ZTE U50 Portable 5G WiFi Hotspot

1. Introduction

Thank you for choosing the ZTE U50 Portable 5G WiFi Hotspot. This device provides high-speed 5G connectivity, allowing you to create a personal Wi-Fi network for up to 32 devices, including laptops, tablets, smartphones, and gaming consoles. With its powerful Qualcomm Snapdragon X55 processor and AX1800 WiFi 6, the ZTE U50 delivers download speeds up to 2.63 Gbps, ensuring a fast and stable internet experience wherever you go. Its compact and lightweight design, coupled with a 4500 mAh battery, makes it an ideal companion for travel, remote work, or home use.

2. Safety Information

• Do not expose the device to extreme temperatures, direct sunlight, or high humidity.
• Avoid dropping or subjecting the device to strong impacts.
• Use only ZTE-approved chargers and accessories.
• Keep the device away from medical devices, as it may interfere with their operation.
• Do not attempt to disassemble or modify the device.
• Dispose of the device and battery responsibly according to local regulations.

3. Package Contents

Please check the package for the following items:

• 1x ZTE U50 Portable 5G WiFi Hotspot (White)
• 1x USB Charging Cable
• 1x Quick Start Guide

4. Product Overview

Familiarize yourself with the ZTE U50's physical features and indicators.

Figure 4.1: Front and back view of the ZTE U50 Portable 5G WiFi Hotspot, showcasing its compact white design.

Figure 4.2: Various angles of the ZTE U50, including top, front, side, and bottom views, highlighting button placement and ports.

The device features an intuitive OLED screen to display signal strength, battery life, and connection status. It also includes a micro USB port for convenient charging.

5. Setup

Follow these steps for initial setup of your ZTE U50:

1. Insert SIM Card: Locate the SIM card slot. Gently insert a Nano SIM card into the slot until it clicks into place. Ensure the SIM card's metal contacts face downwards. It is recommended to disable the PIN code of your SIM card before inserting it into the device.
2. Install Battery: Open the battery compartment cover on the back of the device. Insert the included Lithium-polymer battery, ensuring the contacts align correctly. Close the cover securely.
3. Power On: Press and hold the Power button (usually located on the side or top) for a few seconds until the screen lights up.
4. Initial Connection: Once powered on, the device will broadcast a Wi-Fi network. The default Wi-Fi name (SSID) and password (Wi-Fi Key) are typically printed on a sticker inside the battery compartment or on the device itself. Connect your computer, smartphone, or tablet to this Wi-Fi network.
5. Access Management Interface: For advanced settings and management, you can use the ZTE Link app (available on iOS and Android) or access the web interface by opening a web browser and navigating to http://192.168.0.1. The default login credentials are usually 'admin' for both username and password.

6. Operating

Using your ZTE U50 for daily connectivity:

• Connecting Devices: Up to 32 Wi-Fi enabled devices can connect simultaneously. Simply search for the hotspot's Wi-Fi name on your device and enter the password.
• Monitoring Status: The OLED screen provides real-time information on signal strength, battery level, and connected devices.
• Managing Settings: Use the ZTE Link app or the web interface to change Wi-Fi name/password, view data usage, manage connected devices, and configure network settings like APN.
• Battery Life: The 4500 mAh battery provides up to 8 hours of continuous operation. For extended use, connect the device to a power bank or charger.

Figure 6.1: The ZTE U50 providing high-speed 5G connectivity for a laptop user, demonstrating its capability for productive work.

Figure 6.2: The lightweight and portable ZTE U50 being used on a train, making it a perfect travel companion for staying connected on the go.

Figure 6.3: The ZTE U50 supporting up to 32 Wi-Fi enabled devices simultaneously, suitable for home or professional environments.

7. Maintenance

• Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or aerosols.
• Storage: When not in use for extended periods, store the device in a cool, dry place.
• Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the device regularly.

8. Troubleshooting

If you encounter issues with your ZTE U50, refer to the following common problems and solutions:

• No Internet Connection:
  • Ensure your SIM card is properly inserted and activated with a data plan.
  • Check the signal strength indicator on the device's screen. If the signal is weak or absent, try moving to an area with better network coverage.
  • APN Settings: Sometimes, manual APN configuration is required, especially with certain carriers or unlocked SIMs.
  1. Access the device's web interface (http://192.168.0.1) or use the ZTE Link app.
  2. Navigate to "Network settings" > "APN Settings".
  3. Add a new profile with the following typical settings (adjust based on your carrier):
     Profile: Your Carrier Name (e.g., free)
     APN: Your Carrier's APN (e.g., free)
     PDP type: IPv4v6
     Authentication mode: None
  4. Save the settings and select the newly created profile.
  • Cannot Connect to Wi-Fi:
    • Verify you are entering the correct Wi-Fi password.
    • Restart both the ZTE U50 and the device you are trying to connect.
    • Ensure the hotspot is not in power-saving mode that might disable Wi-Fi.
  • Slow Connection Speed:
    • Check the signal strength. A weak signal will result in slower speeds.
    • Reduce the number of connected devices.
    • Ensure no background applications are consuming excessive bandwidth on connected devices.
    • Try restarting the device.
  • Battery Drains Quickly:
    • High network usage (e.g., streaming, large downloads) will consume more battery.
    • Ensure the device is fully charged before use.
    • Close unnecessary applications on connected devices.

9. Specifications

10. Warranty and Support

Information regarding warranty coverage and availability of spare parts for the ZTE U50 is not provided in the product details. For support, please refer to the official ZTE website or contact your retailer.