QCY Crossky GTR2 (QT30) Open Ear Headphones User Manual

1. Introduction

Thank you for choosing the QCY Crossky GTR2 (QT30) Open Ear Headphones. These wireless earbuds are designed to provide a comfortable and secure audio experience, especially for active lifestyles. Featuring Bluetooth 5.4 connectivity, IPX5 water resistance, and a long-lasting battery, the Crossky GTR2 offers high-quality sound and clear communication.

This manual will guide you through the setup, operation, and maintenance of your new headphones to ensure optimal performance and longevity.

2. Product Overview

2.1 Package Contents

• QCY Crossky GTR2 Open Ear Headphones (Left and Right)
• Charging Case
• USB Charging Cable
• User Manual (this document)

2.2 Headphone Components

The QCY Crossky GTR2 headphones feature an open-ear design with ear hooks for a secure and comfortable fit. They are lightweight and made with soft silicone for extended wear.

Image: QCY Crossky GTR2 Open Ear Headphones and their charging case. The earbuds are white with gold accents, designed with an ear-hook style. The charging case is also white and oval-shaped.

Image: A diagram highlighting the comfort features of the QCY Crossky GTR2 headphones, including ergonomic design, soft silicone material, and ultra-lightweight construction.

3. Setup

3.1 Charging the Headphones

Before first use, fully charge your QCY Crossky GTR2 headphones and charging case. Place the earbuds into the charging case. Connect the charging case to a power source using the provided USB cable.

• A single charge provides approximately 8 hours of playtime.
• With the charging case, total playtime extends up to 28 hours.

Image: Illustration showing the battery life of the QCY Crossky GTR2. It indicates 8 hours of playtime on a single charge and up to 28 hours with the charging case. The charging case is shown connected via a USB cable.

3.2 Pairing with a Device

The QCY Crossky GTR2 uses Bluetooth 5.4 for stable and efficient wireless connection.

1. Open the charging case. The headphones will automatically enter pairing mode.
2. On your device (smartphone, tablet, etc.), enable Bluetooth and search for available devices.
3. Select "QCY Crossky GTR2" from the list of found devices to connect.
4. Once connected, you will hear an audio prompt, and the indicator light on the headphones will change.

Multipoint Connection: These headphones support simultaneous connection to two devices. After connecting to the first device, disable Bluetooth on the first device, then pair with the second device. Re-enable Bluetooth on the first device, and the headphones should connect to both.

Image: Depicts the multipoint connection feature of the QCY Crossky GTR2, showing the headphones connected simultaneously to a tablet and a smartphone.

4. Operating Instructions

4.1 Touch Controls

The QCY Crossky GTR2 headphones feature intuitive touch controls for managing audio playback, calls, and voice assistant activation.

• Play/Pause: Single tap on either earbud.
• Next Track: Double tap on the right earbud.
• Previous Track: Double tap on the left earbud.
• Answer/End Call: Single tap on either earbud.
• Reject Call: Press and hold either earbud for 2 seconds.
• Activate Voice Assistant: Triple tap on either earbud.
• Volume Control: Specific gestures may be customizable via the QCY App.

4.2 Clear Calls with ENC

Equipped with advanced built-in dual microphones and Environmental Noise Cancellation (ENC) technology, the Crossky GTR2 ensures clear hands-free calls by reducing background noise.

Image: A person wearing QCY Crossky GTR2 headphones, making a call in an urban setting. Visual cues indicate 4-mic ENC technology for clear call quality, even in noisy environments.

4.3 QCY Smart App

Download the QCY App to unlock additional features and customize your audio experience. The app allows users to:

• Adjust Equalizer (EQ) settings.
• Customize touch controls.
• Update product firmware.
• Access other personalized settings.

5. Maintenance

5.1 Water Resistance

The QCY Crossky GTR2 headphones are IPX5 water-resistant, protecting them from sweat and rain during sports or daily use. This rating means they can withstand a sustained, low-pressure water jet spray. However, they are not designed for submersion in water.

Image: A person running outdoors, wearing QCY Crossky GTR2 headphones. The image highlights the IPX5 waterproof feature, indicating suitability for sports and protection against sweat and rain.

5.2 Cleaning and Storage

• Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
• Avoid using abrasive materials, solvents, or aerosol sprays.
• Ensure the charging contacts on both the earbuds and case are clean and dry before charging.
• Store the headphones in their charging case when not in use to protect them and conserve battery life.
• Avoid extreme temperatures and high humidity.

6. Troubleshooting

If you encounter any issues with your QCY Crossky GTR2 headphones, please refer to the following common solutions:

• No Sound/Connection Issues:
  • Ensure both earbuds are charged.
  • Verify Bluetooth is enabled on your device.
  • Try unpairing and re-pairing the headphones with your device.
  • Restart your device.
  • Ensure the headphones are within the maximum operating distance (15 meters) of your device.
• One Earbud Not Working:
  • Place both earbuds back into the charging case, close the lid, wait a few seconds, then take them out again.
  • Check for any debris blocking the charging contacts.
• Touch Controls Unresponsive:
  • Ensure your fingers are clean and dry.
  • Try restarting the headphones by placing them in the case and taking them out.

For further assistance, please contact QCY customer support or visit the official QCY website.

7. Specifications

8. Warranty and Support

For detailed warranty information, please refer to the warranty card included with your product or consult the retailer from whom you purchased the QCY Crossky GTR2 headphones. Warranty terms and conditions may vary by region and retailer.

For technical support, frequently asked questions, or to download the QCY App, please visit the official QCY website or their Amazon store page:

Visit the QCY Store on Amazon