Introduction
Thank you for choosing the Baseus Bowie E20 True Wireless Earbuds. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your earbuds to ensure optimal performance and longevity. Please read this manual thoroughly before using the product.
The Baseus Bowie E20 earbuds feature advanced Bluetooth 5.3 connectivity, Environmental Noise Cancellation (ENC) for clear calls, powerful 12mm drivers for immersive sound, IPX5 water resistance, and up to 33 hours of total playtime with the charging case.
Image: A detailed diagram of the 12mm PU diaphragm driver, highlighting its components responsible for powerful bass and clear audio.
Package Contents
Ensure all items are present in the package:
- Baseus Bowie E20 True Wireless Earbuds (Left and Right)
- Charging Case
- USB-C Charging Cable
- Multiple Sizes of Eartips (S, M, L)
- User Manual
Image: Contents of the Baseus Bowie E20 package, including the charging case with earbuds, USB-C charging cable, and various eartip sizes.
Product Overview
Familiarize yourself with the components of your Baseus Bowie E20 earbuds and charging case.
Image: The Baseus Bowie E20 earbuds placed inside their open charging case, showing the charging contacts and internal layout.
- Earbuds: Left and Right earbuds with touch control areas and microphones.
- Charging Case: Houses and charges the earbuds, with a USB-C charging port and LED indicator.
- LED Indicator: Shows charging status and battery level.
- Microphones: Dual-mic setup for Environmental Noise Cancellation (ENC).
Setup
1. Initial Charge
Before first use, fully charge the earbuds and the charging case.
- Place both earbuds into the charging case.
- Connect the USB-C charging cable to the charging port on the case and a power source (e.g., USB wall adapter, computer USB port).
- The LED indicator on the case will show charging status. A full charge typically takes approximately 1.5 hours for the case and 1 hour for the earbuds.
Image: The Baseus Bowie E20 charging case connected to a USB-C cable, illustrating the charging process.
2. Pairing with a Device (Bluetooth 5.3)
The Baseus Bowie E20 uses Bluetooth 5.3 for a stable and efficient connection.
- Ensure the earbuds are charged and placed inside the charging case.
- Open the charging case lid. The earbuds will automatically enter pairing mode, and the LED indicator will flash.
- On your device (smartphone, tablet, computer), enable Bluetooth.
- Search for "Baseus Bowie E20" in the list of available Bluetooth devices and select it to connect.
- Once connected, the LED indicator on the case will turn off or show a steady light, and you will hear a confirmation tone.
Image: A visual representation of the Bluetooth 5.3 chip and connection process for the Baseus Bowie E20 earbuds, highlighting faster and more stable connectivity.
Note: The earbuds will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.
Operating Instructions
Touch Controls
The Baseus Bowie E20 earbuds feature intuitive touch controls on each earbud. The capacitive touch technology provides responsive and durable control.
| Action | Control (L or R Earbud) |
|---|---|
| Play/Pause | Double-tap |
| Next Track | Triple-tap Right earbud |
| Previous Track | Triple-tap Left earbud |
| Answer/End Call | Double-tap |
| Reject Call | Press and hold for 2 seconds |
| Activate Voice Assistant | Press and hold for 3 seconds |
| Cycle Noise Cancellation Modes (ANC/Transparency/Normal) | Press and hold for 2 seconds (L or R) |
Image: Diagram illustrating the touch control functions on the Baseus Bowie E20 earbuds, including play/pause, voice assistant, noise cancellation, and spatial audio.
Environmental Noise Cancellation (ENC)
The dual-mic ENC technology helps eliminate background noise for crystal-clear calls.
Image: Close-up internal view of the Baseus Bowie E20 earbud highlighting the dual-mic setup for Environmental Noise Cancellation (ENC).
To activate or cycle through noise cancellation modes, use the touch control as described in the table above.
Maintenance
Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner.
- Do not use harsh chemicals or abrasive materials.
- Ensure charging contacts on both earbuds and case are clean and dry to prevent charging issues.
