1. Product Overview
The Generic M11 is a 4G Push-to-Talk (PTT) walkie talkie designed for global communication with unlimited range, leveraging 4G network technology. It features a robust design, clear audio, and a built-in flashlight, suitable for various professional and outdoor environments.
Figure 1: Generic M11 Walkie Talkie Components. This image displays the front and top view of the walkie talkie, highlighting key components such as the antenna, screen, PTT button, power button, speaker, flashlight, indicator light, earphone port, and Type-C charging port.
Package Contents:
- Walkie Talkie Unit
- User Manual
- Charger
- Battery Pack / Back Clip
- Charging Cable (Type-C)
- SIM Card (2 pieces, if included in package)
Figure 2: Included Accessories. This image illustrates the two walkie talkie units, two SIM cards, and the standard accessories provided in the package, including the charger, charging cable, and back clip.
2. Setup and Installation
2.1. SIM Card Installation
- Ensure the walkie talkie is powered off.
- Locate the SIM card slot, typically under the battery cover or on the side of the device.
- Insert a valid 4G SIM card into the designated slot. Ensure correct orientation as indicated on the device.
- Close the SIM card slot cover securely.
Note: A valid SIM card is required for the 4G PTT functionality and unlimited range communication.
2.2. Battery Installation and Charging
- If the battery is not pre-installed, open the battery compartment cover on the back of the device.
- Insert the 2500mAh battery pack, ensuring the contacts align correctly.
- Replace the battery compartment cover.
- Connect the Type-C charging cable to the charging port on the walkie talkie and plug the charger into a power outlet.
- The indicator light will show charging status. Charge the device fully before first use.
The device supports fast charging via its Type-C port. A full charge provides approximately 7 days of standby time.
2.3. Attaching the Back Clip and Antenna
- Attach the back clip to the designated slot on the rear of the walkie talkie for convenient carrying.
- Screw the antenna clockwise onto the antenna connector at the top of the device until it is finger-tight. Do not overtighten.
3. Operating Instructions
3.1. Power On/Off
- To Power On: Press and hold the Power button (refer to Figure 1) until the screen illuminates.
- To Power Off: Press and hold the Power button until the device shuts down.
3.2. Basic Communication (PTT)
- Ensure the device is powered on and connected to the 4G network (indicated on the screen).
- Select the desired contact or group using the Menu/OK button and navigation controls.
- To transmit, press and hold the PTT (Push-to-Talk) button on the side of the device. Speak clearly into the microphone.
- Release the PTT button to listen for a response.
Figure 3: Single and Group Call Functionality. This image illustrates the device's capability for both individual and group communications over the network.
The M11 supports both single calls and group calls, providing flexible communication options.
3.3. Using the Flashlight
- To turn on the flashlight, locate the flashlight button (refer to Figure 1) and press it.
- Press the button again to turn off the flashlight.
Figure 4: Powerful LED Flashlight. This image demonstrates the integrated LED flashlight, providing illumination in low-light conditions.
3.4. Audio Quality and Noise Reduction
The M11 is equipped with a bright three-dimensional anti-vibration diaphragm for noise reduction, ensuring clear and loud sound quality even in noisy environments.
Figure 5: Clear Sound Technology. This diagram highlights the internal design features that contribute to the device's clear audio output and noise reduction capabilities.
4. Maintenance and Care
4.1. Battery Care
- To prolong battery life, avoid fully discharging the battery frequently.
- Charge the battery using only the provided charger and Type-C cable.
- Store the device in a cool, dry place when not in use for extended periods.
4.2. Cleaning
- Wipe the device with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Ensure all ports are dry before charging.
4.3. Environmental Considerations
- The M11 walkie talkie is not water resistant. Avoid exposure to water or high humidity.
- The device is designed with zinc alloy material for durability, offering earthquake resistance, anti-drop protection, and dustproof properties.
5. Troubleshooting
5.1. Device Not Powering On
- Ensure the battery is properly installed and fully charged.
- Verify the charging cable and adapter are functioning correctly.
- Try pressing and holding the Power button for a longer duration (5-10 seconds).
5.2. No Network Connectivity / Cannot Communicate
- Check if the SIM card is correctly inserted and activated.
- Ensure you are in an area with 4G network coverage.
- Restart the device to re-establish network connection.
- Verify that your subscription for airtime is active.
5.3. Poor Audio Quality
- Ensure the microphone and speaker are not obstructed.
- Check the volume settings.
- Move to an area with better network signal strength.
5.4. Flashlight Not Working
- Ensure the device has sufficient battery charge.
- Press the flashlight button firmly.
6. Specifications
| Feature | Detail |
|---|---|
| Model Number | M11 |
| Item Weight | 7 ounces (approx. 198 grams) |
| Product Dimensions (L x W x H) | 3.07 x 2.2 x 1.29 inches (approx. 78 x 56 x 33 mm) |
| Battery Capacity | 2500mAh |
| Standby Time | Up to 7 days |
| Charging Port | Type-C |
| Frequency Range | 2.4 GHz (for 4G connectivity) |
| Talking Range Maximum | 5000 miles (network dependent) |
| Number of Channels | 200 |
| Special Features | Long Range, Noise Reduction, Rechargeable, Shockproof, Built-in Flashlight, 4G PTT |
| Water Resistance Level | Not Water Resistant |
| Material | Zinc Alloy (for durability) |
| FCC ID | 2BK6D-K300S |
7. Warranty Information
This Generic M11 Global PTT Walkie Talkie comes with a One Year Warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or exposure to water.
Please retain your proof of purchase for warranty claims.
8. Customer Support
If you encounter any issues or have questions regarding your Generic M11 Global PTT Walkie Talkie that are not addressed in this manual, please contact our customer support team.
Refer to the contact information provided with your purchase or on the product packaging for assistance.
We are committed to resolving your troubles and ensuring your satisfaction.





