1. Introduction
Welcome to the user manual for your new Motorola Moto G24 Power smartphone. This guide provides essential information to help you set up, operate, maintain, and troubleshoot your device. The Moto G24 Power is designed for extended use with its 6000 mAh battery and features a 50MP camera system, a 6.56-inch 90Hz IPS LCD display, and runs on Android 14.

Figure 1: Front view of the Motorola Moto G24 Power smartphone, showing the display.
2. Setup
2.1 Unboxing and Initial Inspection
Upon opening the package, ensure all components are present and undamaged. Your Moto G24 Power package typically includes:
- Motorola Moto G24 Power Smartphone
- Charger (may vary by region)
- USB-C Cable
- Phone Case
- Quick Start Guide (if included)
2.2 Inserting SIM Cards
The Moto G24 Power supports Dual SIM functionality.
- Locate the SIM tray on the side of the device.
- Insert the SIM ejector tool into the small hole next to the tray and push gently until the tray pops out.
- Place your Nano-SIM cards into the designated slots on the tray. Ensure the gold contacts face downwards.
- Carefully reinsert the SIM tray into the phone.

Figure 2: Side view of the device, indicating the location of the SIM tray and physical buttons.
2.3 Charging the Battery
Before first use, it is recommended to fully charge your device.
- Connect the USB-C cable to the phone's charging port and the other end to the power adapter.
- Plug the power adapter into a wall outlet.
- The phone supports TurboPower 30 charging for faster charging times.
2.4 Powering On/Off
- To power on: Press and hold the Power button until the Motorola logo appears.
- To power off: Press and hold the Power button, then select "Power off" from the options on the screen.
3. Operating Your Device
3.1 Basic Navigation
The Moto G24 Power features a responsive touchscreen for all interactions.
- Tap: Select an item or open an app.
- Swipe: Scroll through screens or lists.
- Pinch: Zoom in or out on photos and web pages.
- Long Press: Access contextual menus or move icons.
3.2 Camera Features
Capture high-quality photos and videos with the 50MP camera system.

Figure 3: Rear view of the device, highlighting the 50MP camera module.
- 50MP Main Camera: Utilizes Quad Pixel technology to enhance low-light sensitivity by combining four pixels into one, resulting in sharper, brighter images.
- Macro Vision: Allows for close-up photography, capturing intricate details.
- 8MP Front Camera: For high-resolution selfies and video calls.
- Night Photography: Features automatic lighting improvements for clear photos in low-light conditions.

Figure 4: Angled rear view of the device, showcasing the camera module and overall design.
3.3 Performance and Software
- Operating System: Runs on Android 14, providing the latest features and security updates.
- Processor: Powered by an octa-core processor for smooth multitasking and app performance.
- RAM Boost: This technology converts a portion of storage into virtual RAM to enhance multitasking capabilities.
4. Maintenance
4.1 Device Care
- Water-Repellent Design: The device features a water-repellent design, offering protection against accidental splashes and light rain. It is not waterproof; avoid submerging the device in water.
- Cleaning: Use a soft, lint-free cloth to clean the screen and body. Avoid abrasive materials or harsh chemicals.
- Temperature: Operate the device within recommended temperature ranges to prevent damage.
4.2 Battery Optimization
To maximize the 6000 mAh battery life:
- Adjust screen brightness.
- Close unused applications running in the background.
- Disable Wi-Fi, Bluetooth, and GPS when not in use.
- Enable battery saver mode when needed.
4.3 Software Updates
Regularly check for and install software updates to ensure your device has the latest features, security patches, and performance improvements. You can usually find this option in your phone's Settings menu under "System" or "About phone."
5. Troubleshooting
5.1 Common Issues and Solutions
- Device not turning on: Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on again.
- Apps crashing or freezing: Close and restart the app. If the issue persists, clear the app's cache or reinstall it.
- Poor network connectivity: Check your SIM card insertion. Ensure you are within network coverage. Restart the device.
- Carrier Compatibility: This is an international model. Before purchasing or using, verify compatibility with your specific mobile carrier by providing them with the device's IMEI number. Some carriers may not fully support international models, potentially leading to issues with calls, texts, or data.
5.2 Factory Reset
If you encounter persistent software issues, a factory reset may resolve them. Warning: A factory reset will erase all data on your phone. Back up important data before proceeding.
- Go to Settings > System > Reset options.
- Select Erase all data (factory reset).
- Confirm your choice and follow the on-screen prompts.
6. Specifications
| Feature | Detail |
|---|---|
| Model Name | Moto G24 Power |
| Model Number | XT2343 |
| Operating System | Android 14 |
| CPU Model | MediaTek Helio |
| CPU Speed | 2 GHz |
| RAM | 8 GB |
| Internal Storage | 256 GB |
| Screen Size | 6.56 Inches |
| Display Type | IPS LCD |
| Resolution | 720 x 1612 |
| Refresh Rate | 90 Hz |
| Main Camera | 50 MP (Quad Pixel) |
| Front Camera | 8 MP |
| Battery Capacity | 6000 mAh |
| Charging | TurboPower 30 |
| Connectivity | Cellular, USB-C, GPS, Wireless |
| Audio Jack | USB-C |
| Dimensions | 6.44 x 2.93 x 0.31 inches |
| Weight | 14.8 ounces |
| Color | Glacier Blue |
| Water Resistance | Water-repellent design (not waterproof) |
7. Warranty and Support
For detailed warranty information, please refer to the warranty card included with your product or visit the official Motorola support website.
For technical support, software updates, and additional resources, please visit the Motorola support page: www.motorola.com/support.





