OBDSTAR iScan SP387
OBDSTAR iScan Motorcycle Diagnostic Scan Tool User Manual
Brand: OBDSTAR | Model: iScan SP387
1. Introduction
The OBDSTAR iScan SP387 is a professional diagnostic scan tool designed specifically for Ducati motorcycles. This device provides comprehensive diagnostic capabilities, advanced reset functions, and essential maintenance features to assist users in identifying and resolving issues with their motorcycles. Equipped with an Android 11 operating system and a 5-inch capacitive touch screen, the iScan SP387 offers an intuitive user experience for efficient vehicle analysis.

Image: The OBDSTAR iScan SP387 diagnostic tool, displaying its main menu interface with icons for MOTO Diag, Data Management, Personal Center, Support, Settings, and Upgrade.
2. Key Features and Functions
The OBDSTAR iScan SP387 offers a wide array of features to support comprehensive motorcycle diagnostics and maintenance:
2.1 Full Diagnostic Functions
- Automatic Scanning: Quickly scans all available systems for fault codes.
- Automatic VIN Recognition: Automatically detects and reads the Vehicle Identification Number for accurate vehicle identification.
- Control Module Programming and Coding: Allows for programming and coding of various control modules.
- ECU Setting: Configures Electronic Control Unit parameters.
- Instrument Coding: Adjusts settings for the instrument cluster.
- Real-time Data Monitoring: Displays live data streams from sensors and components, aiding in fault location.
- Record and Playback: Ability to record and review real-time data streams for detailed analysis.
- DTC Lookup: Provides definitions for Diagnostic Trouble Codes.
- Freeze Frame Data: Captures a snapshot of sensor data at the moment a fault code was set.

Image: A blue Ducati motorcycle is shown alongside the iScan device, highlighting key functions such as automatic scanning, VIN recognition, control module programming, ECU setting, maintenance light reset, TPMS, instrument coding, CO adjustment, A/F value reset, ABS control unit setting, EOL mode, transmission memory reset, idle speed adjustment, and clear computer memory.
2.2 Advanced Reset and Service Functions
- TPMS (Tire Pressure Monitoring System): Functions related to tire pressure monitoring.
- Maintenance Light Reset: Resets service reminder lights after maintenance.
- Idle Speed Adjustment: Adjusts the engine's idle speed.
- A/F Value Reset: Resets Air/Fuel ratio values.
- ABS Control Unit Setting: Configures settings for the Anti-lock Braking System.
- EOL Mode (End of Line): Special mode for factory settings or specific procedures.
- Transmission Memory Reset: Clears learned transmission data.
- Clear Computer Memory: Erases stored diagnostic data.
- IMMO (Immobilizer): Functions related to key programming and immobilizer systems.

Image: An illustration of engine pistons with oil, demonstrating the Oil Light Reset function to turn off the oil service light.

Image: A circuit board with a lock icon, representing the IMMO (Immobilizer) function for key programming, including scenarios where keys are lost.
2.3 User Interface and Support
- Simple Menu Guidance: Intuitive menu structure for ease of navigation and operation.
- Wi-Fi Connectivity: Enables online software updates and remote assistance.
- One-Click Software Upgrade: Simplifies the process of updating the device's software.
- One-Click Remote Help: Provides direct access to technical support for remote assistance.

Image: The iScan device screen showing "Upgrade" and "Support" icons, illustrating the one-click functionality for software updates and remote assistance.
3. Hardware Highlights
The OBDSTAR iScan SP387 is built with robust hardware components to ensure reliable performance:
- Processor: RK3128 Quad-Core Processor.
- Operating System: Android 11.0.
- Display: 5.0-inch Capacitive Touch Screen with 1280x720 resolution.
- Memory: 16GB internal storage, with support for Extension Memory Card (up to 32GB).
- Battery: 2600mAh Rechargeable Polymer Lithium Battery (included).
- Connectivity: Wi-Fi Network.

Image: An exploded view diagram of the OBDSTAR iScan, highlighting its key hardware components including the 5.0-inch capacitive touch screen, RK3128 quad-core processor, 2600mAh rechargeable battery, extension memory card slot, and Wi-Fi network capability.
4. Setup and Initial Use
4.1 Package Contents
Before beginning, verify that all items are present in the package:
- OBDSTAR iScan SP387 Device
- Main Diagnostic Cable
- Ducati Specific Diagnostic Cable
- M002 Adapter
- N004 Adapter
- 12V2A Charger
- Quick Start Guide (English Manual)

Image: A visual representation of the OBDSTAR iScan SP387 package contents, including the iScan device, main cable, Ducati cable, M002 adapter, N004 adapter, charger, and quick start guide, all neatly arranged with their respective labels.
4.2 Connecting the Device
- Power On: Ensure the iScan device is sufficiently charged or connected to the charger.
- Identify Diagnostic Port: Locate the diagnostic port on your Ducati motorcycle. Refer to your motorcycle's service manual for the exact location.
- Connect Cables:
- Connect the appropriate Ducati specific diagnostic cable to the motorcycle's diagnostic port.
- Connect the other end of the diagnostic cable to the iScan device.
- If required, use the M002 or N004 adapters as indicated by the device or the quick start guide for specific models.
- Establish Communication: Once connected, power on the iScan device. The device will attempt to establish communication with the motorcycle's ECU.

