiseeu TZ-HB312 camera highlighting its durable metal shell and IP66 waterproof rating, suitable for various weather conditions.

4. Operation

4.1 Remote Viewing and Two-Way Audio

The "EseeCloud" App allows for real-time remote viewing of your camera feed from anywhere with an internet connection. The camera features built-in microphone and speaker for two-way audio communication.

Person using EseeCloud app to view live feed and talk through Hiseeu camera

Image: A user interacting with the Hiseeu camera via the EseeCloud app, demonstrating remote viewing and two-way audio communication with a person at the door.

4.2 Motion Detection and Night Vision

The Hiseeu TZ-HB312 features 5MP (2592x1944) resolution for clear images, a 3.6mm fixed lens with a 78° wide viewing angle, and advanced night vision capabilities.

Hiseeu TZ-HB312 camera with full color night vision and infrared night vision comparison

Image: Comparison of infrared night vision and full-color night vision capabilities of the Hiseeu TZ-HB312 camera, showing clear visibility up to 65ft with spotlights.

Hiseeu TZ-HB312 camera humanoid motion detection alarm

Image: Illustration of the Hiseeu TZ-HB312 camera's humanoid motion detection feature, showing an app notification for detected movement.

4.3 Recording and Storage

The camera supports 24/7 recording and smart playback. Video footage can be saved via SD card or cloud storage.

Hiseeu TZ-HB312 camera recording options: SD card, Cloud, and NVR

Image: Diagram illustrating the various recording options for the Hiseeu TZ-HB312 camera, including SD card, cloud storage, and compatibility with a Hiseeu wireless NVR for 24/7 recording and smart playback.

5. Maintenance

To ensure optimal performance and longevity of your Hiseeu TZ-HB312 camera, regular maintenance is recommended:

6. Troubleshooting

Here are some common issues and their solutions:

7. Specifications

FeatureDetail
Model NameTZ-HB312
Video Resolution5MP (2592x1944)
Lens3.6mm fixed lens, 78° wide viewing angle
Night Vision3 array IR-LED, 3 infrared 850nm lights, 18 PCS Spotlights (Full Color Night Vision)
AudioTwo-Way Audio (Built-in Microphone and Speaker)
ConnectivityWi-Fi (2.4GHz & 5GHz direct, 2.4GHz with NVR)
Weather ResistanceIP66 Waterproof
StorageSD Slot (Micro SD card not included), Cloud Storage (subscription required)
Motion DetectionHumanoid Detection, App Notifications
Power SourceCorded Electric (DC12V power adapter)
Dimensions9.05 x 4.72 x 2.36 inches
Item Weight2.83 pounds

8. Warranty Information

Please refer to the product packaging or contact Hiseeu customer support for specific warranty details regarding your TZ-HB312 camera. Standard warranties typically cover manufacturing defects for a limited period from the date of purchase.

9. Customer Support

For any questions, technical assistance, or support regarding your Hiseeu TZ-HB312 camera, please use the following contact information:

Hiseeu customer support contact information

Image: Hiseeu customer support details, including email and app support information.

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