VANGREE USB C Video Output Hub User Manual

Introduction

Thank you for choosing the VANGREE USB C Video Output Hub. This versatile 9-in-1 hub is designed to expand the connectivity of your USB-C enabled devices, providing high-speed data transfer, 4K video output, and power delivery. This manual will guide you through the setup, operation, and troubleshooting of your new hub to ensure optimal performance.

The VANGREE USB C Video Output Hub, showcasing its compact design and multiple ports.

Key Features

• 9-IN-1 Connectivity: Expands one Type-C port to include 2 USB-C 3.2 10Gbps ports, 2 USB-A 3.2 10Gbps ports, 1 USB-C DisplayPort (4K@60Hz & 10Gbps data transfer), 100W Power Delivery port, 4K@60Hz HDMI port, and SD/TF card readers.
• High-Speed Data Transfer: Synchronize data efficiently through 3 USB-C and 2 USB-A 3.2 ports with 10Gbps bandwidth.
• Dual Monitor Support: Equipped with a 4K@60Hz USB-C DisplayPort and a 4K@60Hz HDMI port for extended dual monitors.
• 100W Pass-Through Charging: Supports up to 85W pass-through charging for your laptop while using the hub, with 15W reserved for other interface operations.
• Wide Compatibility: Compatible with a broad range of devices including portable monitors, USB-C monitors, Thunderbolt monitors, iMac, iPad Pro, XPS, Surface, Galaxy S22, Samsung DEX, and more.
• Durable Design: Features an aluminum alloy casing for efficient heat dissipation and enhanced durability.

Overview of the 9-in-1 port expansion capabilities of the hub.

Setup Guide

1. Connect to Host Device: Plug the integrated USB-C cable of the VANGREE hub into a fully functional USB-C port (supporting data, display, and power delivery) on your laptop, tablet, or smartphone. This port is often labeled with a Thunderbolt symbol or a 'D' for DisplayPort Alt Mode.
2. Power Connection (Optional but Recommended): For stable operation, especially when connecting multiple devices or external displays, connect a 100W (or higher) USB-C Power Delivery charger (not included) to the PD input port on the hub. This ensures sufficient power for all connected peripherals and charges your host device.
3. Connect Peripherals:
   • USB Devices: Connect your USB-A and USB-C peripherals (e.g., external hard drives, keyboards, mice, flash drives) to the respective 10Gbps data ports.
   • HDMI Display: Connect an HDMI cable from your monitor to the HDMI port on the hub for 4K@60Hz video output.
   • USB-C Display: Connect a USB-C to USB-C cable from your compatible monitor to the dedicated USB-C DisplayPort on the hub for 4K@60Hz video and 10Gbps data transfer.
   • SD/TF Cards: Insert your SD or TF (microSD) memory cards into the corresponding slots for data access.
4. Driver Installation: The VANGREE hub is generally plug-and-play and does not require specific drivers for most operating systems (Windows, macOS, ChromeOS, Android, iPadOS). If you encounter any issues, ensure your device's USB-C drivers are up to date.

Important: Verify your laptop's USB-C port supports video output (Thunderbolt, Full Function USB-C, or Data+Video Output).

Operating Instructions

Data Transfer

The hub features 3 USB-C and 2 USB-A 3.2 ports, all supporting up to 10Gbps data transfer speeds. Simply connect your compatible storage devices, flash drives, or other peripherals to these ports. Files will transfer quickly, ideal for large media files or backups.

Experience rapid data transfer speeds of up to 10Gbps with the USB 3.2 ports.

Video Output

The hub supports dual 4K@60Hz displays via its HDMI port and dedicated USB-C DisplayPort. Ensure your host device's USB-C port supports DisplayPort Alt Mode or Thunderbolt for video output.

• HDMI Port: Connect an HDMI-enabled monitor or TV. This port supports 4K resolution at 60Hz, providing smooth video playback and animations.
• USB-C DisplayPort: This specific USB-C port supports 4K@60Hz display output and 10Gbps data transfer. It is ideal for connecting portable USB-C monitors or Thunderbolt displays.

Connecting an external monitor using the 4K@60Hz USB-C DisplayPort.

Dual Monitor Configuration

The hub allows for extended dual monitor setups. The behavior differs slightly between Windows and macOS:

• Windows Systems: Support Multi-Stream Transport (MST), allowing for extended displays where each monitor can show different content.
• macOS Systems: Support Single-Stream Transport (SST). Due to macOS limitations, it cannot extend to two different screens. Both external monitors will mirror the content of your primary display or mirror each other.

Visual representation of dual display capabilities on Windows and macOS.

Power Delivery (PD)

The 100W PD port allows you to charge your host laptop while simultaneously using the hub's other functions. Connect your laptop's original power adapter (or another 100W USB-C PD charger) to the hub's PD input port. The hub will pass through up to 85W to your laptop, with 15W reserved for the hub's operation and connected devices.

