Midea MSH20Q3AWW
Midea Quartz Heater MSH20Q3AWW User Manual
Model: MSH20Q3AWW | Brand: Midea
1. Introduction
This manual provides important information for the safe operation, installation, maintenance, and troubleshooting of your Midea Quartz Heater, model MSH20Q3AWW. Please read this manual thoroughly before using the appliance and retain it for future reference.
The Midea Quartz Heater is designed to provide supplemental heat for indoor spaces. It features three quartz heating tubes, multiple heat settings, and safety features such as tip-over protection and an adjustable thermostat.
2. Important Safety Information
WARNING: To reduce the risk of fire, electric shock, or injury, read and understand all instructions before using this heater.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater, and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner.
- Do not use outdoors.
- To disconnect heater, turn controls to OFF, then remove plug from outlet.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored.
- This heater is intended for use as a supplemental heat source.
- This product may expose you to chemicals including Lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.p65warnings.ca.gov.
3. Product Overview
The Midea Quartz Heater (MSH20Q3AWW) is a radiant electric space heater designed for indoor use. It features a compact design and provides efficient heating through three quartz tubes.

Figure 1: Front view of the Midea Quartz Heater MSH20Q3AWW. The image shows the white casing with a honeycomb-patterned metal grille covering three glowing quartz heating elements. A small red indicator light is visible at the bottom center.
Key Features:
- 3 Heat Settings: 500W, 1000W, 1500W for customizable warmth.
- Adjustable Thermostat: Allows precise temperature control.
- Tip-Over Protection: Automatically shuts off the heater if it is accidentally knocked over.
- Overheat Protection: Built-in sensor prevents the unit from overheating.
- Cool-Touch Handle: Integrated handle for safe and easy portability.
- Radiant Heating: Utilizes quartz tubes for quick and efficient heat distribution.
4. Setup and Installation
- Unpacking: Carefully remove the heater from its packaging. Retain packaging materials for storage or if return is necessary.
- Placement: Place the heater on a firm, level surface. Ensure it is at least 3 feet (0.9 meters) away from walls, furniture, curtains, and other combustible materials. Do not place the heater on soft surfaces like rugs or carpets that could block the air intake/exhaust.
- Power Connection: Ensure the heater is turned off before plugging it into a 120V, 60Hz electrical outlet. Do not use extension cords or power strips. The outlet should be dedicated and not overloaded with other appliances.
- Initial Use: When first operated, the heater may emit a slight, harmless odor. This is normal and will dissipate quickly as the heating elements burn off manufacturing residues.
5. Operating Instructions
The Midea Quartz Heater features two control knobs located at the top of the unit for easy operation.
- Power On/Heat Setting:
- Locate the control knob for heat settings.
- Turn the knob to select your desired heat output:
- OFF: Heater is off.
- LOW (500W): Activates one quartz tube for minimal heat.
- MEDIUM (1000W): Activates two quartz tubes for moderate heat.
- HIGH (1500W): Activates all three quartz tubes for maximum heat.
- Adjusting Thermostat:
- Locate the thermostat control knob.
- Turn the knob clockwise to increase the desired temperature setting.
- Turn the knob counter-clockwise to decrease the desired temperature setting.
- The heater will cycle on and off to maintain the set temperature.
- Safety Features:
- Tip-Over Protection: If the heater is accidentally tipped over, the safety switch will automatically turn off the unit. Place the heater upright on a stable surface to resume operation.
- Overheat Protection: If the heater reaches an unsafe temperature, the built-in sensor will automatically shut it off. Unplug the heater, allow it to cool for 10-15 minutes, and check for any obstructions before plugging it back in and resuming use.
6. Maintenance and Cleaning
Always unplug the heater and allow it to cool completely before performing any maintenance or cleaning.
- Cleaning the Exterior: Use a soft, damp cloth to wipe the exterior surfaces of the heater. Do not use abrasive cleaners, waxes, or polishes as these may damage the finish.
- Cleaning the Grille: Use a vacuum cleaner with a brush attachment to remove dust and lint from the grille openings.
- Storage: When not in use, store the heater in a cool, dry place. It is recommended to store it in its original packaging to protect it from dust and damage.
- No User-Serviceable Parts: Do not attempt to open or repair the heater yourself. This will void the warranty and could lead to electric shock or fire.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. |
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| Heater produces insufficient heat. |
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| Heater emits an unusual odor. |
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8. Specifications
| Model Number | MSH20Q3AWW |
| Brand | Midea |
| Type | Quartz Radiant Heater |
| Heat Settings | 3 (500W / 1000W / 1500W) |
| Voltage | 120V |
| Frequency | 60Hz |
| Control Type | Mechanical Knobs |
| Safety Features | Tip-Over Protection, Overheat Protection |
| Dimensions (W x D x H) | 8.25" x 12" x 22" (Product) / 8.27" x 13.78" x 24.49" (Package) |
| Net Weight | 6.26 lbs |
| Color | White |
| UPC | 840296505021 |
9. Warranty and Support
This Midea Quartz Heater (MSH20Q3AWW) comes with a 1-Year Limited Warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
For warranty claims, technical support, or service inquiries, please contact Midea customer service. Please have your model number (MSH20Q3AWW) and proof of purchase available when contacting support.
Do not attempt to repair the unit yourself. Unauthorized repairs will void the warranty.
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