1. Product Overview
The awatrue Wireless Headset is designed for professional use, offering dual connectivity (2.4GHz USB dongle and Bluetooth 5.3) for seamless switching between computer and mobile devices. It features an AI noise-cancelling microphone for clear communication and provides up to 30 hours of talk time with a convenient charging base. The headset is built for all-day comfort with soft, breathable earmuffs and an adjustable headband.
Image 1.1: The awatrue Wireless Headset shown with its charging base and USB dongle, highlighting its compact design and included accessories.
2. What's in the Box
- awatrue Wireless Headset
- USB Dongle (2.4GHz)
- Charging Base
- USB Type-C Charging Cable
- User Manual
3. Setup
3.1 Initial Charging
Before first use, fully charge the headset. You can charge it using the included charging base or directly via the USB Type-C cable.
Image 3.1: The headset can be charged conveniently on its dedicated base or directly using the USB Type-C cable for flexibility.
- Charging via Base: Place the headset onto the charging base, ensuring the contacts align. The indicator light on the base will show charging status.
- Charging via Cable: Connect the USB Type-C cable to the headset's charging port and to a power source (e.g., computer USB port, wall adapter).
- A full charge takes approximately 2.5 hours and provides up to 30 hours of talk time.
3.2 Connecting to Devices (Dual Connection)
The headset supports simultaneous connection to two devices, such as a computer and a smartphone, allowing for seamless switching.
Image 3.2: Demonstrates the headset's dual connection capability, allowing a user to be connected to both a laptop and a smartphone simultaneously.
- 2.4GHz USB Dongle Connection (for PC):
- Plug the USB dongle into an available USB port on your computer.
- Turn on the headset. It will automatically pair with the dongle.
- Ensure the headset is selected as the audio input/output device in your computer's sound settings.
- Bluetooth Connection (for Mobile Devices/PC):
- With the headset powered on, press and hold the Bluetooth pairing button until the indicator light flashes, indicating pairing mode.
- On your mobile device or computer, go to Bluetooth settings and select "awatrue EH11-P" from the list of available devices.
- Once connected, the indicator light will stop flashing.
4. Operating Instructions
4.1 Basic Controls
The headset features intuitive controls on the earcup for easy management of calls and audio.
- Power On/Off: Press and hold the power button for 3 seconds.
- Volume Up/Down: Use the '+' and '-' buttons.
- Answer/End Call: Press the multi-function button once.
- Play/Pause Music: Press the multi-function button once.
- Voice Assistant: Press and hold the multi-function button for 2 seconds.
4.2 AI Noise Cancellation Microphone
The integrated AI noise-cancelling microphone effectively reduces background noise, ensuring your voice is clear during calls and meetings.
Image 4.1: Visual representation of the AI Noise Cancellation technology, demonstrating how it isolates your voice from ambient sounds for crystal clear communication.
4.3 Microphone Mute Control
You can quickly mute the microphone by positioning the mic boom.
Image 4.2: A diagram illustrating the microphone boom's movement for muting and unmuting. Raising the boom mutes the microphone, while lowering it activates it. This feature is active during calls.
- To mute the microphone, rotate the mic boom upwards to the upright position.
- To unmute the microphone, rotate the mic boom downwards towards your mouth.
- Note: This mute feature is only available during an active call.
5. Maintenance
- Cleaning: Use a soft, dry cloth to clean the headset and charging base. Avoid using harsh chemicals or abrasive materials.
- Storage: When not in use, store the headset in a cool, dry place, away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the headset frequently. Charge it regularly, even if not in constant use.
6. Troubleshooting
| Issue | Possible Cause | Solution |
|---|---|---|
| Headset constantly turns on/off when in charging base. | Improper seating on charging base or software glitch. | Ensure headset is properly seated. If issue persists, remove from charging base when not in use or try a soft reset (power cycle). |
| Audio cuts out or sounds distant. | Interference from other Bluetooth devices, out of range, or physical damage. | Ensure no other Bluetooth devices are interfering. Stay within the 49ft/15m range. Check for physical damage to the headset. |
| Microphone not working. | Microphone muted, incorrect audio settings, or software conflict. | Ensure mic boom is lowered. Check computer/device audio input settings. Restart the application or device. |
| Short battery life. | Not fully charged, aging battery, or high volume usage. | Ensure full charge (2.5 hours). Reduce volume if possible. Battery performance may degrade over time. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | EH11 |
| Item Model Number | EH11-P |
| Connectivity Technology | Wireless (Bluetooth 5.0, 2.4GHz USB Dongle) |
| Noise Control | AI Noise Cancellation (Microphone) |
| Battery Life | Up to 30 Hours (Talk Time) |
| Charging Time | Approx. 2.5 Hours |
| Bluetooth Range | Up to 49 Feet (15 meters) |
| Material | Plastic |
| Ear Placement | On Ear |
| Item Weight | 1.23 pounds |
| Manufacturer | awatrue |
8. Official Product Video
Video 8.1: An official product video from awatrue, showcasing the headset's immersive sound quality, dual connection capabilities, comfortable design, long battery life, AI noise cancellation, and wide compatibility with various communication platforms.
9. Warranty and Support
This awatrue product comes with a standard manufacturer's warranty. Please refer to the product packaging or the official awatrue website for specific warranty terms and conditions.
For technical support, troubleshooting assistance, or warranty claims, please contact awatrue customer service through their official channels. Contact information can typically be found on the product packaging or their brand store on Amazon.
Visit the awatrue Store for more information and support resources.
