1. Introduction
This manual provides comprehensive instructions for the safe and efficient use of your HPRT CP2100 Portable Photo Printer. The HPRT CP2100 is a compact, wireless photo printer designed for smartphones, utilizing thermal dye sublimation technology to produce 2x3 inch color prints. Please read this manual thoroughly before operating the device.

Figure 1: HPRT CP2100 Portable Photo Printer in operation.
2. What's in the Box
Verify that all items are present in your package:
- HPRT CP2100 Mini Photo Printer
- Printer USB Cable (for charging)
- Product Manual (this document)
- Photo Paper Consumable (includes 10 sheets of 2x3 inch photo paper)

Figure 2: Package contents of the HPRT CP2100.
3. Product Overview
3.1 Key Features
- Printing Technology: Thermal Dye Sublimation for accurate color reproduction.
- Connectivity: Bluetooth for wireless connection to smartphones.
- Print Size: 2x3 inch (53x86mm) photos.
- Durability: Automatic lamination protects photos from water, stains, dust, and fingerprints.
- Portability: Compact and lightweight design (approximately 14.9 ounces, 5.75 x 3.27 x 1.34 inches).
- High Resolution: 300 DPI print quality.
3.2 Thermal Dye Sublimation Technology
The CP2100 utilizes thermal dye sublimation, a printing method that uses heat to transfer dye onto photo paper. This process creates continuous-tone images with excellent color accuracy. An automatic lamination layer is applied during printing, providing protection against environmental factors.

Figure 3: Thermal Dye Sublimation process and photo protection features.
4. Setup Guide
4.1 Charging the Printer
Before first use, fully charge the printer using the provided USB cable. Connect the USB-C end to the printer's charging port and the other end to a standard USB power adapter (not included) or a computer USB port.

Figure 4: Charging the HPRT CP2100 printer via USB-C.
4.2 Installing the Consumable
- Open the consumable compartment cover on the printer.
- Insert the all-in-one photo paper consumable into the compartment. Ensure it clicks into place.
- Close the compartment cover.
Important: Avoid touching the color bar of the consumables with your hands during installation to prevent affecting print quality.

Figure 5: Consumable installation process.
4.3 Installing the HEYPHOTO App
The HPRT CP2100 requires the HEYPHOTO app for operation. Download the app from your smartphone's app store:
- For iOS devices: App Store
- For Android devices: Search for "HEYPHOTO" on Google Play Store.

Figure 6: HEYPHOTO app features and download options.
4.4 Connecting via Bluetooth
- Ensure Bluetooth is enabled on your smartphone.
- Turn on the HPRT CP2100 printer. The indicator light will show its status.
- Open the HEYPHOTO app. The app will guide you to connect to the printer via Bluetooth. Select "HPRT CP2100" from the list of available devices.
- Once connected, the printer is ready for use.
5. Operation
5.1 Printing Photos
- Ensure the printer is charged, has a consumable installed, and is connected to your smartphone via the HEYPHOTO app.
- In the HEYPHOTO app, select the photo you wish to print from your device's gallery.
- Utilize the app's editing features (cropping, filters, etc.) if desired.
- Tap the print button within the app. The printer will begin the thermal dye sublimation process, which involves multiple passes to apply each color layer.
The printing process for a single photo typically takes approximately 2 minutes.
Video 1: Demonstration of the HPRT CP2100 photo printing process.
5.2 HEYPHOTO App Features
The HEYPHOTO app offers various functionalities to enhance your printing experience:
- Photo Cropping: Adjust the size and composition of your images.
- Filters: Apply various artistic filters to your photos.
- AR Photos: Print Augmented Reality photos for interactive experiences.
- Collages: Create multi-photo collages.
- ID Photos: Generate ID photos in various standard sizes.

Figure 7: Creative applications of the HPRT CP2100 printer.
6. Maintenance
6.1 Consumable Replacement
The HPRT CP2100 uses integrated dye sublimation consumables that include both the ribbon and 10 sheets of photo paper. When the paper runs out, the entire consumable unit needs to be replaced. Replacement consumables can be purchased from authorized HPRT retailers or the official HPRT store on Amazon.
6.2 Cleaning the Printer
To maintain optimal print quality, periodically clean the exterior of the printer with a soft, dry cloth. Do not use liquid cleaners or solvents. Avoid attempting to clean internal components unless specifically instructed by HPRT support.
7. Troubleshooting
This section addresses common issues you might encounter with your HPRT CP2100 printer.
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer does not turn on | Low battery or power issue | Ensure the printer is fully charged using the provided USB cable. |
| Cannot connect via Bluetooth | Bluetooth is off on smartphone; printer is out of range; app issue | Ensure Bluetooth is enabled on your phone. Move the printer closer to your phone. Restart the printer and the HEYPHOTO app. |
| Poor print quality (streaks, incorrect colors) | Consumable issue; dirty print head; low quality image source | Replace the consumable. Ensure the image quality is high. Avoid touching the consumable's color bar during installation. |
| Printer not printing | No paper/consumable; connection issue; app error | Check if the consumable is correctly installed and has paper. Verify Bluetooth connection. Restart the app and printer. |
If the problem persists after attempting these solutions, please contact HPRT customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Model | CP2100 |
| Printing Technology | Thermal Dye Sublimation |
| Connectivity | Bluetooth |
| Maximum Media Size | 2x3 inches (53x86mm) |
| Maximum Color Print Resolution | 300 DPI |
| Max Input Sheet Capacity | 10 sheets per consumable |
| Printer Output | Color |
| Product Dimensions | 5.75 x 3.27 x 1.34 inches |
| Item Weight | 14.9 ounces |
| Included Components | Mini Photo Printer, USB Cable, Product Manual, Photo Paper Consumable |
| Power Source | Battery (1 Unknown battery required, included) |
9. Warranty and Support
9.1 Limited Warranty
The HPRT CP2100 Portable Photo Printer comes with a limited warranty. Please refer to the warranty card included in your package or visit the official HPRT website for detailed terms and conditions.
9.2 Customer Support
For technical assistance, troubleshooting, or inquiries regarding your HPRT CP2100 printer, please contact HPRT customer support through their official website or the contact information provided in your product documentation.
10. Safety Information
- Do not disassemble, repair, or modify the printer yourself.
- Keep the printer away from water, moisture, and extreme temperatures.
- Use only HPRT-approved consumables and accessories.
- Keep out of reach of children.
- Dispose of batteries and electronic components according to local regulations.