Image: Diagrams illustrating the connection of diagnostic cables (M034/N004+M002) to the iScan device and a motorcycle, along with a simplified diagram showing potential diagnostic socket locations on a motorcycle.
5. Operating the Device
5.1 Navigating the Interface
The iScan SP387 features a user-friendly touch screen interface. Tap on icons to select functions and use the on-screen keyboard for data entry.
5.2 Performing Diagnostics
- Select "MOTO Diag": From the main menu, tap on the "MOTO Diag" icon to begin motorcycle diagnostics.
- Vehicle Selection: The device may automatically detect the VIN. If not, manually select the motorcycle's make, model, and year.
- System Scan: Choose "Automatic Scan" to scan all available systems for Diagnostic Trouble Codes (DTCs).
- Read/Clear Codes:
- Read Codes: View current, pending, and historical fault codes. Each code will typically have a description.
- Clear Codes: After addressing the underlying issue, select "Clear Codes" to erase the DTCs from the ECU's memory.
- Live Data Stream: Access real-time data parameters such as engine RPM, sensor readings, and system statuses. This is crucial for diagnosing intermittent issues.
- Actuation Tests: Perform specific tests on components (e.g., fuel pump, injectors) to verify their functionality.

Image: The iScan device displaying a live data stream on a motorcycle dashboard, along with smaller images showing the device performing functions like reading/clearing codes, VIN information retrieval, DTC lookup, and freeze frame data on various motorcycles.
5.3 Performing Service Functions
Navigate to the "Service Functions" or "Special Functions" menu to access advanced reset and adjustment options. Follow the on-screen prompts for each specific function.
- Maintenance Light Reset: Select this function to reset the service reminder after performing routine maintenance.
- TPMS Reset: Use this for tire pressure monitoring system relearn procedures.
- IMMO Key Programming: Follow the guided steps for adding new keys or performing immobilizer-related procedures.
6. Maintenance of the Device
6.1 Software Updates
Regular software updates are crucial for maintaining compatibility with new motorcycle models and ensuring optimal performance. Connect the device to a Wi-Fi network and use the "Upgrade" function on the main menu for one-click updates.
6.2 Device Care
- Keep the device clean and free from dust and moisture.
- Store the device in a cool, dry place when not in use.
- Avoid dropping the device or subjecting it to strong impacts.
- Use only the provided charger and cables to prevent damage.
7. Troubleshooting
This section addresses common issues you might encounter while using the OBDSTAR iScan SP387.
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Low battery; faulty charger/cable. | Charge the device fully. Check charger and cable connections. |
| Cannot connect to motorcycle ECU. | Incorrect cable connection; diagnostic port issue; software incompatibility. | Ensure cables are securely connected. Verify the diagnostic port is clean and functional. Update device software. Confirm motorcycle model compatibility. |
| Specific function (e.g., reset) fails. | Motorcycle model/year not supported for that specific function; incorrect procedure followed. | Refer to the quick start guide or online resources for specific function procedures. Verify compatibility for the exact function and motorcycle model. Contact support if issues persist. |
| Device is slow or unresponsive. | Too many applications running; low storage; software glitch. | Close unnecessary applications. Clear cache. Restart the device. Ensure sufficient storage space. |
Note: For complex issues or specific compatibility questions, it is recommended to contact OBDSTAR technical support.
8. Technical Specifications
| Specification | Detail |
|---|---|
| Model Number | iScan SP387 |
| Operating System | Android 11.0 |
| Processor | RK3128 Quad-Core |
| Display | 5.0-inch Capacitive Touch Screen |
| Display Resolution | 1280x720 |
| Internal Storage | 16GB |
| External Memory | Supports up to 32GB (SD Card) |
| Battery | 1 Lithium Polymer battery (2600mAh, included) |
| Connectivity | Wi-Fi |
| Item Weight | 3.52 pounds |
| Package Dimensions | 12 x 9 x 4 inches |
| Country of Origin | China |
| UPC | 889327074785 |
9. Warranty and Support
9.1 Technical Support
OBDSTAR provides technical support for the iScan SP387. For assistance with specific functions, compatibility checks, or troubleshooting, you can utilize the one-click remote help function on the device or contact support directly.
Contact Email: xc360@yahoo.com
Note: It is recommended to check compatibility for your specific motorcycle VIN and desired functions by contacting support before purchase, as stated by the manufacturer.

Image: A global map with interconnected points, symbolizing OBDSTAR's worldwide technical support network, emphasizing accessibility and assistance for users.
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