Introduction
Welcome to your new Glosen M9024 Key Organizer Lock Box. This manual provides detailed instructions for the proper installation, operation, and maintenance of your key cabinet. Please read this manual thoroughly before use to ensure optimal performance and security.
Product Overview
The Glosen M9024 is a secure, wall-mountable key storage solution designed for organizing and protecting your keys. It features an electronic combination lock for controlled access and includes key tags for easy identification.
Key Features:
- Secure Storage: Designed to keep keys safe with an electronic combination lock mechanism.
- Key Organization: Includes 24 key tags for efficient key management.
- Combination Lock: Allows setting a unique multi-digit code for authorized access.
- Durable Construction: Made from an aluminum frame and engineered slabs for longevity.
- Wall-Mountable: Easy installation with included hardware.
- Versatile Application: Suitable for homes, offices, apartment buildings, and various commercial settings.
Components:
- Key Organizer Lock Box
- 24 Key Tags
- Mounting Screws (2)
- Wall Anchors (2)
- Security Key (for emergency access)
- Administrator Proximity Card (for emergency access)


Setup and Installation
Unpacking
Carefully remove all components from the packaging. Verify that all listed components are present.
Battery Installation
The lock box requires two AAA batteries (not included) for operation. Locate the battery compartment, typically on the inside of the door or behind the keypad. Insert the batteries, ensuring correct polarity. It is recommended to use high-quality alkaline batteries.
Wall Mounting
The key cabinet is designed for wall mounting. Choose a suitable location that is secure and easily accessible to authorized users.
- Hold the key box against the wall at the desired height and mark the positions for the mounting holes.
- Drill pilot holes at the marked locations. For drywall, insert the provided wall anchors. For wood studs, drill pilot holes appropriate for the screws.
- Align the key box with the drilled holes and secure it to the wall using the provided screws.
- Ensure the box is firmly attached and stable before use.

Operating Instructions
The Glosen M9024 offers multiple ways to access your keys: combination code, administrator proximity card, and a security key.
Setting the Combination Code
Your key box comes with a default code or requires initial programming. Refer to the specific instructions provided with your unit for the exact procedure to set your personal combination, which can be up to 15 digits long. It is recommended to choose a strong, memorable code and record it in a secure location separate from the key box.
Opening the Key Box
Using the Combination Code:
- Enter your programmed combination code on the keypad.
- Press the 'C' or '#' key (or equivalent confirmation key) to confirm the entry.
- The lock will disengage, allowing you to open the door.
Using the Administrator Proximity Card:
- Hold the administrator proximity card near the card reader area on the lock box.
- The lock will disengage, allowing you to open the door.
Using the Security Key:
- Insert the security key into the emergency keyhole, usually located near the combination dial.
- Turn the key to unlock the mechanism.
- Open the door.
Closing the Key Box
Close the door firmly. The lock will automatically engage or require you to press a button (e.g., 'C' or '#') to secure it. Always ensure the box is properly locked after use.

Maintenance
Battery Replacement
When the batteries are low, the lock box may emit a warning tone or fail to operate correctly. Replace the two AAA batteries promptly to ensure continuous functionality. If the batteries die completely, you may need to use a 9V battery for temporary power to open the lock and replace the internal batteries. Refer to the lock box's internal instructions for the exact procedure for 9V emergency power, if applicable to your model.
Cleaning
Wipe the exterior of the key box with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the finish or electronic components.
Troubleshooting
Lock Not Opening with Code
- Incorrect Code: Double-check that you are entering the correct combination. Ensure no digits are skipped or entered out of order.
- Low Batteries: Replace the AAA batteries. If the batteries are completely dead, use the emergency security key or the 9V battery override method (if applicable) to open the box and replace the internal batteries.
- Keypad Malfunction: If the keypad is unresponsive, try replacing the batteries. If the issue persists, contact customer support.
Door Not Closing Properly
- Obstruction: Check for any objects or keys obstructing the door's closing path.
- Misalignment: Ensure the key box is securely mounted and not warped or misaligned.
Lost Combination/Key/Card
- Combination: If you forget your combination, you will need to use the security key or administrator proximity card to open the box. Once open, you can reset the combination following the programming instructions.
- Security Key/Proximity Card: Keep your spare key and administrator card in a safe, separate location. If lost, contact Glosen customer support for assistance.
Specifications
| Attribute | Detail |
|---|---|
| Brand | Glosen |
| Model Number | M9024 |
| Color | Black |
| Product Dimensions (Overall) | 8.46"W x 2.55"D x 13"H |
| Mounting Type | Wall Mount |
| Lock Type | Electronic Combination Lock |
| Number of Key Slots | 24 |
| Frame Material | Aluminum |
| Top Material Type | Aluminum, Engineered Wood |
| Power Source | 2 x AAA Batteries (not included) |
| Item Weight | 1 Pound |

Safety Information
- Always keep the combination code confidential and do not share it with unauthorized individuals.
- Do not force the lock mechanism or door, as this can cause damage to the unit.
- Ensure the key box is securely mounted to the wall to prevent it from falling and causing injury or damage.
- Keep the key box out of reach of children and pets to prevent unintended access or tampering.
- Always follow the manufacturer's instructions for use and maintenance to ensure the longevity and security of the product.
Warranty and Support
For warranty information or technical support, please contact Glosen customer service through their official website or the retailer where the product was purchased. Please have your model number (M9024) and purchase details ready when contacting support.