Storage
- When not in use, always store the earbuds in their charging case to protect them and keep them charged.
- Store in a cool, dry place away from extreme temperatures and direct sunlight.
Water Resistance (IPX5)
The Baseus Bowie E20 earbuds are IPX5 water-resistant, meaning they can withstand sweat and light rain. They are not designed for submersion in water.
Image: The Baseus Bowie E20 earbuds and charging case depicted with water splashes, illustrating their IPX5 waterproof rating for resilience against sweat and raindrops.
- Do not expose to running water or submerge in liquid.
- Dry the earbuds thoroughly before placing them back in the charging case if they get wet.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds not pairing with device. | Bluetooth is off; earbuds not in pairing mode; device list cluttered. | Ensure Bluetooth is on. Open case lid to enter pairing mode. Forget "Baseus Bowie E20" from device's Bluetooth list and re-pair. |
| Only one earbud playing sound. | Earbuds not properly connected to each other or device. | Place both earbuds back in the case, close the lid, wait a few seconds, then open again. Re-pair if necessary. |
| Earbuds not charging. | Dirty charging contacts; faulty cable/power source; case battery low. | Clean charging contacts. Try a different USB-C cable and power source. Ensure charging case has sufficient battery. |
| Low volume or poor sound quality. | Incorrect eartip size; earbud placement; dirty speaker mesh; device volume too low. | Try different eartip sizes for a better seal. Adjust earbuds for proper fit. Clean speaker mesh. Increase device volume. |
| Touch controls unresponsive. | Earbuds not properly seated; temporary software glitch. | Ensure earbuds are firmly in your ears. Place earbuds back in case, close, then reopen to reset. |
Factory Reset
If you experience persistent issues, a factory reset may resolve them:
- Forget "Baseus Bowie E20" from your device's Bluetooth list.
- Place both earbuds into the charging case and ensure they are charging.
- With the lid open, press and hold the function button on the charging case (if available, otherwise refer to specific model instructions for reset) for approximately 10-15 seconds until the indicator light flashes rapidly, then turns off.
- Close the case, then open it again to re-enter pairing mode and re-pair with your device.
Note: The provided product information does not specify a physical reset button. The general reset procedure for many TWS earbuds involves placing them in the case and holding a button or tapping the earbuds. If the above doesn't work, consult the official Baseus support for the exact reset procedure for Bowie E20.
Specifications
| Feature | Detail |
|---|---|
| Model Number | A00069700223-00 |
| Bluetooth Version | 5.3 |
| Driver Size | 12mm |
| Noise Cancellation | ENC (Environmental Noise Cancellation) |
| Waterproof Rating | IPX5 |
| Total Playtime | Up to 33 hours (with charging case) |
| Earbud Playtime | Approximately 6 hours (single charge) |
| Charging Port | USB-C |
| Battery (Case) | 500 mAh / 1.85Wh |
| Input (Case) | 5V / 220mA |
| Product Dimensions | 5.4 x 5.2 x 3.1 cm |
| Product Weight | 47 g |
| Impedance | 32 Ohm |
| Country of Origin | China |
Image: Rear view of the Baseus Bowie E20 charging case showing printed specifications like battery capacity and input/output voltage.
Warranty and Support
Baseus products typically come with a limited warranty. Please refer to the warranty card included in your package or visit the official Baseus website for detailed warranty terms and conditions specific to your region.
For technical support, product inquiries, or warranty claims, please contact Baseus customer service through their official website or the retailer where you purchased the product.
Baseus Official Website: www.baseus.com
Safety Information
- Do not disassemble, repair, or modify the product.
- Keep away from extreme temperatures, humidity, and corrosive substances.
- Avoid dropping or subjecting the product to strong impacts.
- Do not use the product in environments that require your full attention (e.g., driving, cycling) to avoid accidents.
- Prolonged exposure to high volume levels may cause hearing damage.
- Dispose of the product responsibly according to local regulations for electronic waste.
