Hisense 65E6N Series 4K Ultra HD Smart LED Google TV

1. Product Overview

The Hisense 65E6N Series 4K Ultra HD Smart LED Google TV offers a premium viewing experience with its 65-inch display, 4K resolution, and smart features powered by Google TV. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your television.

Figure 1: Hisense E6N Series 4K UHD Smart TV with highlighted features.

2. What's in the Box

Carefully unpack your new Hisense TV and ensure all items listed below are present. If any items are missing or damaged, please contact your retailer.

• 1 x Hisense 65E6N TV Unit
• 1 x Remote Control
• 2 x Table Stands
• 1 x User Manual (this document)
• 2 x Batteries (for remote control)
• 1 x Warranty Card

Figure 2: Contents of the TV packaging and TV dimensions.

3. Setup

3.1 Physical Setup

Before proceeding, ensure the TV is placed on a stable surface or securely mounted.

Table Stand Installation:

1. Carefully place the TV screen-down on a soft, clean surface to prevent damage.
2. Attach the two table stands to the designated slots at the bottom of the TV.
3. Secure the stands using the provided screws. Ensure they are firmly attached.

Wall Mount Installation:

For wall mounting, use a VESA-compatible bracket (400x300 mm standard). Professional installation is recommended.

• Remove any pre-installed screws from the back of the TV if they interfere with the wall mount.
• Attach the wall mount bracket to the TV using appropriate screws, ensuring it is securely fastened.
• Mount the TV to the wall according to the wall mount manufacturer's instructions.

Figure 3: Side view of the TV with table stands.

3.2 Initial Power On

1. Connect the power cord to the TV and then to a power outlet.
2. Press the power button on the TV or the remote control to turn on the TV.
3. Follow the on-screen instructions for initial setup, including language selection, network connection, and Google TV account setup.

4. Operating Instructions

4.1 Remote Control

The included remote control allows for easy navigation and control of your TV's features. It supports voice control and provides one-touch access to popular streaming applications.

Figure 4: Hisense Voice Remote Control.

4.2 Smart TV Features (Google TV)

Your Hisense TV runs on Google TV, providing a personalized entertainment experience with access to a vast library of content and applications.

• Google Assistant: Use voice commands to search for content, control smart home devices, and get information. Press the dedicated Google Assistant button on your remote and speak into the microphone.
• Supported Apps: Access pre-installed apps like Netflix, YouTube, Prime Video, Hotstar, SonyLiv, Hungama, JioCinema, Zee5, and Eros Now. More apps can be downloaded from the Google Play Store.
• Screen Mirroring: Share content from your mobile devices to the TV using DLNA, Chromecast built-in, Miracast, or Apple AirPlay.
• Sleep Timer & On/Off Timer: Configure timers for automatic TV shutdown or power-on.

Figure 5: Google TV Interface.

Figure 6: Voice Control functionality.

Figure 7: Screen Mirroring options.

4.3 Display Settings

Optimize your viewing experience by adjusting the display settings.

• Picture Modes: Select from Dynamic, Standard, Sports, PC/Game, Energy Saving, Cinema, or FILMMAKER MODE to suit your content.
• 4K AI Upscaler: This feature enhances lower-resolution content to near 4K quality.
• HDR 10, HLG, Dolby Vision: The TV supports multiple HDR formats for enhanced contrast and color.
• Precision Colour: Experience a wider range of vibrant and accurate colors.
• Smooth Motion with MEMC: Reduces motion blur in fast-paced scenes for smoother viewing.
• Game Mode Plus (VRR, ALLM, eARC): Provides ultra-smooth gaming with variable refresh rate and low input lag.

Figure 8: 4K AI Upscaler in action.

Figure 9: Game Mode PLUS features.

4.4 Sound Settings

Enhance your audio experience with the TV's sound capabilities.

• 24W Speakers Output: Delivers clear and powerful audio.
• DTS Virtual X & Dolby Digital: Provides immersive surround sound experiences.
• Audio Equalizer: Customize sound frequencies to your preference.
• Sound Modes: Choose from Standard, Theatre, Sports, Music, Speech, or Late Night for optimized audio.

Figure 10: DTS Virtual: X immersive audio.

4.5 Connectivity

Connect various external devices to your Hisense TV.

• HDMI Ports: 3 HDMI ports (HDMI 3 supports eARC) for connecting set-top boxes, gaming consoles, and other HDMI devices.
• USB Ports: 2 USB 2.0 ports for connecting hard drives and other USB devices.
• Wireless Connectivity: Built-in Dual Band Wi-Fi for internet access and Bluetooth 5.3 for connecting wireless headphones or speakers.
• Other Ports: 1 RJ45 connector for wired internet, 1 earphone Jack, 1 Optical digital audio output (SPDIF), and 1 RF-Radio frequency input.

Figure 11: TV Connectivity Ports.

Figure 12: Bluetooth Audio connectivity.

5. Specifications

6. Troubleshooting

If you encounter issues with your TV, refer to the following common solutions before contacting support.

• No Power:
  • Check if the power cord is securely connected to the TV and the power outlet.
  • Ensure the power outlet is functioning by plugging in another device.
  • Try pressing the power button on the TV itself, not just the remote.
• No Picture/Sound:
  • Verify that the correct input source is selected (e.g., HDMI 1, AV).
  • Check all cable connections (HDMI, antenna, etc.) for looseness or damage.
  • If using an external device, ensure it is powered on and functioning correctly.
• Remote Control Not Working:
  • Replace the batteries in the remote control.
  • Ensure there are no obstructions between the remote and the TV's IR sensor.
  • For Bluetooth remotes, ensure it is properly paired with the TV.
• Poor Picture Quality:
  • Adjust picture settings (brightness, contrast, sharpness, color) in the TV menu.
  • Check the resolution of the input source. For 4K content, ensure the source device is outputting 4K.
  • If using an antenna, adjust its position or check the signal strength.
• No Internet Connection:
  • Check your Wi-Fi router and modem to ensure they are working.
  • Reconnect the TV to the Wi-Fi network in the settings menu.
  • If using a wired connection, ensure the Ethernet cable is securely connected.

7. Maintenance

Proper maintenance ensures the longevity and optimal performance of your Hisense TV.

• Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, slightly dampen the cloth with water or a specialized screen cleaner. Avoid harsh chemicals or abrasive materials.
• Cleaning the Frame: Use a soft, dry cloth to clean the TV frame and other surfaces.
• Ventilation: Ensure adequate ventilation around the TV. Do not block the ventilation openings on the back or sides of the TV.
• Power Off When Not in Use: For extended periods of inactivity, unplug the TV from the power outlet.
• Avoid Direct Sunlight: Do not expose the TV to direct sunlight or excessive heat.

8. Warranty and Support

Your Hisense 65E6N Series 4K Ultra HD Smart LED Google TV comes with a standard warranty to protect against manufacturing defects.

• TV Unit Warranty: 1-year warranty from the date of purchase.
• Remote Control Warranty: 1-year warranty from the date of purchase.

For warranty claims, please retain your purchase invoice. You can process warranty claims using the Amazon e-invoice.

For technical support or service requests, please refer to the contact information provided on your warranty card or visit the official Hisense support website.

9. Product Videos

Watch these official product videos for a visual guide to your Hisense TV's features and capabilities.