ASUS XG27AQDMG

ASUS ROG Strix XG27AQDMG OLED Gaming Monitor

User Instruction Manual

Introduction

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your ASUS ROG Strix XG27AQDMG 27-inch 1440P OLED Gaming Monitor. This monitor features a glossy WOLED panel, 240 Hz refresh rate, 0.03 ms gray-to-gray (GTG) response time, and advanced cooling solutions to enhance your gaming and viewing experience.

ASUS ROG Strix XG27AQDMG OLED Gaming Monitor
The ASUS ROG Strix XG27AQDMG 27-inch OLED Gaming Monitor, showcasing its sleek design and vibrant display.

Setup

1. Unboxing and Package Contents

Carefully remove all components from the packaging. Verify that all items listed below are present:

Contents of the ASUS ROG Strix XG27AQDMG monitor box
Illustration of the items included in the ASUS ROG Strix XG27AQDMG monitor package.

2. Physical Assembly

  1. Attach the stand base to the stand neck, securing it with the provided screw.
  2. Carefully attach the assembled stand to the back of the monitor until it clicks into place.
  3. Alternatively, use the VESA Mount Kit to attach the monitor to a compatible wall mount or monitor arm.

3. Connecting the Monitor

Connect the monitor to your computer or other devices using the appropriate cables. The monitor supports DisplayPort 1.4 and HDMI 2.0 inputs, along with USB 3.0 ports for peripherals.

Rear view of ASUS ROG Strix XG27AQDMG monitor showing input ports
The rear panel of the monitor, highlighting the DisplayPort, HDMI, and USB connectivity options.

4. Initial Power On

Press the power button located on the monitor to turn it on. The monitor will automatically detect the active input source. If no signal is detected, ensure all cables are securely connected and your computer is powered on.

Operating the Monitor

1. Key Features and Technologies

2. On-Screen Display (OSD) Navigation

The monitor's settings can be accessed and adjusted via the OSD menu. Use the joystick and buttons located on the back or bottom of the monitor to navigate the menu.

3. Adjusting Display Settings

Within the OSD, you can customize various display settings:

Maintenance

Proper maintenance ensures the longevity and optimal performance of your ASUS ROG Strix XG27AQDMG monitor.

1. ASUS OLED Care Functions

The monitor includes several ASUS OLED Care features designed to prevent burn-in and maintain image quality. These functions can be managed through the OSD menu or the ASUS DisplayWidget Center software.

Screenshot of ASUS DisplayWidget Center OLED Setup menu
The ASUS DisplayWidget Center interface, showing the OLED Setup options for burn-in prevention and image quality maintenance.

2. Cleaning the Monitor

To clean the monitor, follow these guidelines:

Troubleshooting

If you encounter issues with your monitor, refer to the following common troubleshooting steps:

ProblemPossible Solution
No image on screen
  • Ensure the power cord is securely connected and the monitor is powered on.
  • Verify the video cable (DisplayPort/HDMI) is properly connected to both the monitor and the computer.
  • Check if the correct input source is selected in the OSD menu.
  • Ensure the computer is powered on and not in sleep mode.
Image is blurry or distorted
  • Adjust the resolution and refresh rate settings on your computer to match the monitor's native resolution (2560x1440) and desired refresh rate (up to 240Hz).
  • Check the video cable for damage or loose connections.
  • Perform a pixel cleaning cycle if image retention is observed.
Screen flickering
  • Enable ROG OLED Anti-flicker technology in the OSD menu.
  • Ensure your graphics card drivers are up to date.
  • If using G-SYNC, ensure it is properly configured in your NVIDIA control panel.
Potential burn-in/image retention
  • Utilize ASUS OLED Care functions (Screen Saver, Pixel Cleaning, Screen Move, Adjust Logo Brightness).
  • Avoid displaying static images for extended periods.
  • Use a dark desktop background and auto-hide the taskbar in your operating system.
DisplayPort not functioning
  • Ensure your graphics card drivers are updated to the latest version.
  • Try a different DisplayPort cable.
  • Reset monitor settings to factory defaults via the OSD.

Specifications

FeatureSpecification
Screen Size26.5 Inches
Panel TypeOLED (Glossy WOLED)
Resolution2560 x 1440 (QHD)
Refresh Rate240 Hz
Response Time0.03 ms (GTG)
Aspect Ratio16:9
Connectivity2x HDMI 2.0, 1x DisplayPort 1.4, 2x USB 3.0 (downstream), 1x USB 3.0 (upstream)
G-SYNC CompatibilityYes
Item Weight14.8 pounds
Product Dimensions (LxWxH)8.62 x 23.82 x 20 inches
ColorBLACK

Warranty and Support

1. Warranty Information

The ASUS ROG Strix XG27AQDMG monitor comes with a 3-year warranty. This warranty covers manufacturing defects and ensures product reliability. Please refer to the included Warranty Card for detailed terms and conditions.

ASUS 3-Year Warranty badge and certification logos
Visual representation of the 3-year warranty and various certifications for ASUS displays.

2. Technical Support

For technical assistance, product inquiries, or warranty claims, please contact ASUS customer support through their official website or designated support channels. Ensure you have your monitor's model number (XG27AQDMG) and serial number ready when contacting support.

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