Smart Door Lock Instruction Manual

Introduction

This manual provides detailed instructions for the installation, setup, operation, and maintenance of your new hiencetec Smart Door Lock. Please read this manual thoroughly before installation and use to ensure proper function and safety. This biometric door lock offers keyless entry via fingerprint, automatic locking, and emergency power options for enhanced security and convenience.

Overview of the hiencetec Smart Door Lock.

Product Overview and Components

The hiencetec Smart Door Lock comes with all necessary components for installation and operation. Familiarize yourself with each part before beginning the installation process.

Included components: Door Knobs, Door Latch Kit, Screws, Backup Keys, and User Manual.

The package includes:

• Smart Door Knobs: Front knob with fingerprint sensor and keyhole, interior knob with battery compartment.
• Door Latch Kit: Adjustable latch for different backsets.
• Screws: Various screws for securing the lock components.
• Backup Keys: Two physical keys for emergency access.
• User Manual: This instruction guide.

Installation

Installation of the hiencetec Smart Door Lock is designed to be straightforward. A screwdriver is typically the only tool required. Ensure your door dimensions are compatible with the lock's specifications before proceeding.

Door Compatibility

This smart door lock is suitable for American standard doors with a latch size of 2-3/8" (60mm) or 2-1/8" (70mm) and door thicknesses from 1-3/8" to 2-1/8" (35mm-54mm). It is compatible with both left and right-handed doors.

Ensure your door dimensions match the requirements for proper installation.

Detailed measurements for installation.

Installation Steps

For a visual guide on the installation process, please refer to the official installation video below:

1. Prepare the Door: Ensure the door hole and latch hole are correctly sized according to the specifications.
2. Install the Latch: Insert the latch into the door edge and secure it with screws. Ensure the latch is oriented correctly for your door's swing.
3. Install Exterior Knob: Feed the power cord from the exterior knob through the door hole and align the knob with the latch.
4. Install Interior Chassis: Connect the power cord to the interior chassis and secure the chassis to the door using the provided screws.
5. Install Interior Knob: Attach the interior knob, ensuring the wires are not pinched.
6. Install Batteries: Insert 4 AAA batteries (not included) into the interior knob's battery compartment.

Setup & Programming

After installation, you will need to program your fingerprints and set up the lock's functions.

Creating Administrator Fingerprints

Administrator fingerprints have full control over the lock's settings, including adding or deleting other users. You can register up to 2 administrator fingerprints.

1. Rotate the interior knob to the OFF position.
2. Insert a toothpick or similar thin object into the small circular hole on the interior knob and press the setting button once. The lock will beep and the indicator light will turn blue.
3. Place your finger on the fingerprint collector on the exterior knob. The indicator will turn green if successfully obtained. Repeat this 6 times, lifting your finger slightly and repositioning it between each scan to capture different angles of your fingerprint.
4. Once 6 successful scans are registered, the lock will beep twice, and the indicator light will turn blue again.
5. Wait for the blue light to go out to exit setting mode. The lock is now ready for normal use.

Visual guide for creating administrator fingerprints.

Creating User Fingerprints

User fingerprints can unlock the door but cannot change settings. The lock can store up to 50 fingerprints (including administrators).

1. Press an administrator fingerprint on the collector. The indicator will turn blue.
2. Place the user's finger on the fingerprint collector. The indicator will turn green if successfully obtained. Repeat this 6 times, lifting the finger slightly and repositioning it between each scan.
3. Once 6 successful scans are registered, the lock will beep twice, and the indicator light will turn blue again.
4. Wait for the blue light to go out to exit setting mode. The user fingerprint is now registered.

Restoring Factory Settings and Deleting Fingerprints

This action will delete all registered fingerprints and restore the lock to its original factory state.

1. Rotate the interior knob to the OFF position.
2. Insert a toothpick or similar thin object into the small circular hole on the interior knob and press the setting button for 10 seconds.
3. The lock will sound 10 beeps to indicate that the factory settings are successfully restored. All fingerprints are now deleted.

Operating Modes

The hiencetec Smart Door Lock offers several operating modes to suit your security and convenience needs.

Automatic Lock Function

The lock features a built-in sensor that automatically locks the door 5 seconds after it is closed. This ensures your home remains secure even if you forget to manually lock it.

The lock automatically engages after 5 seconds of the door being closed.

Silent Mode

To activate silent mode, rotate the exterior knob 5 times continuously. In silent mode, the locking and unlocking operations will not produce any sound.

Passage Mode

Passage mode allows anyone to open the door by simply turning the handle, without requiring a fingerprint. This is useful for periods of high traffic or when you want the door to remain unlocked.

To activate passage mode, an administrator's fingerprint must be pressed down on the collector for 5 seconds without moving. The indicator light will turn pink, and you will hear 10 beeps. To deactivate, press any administrator or user fingerprint on the collector for 10 beeps, and the lock will return to its normal state.

Back Locking Function

When the back locking function is enabled, only administrator fingerprints can unlock the door. Regular user fingerprints will not be able to unlock it.

To enable this function, rotate the interior knob to the ON position. If the indicator is white when a user attempts to unlock by fingerprint, the back locking function is enabled. To disable, rotate the interior knob to the OFF position.

Indicator Color Description

Understanding the indicator light colors for various lock states.

Maintenance

Proper maintenance ensures the longevity and optimal performance of your smart door lock.

Battery Replacement

The biometric doorknob is powered by 4 AAA batteries (not included). When the batteries are low, the lock will emit 7 beeps and the indicator will blink red. Replace the batteries promptly to avoid loss of function.

Low battery alarm and emergency power port.

Important: Do not mix old and new batteries. Always replace all 4 batteries at once with new, high-quality AAA alkaline batteries.

Emergency Charging

In case the batteries are completely dead and you cannot unlock the door, the smart doorknob comes with a USB-C port for emergency power. Connect a USB-C cable to a power source (e.g., power bank, phone) to temporarily power the lock and gain entry. This port is for emergency power only and does not charge the internal batteries.

Troubleshooting

If you encounter issues with your hiencetec Smart Door Lock, refer to the following common problems and solutions:

• Fingerprint Not Recognized:
  • Ensure your finger is clean and dry.
  • Try different angles or fingers that have been registered.
  • If the issue persists, re-register your fingerprint or perform a factory reset.
• Lock Does Not Respond:
  • Check the battery level. Replace batteries if low or dead.
  • Use the emergency USB-C power port to gain temporary access.
  • Ensure the interior knob is in the correct position (ON for normal operation, OFF for programming/reset).
• Automatic Lock Not Functioning:
  • Verify that the door closes completely and the latch engages properly.
  • Check for any obstructions preventing the latch from fully extending.

Specifications

Warranty & Support

hiencetec provides comprehensive customer support for your smart door lock.

• Return Policy: 30-day return policy.
• Warranty: 12 months change lock warranty.
• Technical Support: 24-hour email or phone technical support.

For further assistance or inquiries, please contact hiencetec customer service.