OLUMAT B28 Smart Door Lock with WiFi Gateway Instruction Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your OLUMAT B28 Smart Door Lock with WiFi Gateway. Please read this manual thoroughly before installation and use to ensure proper function and safety. Keep this manual for future reference.

2. Safety Information

• Do not attempt to disassemble or repair the lock yourself. Contact customer support for assistance.
• Ensure all components are securely fastened during installation.
• Do not expose the lock to excessive moisture or direct water spray.
• Use only specified AA batteries. Do not mix old and new batteries or different types of batteries.
• Keep physical keys in a safe location outside the property.

3. Package Contents

Verify that all items are present in your package:

• Front Panel Assembly
• Back Panel Assembly
• Latch Bolt
• Mounting Plate
• Strike Plate
• Key Fobs (2)
• Physical Keys (2)
• Installation Screws
• Allen Wrench
• User Manual
• WiFi Gateway

4. Specifications

5. Installation Guide

The OLUMAT B28 Smart Door Lock is designed for easy installation, typically requiring only a Philips screwdriver. No additional drilling or wiring is needed for most standard American front doors. The door handle is reversible for both left and right-handed doors.

Important Installation Notes:

• It is strongly recommended to install this lock while the door is open or ajar.
• Do not close your door until the batteries are inserted and the lock is fully tested.
• If you have an existing deadbolt lock, install the smart lock above it. Move the deadbolt lock to the bottom position to avoid installation issues.

Door Compatibility:

This lock fits doors with a thickness of 1.30" – 1.97" (33mm-50mm) and a bore hole diameter of 2.13" (54mm). The bore hole backset should be 2.36" (60mm) or 2.76" (70mm). It is not compatible with storm doors due to the lock handle size.

Installation Steps:

1. Prepare the Door: Ensure your door meets the compatibility requirements. Remove any existing lock hardware.
2. Install the Latch Bolt: Slide the latch bolt into the door edge. Secure it with the provided screws. Adjust the bolt length to 2.36" or 2.76" to center the spindle hole with the door bore hole. Ensure the spindle hole is squarely aligned with the ground.
3. Install the Front Panel: Slide the lock spindle and wire connector from the front panel through the latch bolt and door bore hole. Ensure the front panel is facing outside.
4. Install the Mounting Plate: Thread the wire connector through the mounting plate. Secure the mounting plate to the door using the appropriate screws.
5. Connect the Back Panel: Connect the wire connector from the front panel to the wire connector port on the back panel. Ensure the cable line is under the studs to prevent pinching.
6. Secure the Back Panel: Attach the back panel to the mounting plate, ensuring the spindle aligns correctly. Secure the back panel with screws.
7. Install Batteries: Unscrew the battery box cover on the back panel. Insert 4 AA batteries, observing polarity. Replace the battery box cover and secure it with the screw.
8. Attach Handles: Loosen the handle screws on both the front and back panels. Slip the outside handle onto the knob in either direction to fit your door. Secure the handle screw. Repeat for the inside handle.

Installation Video:

Video: Detailed installation guide for the OLUMAT B28 Smart Door Lock. This video demonstrates each step of the physical installation process, including preparing the door, installing the latch bolt, mounting the panels, connecting wires, inserting batteries, and attaching the handles.

6. Operating Instructions

The OLUMAT B28 Smart Door Lock offers multiple ways to unlock and provides enhanced security features.

Unlocking Methods:

• Fingerprint: Place your registered fingerprint on the sensor.
• Passcode: Enter your programmed passcode on the keypad.
• Key Fob: Tap the key fob against the lock's sensor.
• Smartphone App: Use the dedicated OLUMAT app to unlock remotely.
• Physical Key: Use the provided physical key as a backup.

App Control and WiFi Gateway:

Pairing your smart lock with the OLUMAT WiFi Gateway enables remote control and monitoring via the OLUMAT Home App. This allows you to:

• Lock/unlock your door anytime, anywhere.
• Remotely set up and manage door codes (permanent, timed, one-time, custom, recurring).
• View real-time access logs.
• Integrate with voice assistants like Amazon Alexa and Google Assistant (requires WiFi Gateway).

Auto-Lock Feature:

The auto-lock feature can be configured via the app to automatically lock the door after a set period once it has closed. This provides added peace of mind.

Security Features:

• Anti-Peeping: Enter random digits before or after your actual passcode to prevent others from guessing your code.
• Anti-Cracking: The lock will temporarily disable after multiple incorrect entries, deterring unauthorized access attempts.

7. Maintenance

Regular maintenance ensures the longevity and optimal performance of your smart door lock.

• Cleaning: Wipe the lock's exterior with a soft, dry cloth. Avoid abrasive cleaners or solvents that could damage the finish or electronic components.
• Battery Replacement: Replace all four AA batteries when the low battery indicator appears or when the lock's performance degrades. Always use new, high-quality alkaline AA batteries.
• Lubrication: Periodically lubricate the latch bolt mechanism with a silicone-based lubricant to ensure smooth operation.
• Firmware Updates: Check the OLUMAT Home App for available firmware updates to ensure your lock has the latest features and security enhancements.

8. Troubleshooting

If you encounter issues with your OLUMAT B28 Smart Door Lock, refer to the following common troubleshooting steps:

• Lock Not Responding: Check battery levels. Replace batteries if low. Ensure the wire connector is securely plugged in.
• Fingerprint Reader Issues: Ensure your finger is clean and dry. Try re-registering your fingerprint.
• Keypad Not Working: Verify the passcode is correct. Check for any physical obstructions on the keypad.
• App Connectivity Problems: Ensure your WiFi Gateway is powered on and connected to your home network. Check your smartphone's internet connection. Restart the app and the lock.
• Auto-Lock Malfunction: Verify auto-lock settings in the app. Ensure the door sensor (if applicable) is correctly installed and aligned.
• Handle Loose: Re-tighten the set screws on the handles using the provided Allen wrench.
• Lock Mechanism Sticking: Apply a silicone-based lubricant to the latch bolt. Ensure the door frame and strike plate are properly aligned.

If the problem persists after attempting these steps, please contact OLUMAT customer support for further assistance.

9. Warranty and Support

OLUMAT is committed to providing quality products and customer satisfaction.

• Money-Back Guarantee: Enjoy a 30-day money-back guarantee from the date of purchase.
• Product Warranty: Your OLUMAT B28 Smart Door Lock is covered by a 1-year product warranty from the date of purchase.
• Customer Support: Lifetime customer support is available for all OLUMAT products. For technical assistance, troubleshooting, or warranty claims, please contact our support team.

Contact information for customer support can be found on the official OLUMAT website or within the OLUMAT Home App.