Note: This device does not support bidirectional charging. It does not charge USB-C output devices like monitors. Pass-through charging requires a charger (not included).

Powering your laptop through the hub's 100W Power Delivery port.

SD/TF Card Reader

The integrated SD and TF (microSD) card slots allow for quick and easy transfer of photos and videos from your cameras, drones, or other devices. Simply insert the card into the correct slot. The hub supports simultaneous reading of both SD and TF cards.

Utilizing the built-in SD/TF card reader for convenient data access.

Compatibility

The VANGREE USB C Video Output Hub is designed for wide compatibility with various devices and operating systems. Video output functionality specifically applies to laptops with fully functional USB-C ports, Thunderbolt 3/4, and USB4 ports.

Compatible Devices (Partial List):

• Laptops: MacBook Pro (2017-2022), MacBook Air/Mac mini (2018-2020), iMac (2020)/iMac Pro (2017-2019), iPad Pro (2018-Newest), Dell Inspiron 7400/XPS 13-9305/Inspiron 13 5330, Lenovo Yoga 13sITL 2021/ThinkPad T14 Gen1/Legion Y9000X(2020/IAH7), HP EliteBook 835 G9, Microsoft Surface Pro 7/Surface Laptop Studio/Redmi Book Pro 14 2022, ASUS C423N.
• Smartphones: Samsung Galaxy S8 or later, Galaxy Note 8 or later, iPhone 15 Series.
• Other Devices: Portable Monitors, USB-C Monitors, Thunderbolt Monitors, iMac, Apple Studio Display, Apple Pro Display XDR, GoPro, Cameras, AR smart glasses, Kindle, Fire Tablet.

Compatible Operating Systems:

• Windows
• macOS
• ChromeOS
• Android
• iPadOS

A visual guide to the wide range of devices compatible with the VANGREE USB C Hub.

Maintenance and Care

To ensure the longevity and optimal performance of your VANGREE USB C Video Output Hub, please follow these maintenance guidelines:

• Cleaning: Use a soft, dry, lint-free cloth to clean the hub. Avoid using liquid cleaners, aerosols, or harsh chemicals.
• Storage: Store the hub in a cool, dry place away from direct sunlight and extreme temperatures.
• Handling: Avoid dropping the hub or subjecting it to strong impacts. Do not bend or pull the integrated cable excessively.
• Heat Dissipation: The aluminum alloy casing is designed for rapid heat dissipation. Ensure the hub is placed in a well-ventilated area during use to prevent overheating.
• Port Protection: When not in use, consider using dust caps for the ports to prevent dust and debris accumulation.

The hub's aluminum alloy construction aids in efficient heat dissipation.

Troubleshooting

If you encounter issues with your VANGREE USB C Video Output Hub, please refer to the following common solutions:

• No Video Output / Screen Casting Issues:
  • Ensure your laptop's USB-C port supports video output (DisplayPort Alt Mode or Thunderbolt). Not all USB-C ports have this capability.
  • Verify that the monitor supports USB-C Alt Mode if using the USB-C DisplayPort.
  • Try connecting the hub to a different USB-C port on your host device.
  • Test with a different HDMI or USB-C video cable.
  • For older monitors, especially those using HDMI to DVI cables, compatibility might be limited. Newer monitors are generally more compatible.
• Slow PD Charging:
  • Check if you are using a charger with sufficient wattage (100W recommended).
  • Some laptop brands (e.g., Dell/Lenovo) may prompt for low-speed charging if not using their original power supply. This is a limitation of the laptop's settings.
  • Ensure the power adapter is connected to the hub's PD input port for proper functionality.
• Wireless Mouse/Keyboard Interference:
  • USB 3.0 (and higher) can cause radio frequency interference in the 2.4GHz ISM frequency band, which might affect wireless devices.
  • To mitigate this, use a wireless mouse/keyboard with a USB 2.0 interface, or connect them to a USB 2.0 port if available on your host device, or use a wired connection.
• Devices Not Recognized:
  • Disconnect and reconnect the hub.
  • Ensure the host device's drivers are up to date.
  • Try connecting the device directly to your host computer to confirm it functions independently.
• Hub Overheating:
  • It is normal for the hub to become warm during heavy use, especially with power delivery and multiple connected devices. The aluminum casing is designed to dissipate heat.
  • Ensure adequate ventilation around the hub. Avoid placing it on soft surfaces that can block airflow.

Important tips and suggestions for resolving common operational issues.

Specifications

Warranty and Support

VANGREE is committed to providing high-quality products and excellent customer service. For any questions, technical support, or warranty inquiries, please contact VANGREE customer service. We are always here to help.

Please refer to the official VANGREE website or your purchase platform for the most up-to-date warranty information and contact details.

VANGREE's commitment to customer support.