Introduction
This manual provides detailed instructions for the SUNITEC BH890 Bluetooth Headset. It covers setup, operation, maintenance, and troubleshooting to ensure you get the most out of your device. The BH890 is designed for clear communication with its noise-cancelling microphone and offers versatile connectivity options for various work environments.
What's in the Box
- BH890 Noise Cancelling Headphones x 1
- Charging base x 1
- USB-A Dongle x 1
- Typing C Charging Cable x 1
Product Overview
Familiarize yourself with the components and controls of your SUNITEC BH890 headset.
Headset Components

Image: The SUNITEC BH890 headset, USB dongle, and a smartphone displaying Bluetooth connection options. This illustrates the two primary connection modes: USB Dongle and Bluetooth.
Microphone and Earpiece Design

Image: Close-up details of the headset highlighting its ergonomic features: a 330° rotatable microphone boom, soft ear cushions for comfort, and an adjustable headband for a secure fit.
Setup
1. Charging the Headset
Before first use, fully charge the headset. The BH890 offers two charging methods:
- USB-C Cable Charging: Connect the provided USB-C cable to the headset and a computer or power supply.
- Charging Cradle Charging: Place the headset on the charging cradle.
A full charge takes approximately 2 hours and provides up to 16 hours of battery life.

Image: The SUNITEC BH890 headset demonstrating both USB-C cable charging and charging via its dedicated cradle, connected to a laptop and wall adapter respectively.
2. Connecting the Headset
The BH890 supports multiple connection methods:
- Bluetooth Connection:
- Ensure the headset is powered on.
- Activate Bluetooth on your device (smartphone, tablet, computer).
- Search for "BH890" in the list of available Bluetooth devices and select it to pair.
- The headset will announce "connected" upon successful pairing.
- USB Dongle Connection:
- Plug the provided USB-A dongle into an available USB port on your computer.
- Power on the headset. It will automatically attempt to connect to the dongle.
- The headset will announce "connected" once the connection is established. This method provides a stable, low-latency audio connection.

Image: An illustration demonstrating the three ways to connect the BH890 headset: via Bluetooth to a mobile phone, via the USB dongle to a laptop, or directly via USB cable.
Operating Instructions
Power On/Off
To power on the headset, press and hold the Multi-Function (MF) button for approximately 3 seconds until you hear a power-on prompt. To power off, press and hold the MF button again until you hear a power-off prompt.
Call Management
- Answer/End Call: Press the MF button once.
- Reject Call: Press and hold the MF button for 2 seconds.
- Volume Control: Use the volume up (+) and volume down (-) buttons on the earcup.
Microphone Mute Function
The BH890 features an intelligent mute function:
- To Mute: Rotate the microphone boom upwards to a 90-degree angle. The headset will announce "mute on".
- To Unmute: Rotate the microphone boom downwards to its original position. The headset will announce "mute off".
This mute function is compatible with mobile phone calls and popular UC platforms like Zoom, Skype, and Microsoft Teams.

Image: A user demonstrating the intelligent mute feature by raising the microphone boom arm upwards.
Features
AI Noise Cancellation
The SUNITEC BH890 incorporates a Qualcomm ENC V8.0 chipset (QCC3020) with dual AI environmental noise cancellation microphones. This technology effectively blocks out up to 98% of background noise, ensuring your voice is clear during calls, even in noisy environments.

Image: A woman using the BH890 headset while working from home, with children playing in the background, demonstrating the effectiveness of AI environmental noise cancellation.
All-Day Comfort
Designed for extended use, the headset features soft ear pads and a retractable headband for a comfortable and adjustable fit. The 330° rotatable boom microphone allows for precise positioning to capture your voice clearly.
Wide Compatibility
The BH890 is compatible with various devices and communication platforms, including laptops, computers, and call center equipment. It seamlessly integrates with applications such as Zoom, Microsoft Teams, Skype, Facetime, Google Meet, and GoToMeeting.

Image: The SUNITEC BH890 headset displayed alongside logos of popular communication platforms, indicating its wide compatibility.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the headset and charging base. Avoid using abrasive cleaners or solvents.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the headset frequently. Charge it regularly, even if not in constant use.
Troubleshooting
| Problem | Solution |
|---|---|
| Headset does not power on. | Ensure the headset is fully charged. Press and hold the MF button for 3 seconds. |
| Cannot connect via Bluetooth. | Ensure Bluetooth is enabled on your device and the headset is in pairing mode. Forget previous pairings on your device and try again. Ensure the headset is within range. |
| Microphone not working or unclear. | Check if the microphone is muted (boom arm up). Ensure the headset is selected as the input device in your computer's sound settings or communication software. Adjust microphone position. |
| Audio quality is poor. | Ensure the headset is within range of your device or USB dongle. Check for interference from other wireless devices. Ensure the headset is selected as the output device. |
| Headset takes long to connect after being on the charging base. | This is expected behavior as the headset powers off when docked. Press and hold the power button for approximately 3 seconds to power on and reconnect. |
Specifications
- Model Name: BH890
- Noise Control: Adaptive Noise Cancellation (Qualcomm ENC V8.0 chipset QCC3020)
- Material: Plastic
- Charging Time: 2 Hours
- Battery Life: 16 Hours
- Earpiece Shape: Over Ear
- Hardware Interface: Bluetooth
- Item Weight: 0.39 Kilograms (13.7 ounces)
- Product Dimensions: 5.71 x 2.36 x 7.28 inches
- Batteries: 1 Lithium Polymer battery (included)
- Special Feature: Advanced Qualcomm QCC aptX tech, Dual Mics, Charging base, Mute on PC, Bluetooth Low Energy (BLE), Type C charging port
Warranty and Support
SUNITEC offers a 365-day free return policy for any product issues. For technical support or inquiries, please contact SUNITEC customer service. We aim to provide quick responses within 24 hours.
For further assistance, please visit the official SUNITEC store or contact your retailer.
Product Video
Watch the official product video for a visual guide on the SUNITEC BH890 Bluetooth Headset's features and usage.
Video: An official video showcasing the SUNITEC BH890 Bluetooth headset, its features, and how to use it, including the charging base.