CHAMBERLAIN myQ Smart Indoor Security Camera MYQ-C13AXXW User Manual

1. Introduction

The CHAMBERLAIN myQ Smart Indoor Security Camera MYQ-C13AXXW provides comprehensive indoor monitoring. This device offers 1080p HD video, night vision capabilities, motion detection, Wi-Fi connectivity, and two-way audio communication. It is designed to provide real-time notifications and peace of mind regarding your home's security.

Key features include:

• Crystal-Clear Clarity: 1080p full HD video for detailed viewing, even at night.
• Wide-Angle Vision: A 130° wide-angle camera captures a broad area.
• Motion Detection: Real-time notifications for detected movement.
• Customized Communication: Configure notification preferences directly from your smartphone.
• 2-Way Audio: Enables direct communication with individuals in the camera's vicinity.

Image 1.1: The CHAMBERLAIN myQ Smart Indoor Security Camera.

2. What's in the Box

Verify that all components are present before proceeding with installation:

• myQ Smart Indoor Camera
• Power Adapter and Cable

3. Setup

Follow these steps to set up your myQ Smart Indoor Security Camera:

1. Download the myQ App: Download the latest version of the myQ app from the Apple App Store or Google Play Store on your smartphone.
2. Create an Account: Open the myQ app and create a new account or log in to your existing account.
3. Add Device: In the myQ app, tap the '+' icon to add a new device. Select 'Camera' from the list of device types.
4. Power On Camera: Connect the provided power adapter and cable to the camera and plug it into a standard electrical outlet. The camera's indicator light will begin to flash, indicating it is ready for pairing.
5. Follow In-App Instructions: The myQ app will guide you through connecting the camera to your home's Wi-Fi network using Bluetooth for initial pairing. Ensure your smartphone's Bluetooth is enabled.
6. Placement: Position the camera on a flat surface such as a tabletop or shelf. The camera is designed for indoor use and offers a 130-degree wide-angle view.

Image 3.1: The myQ app guides you through the setup process in minutes.

4. Operating the Camera

4.1 Live View and Recording

Access the myQ app to view a live feed from your camera at any time. The camera records in 1080p HD resolution. Recorded events are stored and accessible through the app, often requiring a subscription for extended video history.

Image 4.1: High-definition camera view on a smartphone.

4.2 Motion Detection and Notifications

The camera is equipped with motion detection. When motion is detected, you will receive real-time notifications on your smartphone. You can customize the sensitivity and areas of detection within the myQ app to reduce unwanted alerts.

Image 4.2: Notifications for detected activity, such as an animal, displayed on a smartphone.

4.3 Two-Way Audio

Utilize the two-way audio feature to speak through the camera and hear audio from its location. This is useful for communicating with family members or pets when you are away.

Image 4.3: Two-way audio functionality allows communication through the camera.

4.4 Night Vision

The camera automatically switches to night vision mode in low-light conditions, providing clear video monitoring around the clock.

Image 4.4: Night vision provides clear video in low-light environments.

5. Maintenance

To ensure optimal performance and longevity of your myQ Smart Indoor Security Camera, follow these maintenance guidelines:

• Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners, which can damage the device.
• Software Updates: Regularly check the myQ app for available firmware updates. Keeping your camera's software up-to-date ensures you have the latest features and security enhancements.
• Power Supply: Use only the original power adapter and cable provided with the camera. Ensure the power connection is secure.
• Environmental Conditions: The camera is designed for indoor use. Avoid exposing it to extreme temperatures, high humidity, or direct water contact.

6. Troubleshooting

If you encounter issues with your myQ Smart Indoor Security Camera, refer to the following common solutions:

• Camera Not Connecting to Wi-Fi:
  • Ensure your Wi-Fi network is 2.4 GHz, as the camera may not support 5 GHz networks.
  • Verify that the camera is within range of your Wi-Fi router.
  • Restart your Wi-Fi router and the camera.
  • Confirm that your Wi-Fi password is entered correctly in the myQ app.
• No Notifications Received:
  • Check the notification settings within the myQ app to ensure they are enabled for motion detection.
  • Verify that your smartphone's notification settings allow alerts from the myQ app.
  • Ensure the camera is powered on and connected to Wi-Fi.
• Poor Video Quality:
  • Check your internet connection speed. A stable and fast connection is required for optimal 1080p HD streaming.
  • Clean the camera lens with a soft, dry cloth.
  • Ensure there are no obstructions blocking the camera's view.
• Two-Way Audio Not Working:
  • Check the microphone and speaker settings within the myQ app.
  • Ensure your smartphone's volume is turned up.
  • Verify that the camera's microphone and speaker are not obstructed.
• App Freezes or Crashes:
  • Close and reopen the myQ app.
  • Ensure your myQ app is updated to the latest version.
  • Restart your smartphone.

7. Specifications

8. Warranty and Support

8.1 Warranty Information

For detailed warranty information regarding your CHAMBERLAIN myQ Smart Indoor Security Camera, please refer to the official CHAMBERLAIN website or the warranty documentation included with your purchase. Warranty terms and conditions may vary.

8.2 Customer Support

If you require further assistance, technical support, or have questions not covered in this manual, please contact CHAMBERLAIN customer support through the myQ app or visit the official CHAMBERLAIN support website.