Amazon 4K43N400A

Amazon Fire TV 4-Series 4K UHD Smart TV User Manual

Model: 4K43N400A

Introduction

Welcome to the user manual for your new Amazon Fire TV 4-Series 4K UHD Smart TV. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your television. Designed for an immersive viewing experience, your Fire TV combines crisp 4K Ultra HD picture quality with the convenience of built-in Fire OS and Alexa voice control.

Amazon Fire TV 4-Series 4K UHD Smart TV

The Amazon Fire TV 4-Series 4K UHD Smart TV, showcasing its sleek design and vibrant display.

Setup Guide

1. What's in the Box

Before you begin, ensure all components are present:

2. Attaching the TV Stand

  1. Carefully place the TV screen-down on a soft, clean surface to prevent scratches.
  2. Align each stand leg with the corresponding slots on the bottom of the TV.
  3. Secure each leg with the provided screws. Ensure they are tightened firmly.

3. Connecting Devices

Your Fire TV offers multiple ports for connectivity:

Close-up view of the TV's input ports: Ethernet, HDMI, USB, IR Emitter, Headphone, Optical

Detailed view of the connectivity ports on the back of the Fire TV, including HDMI, USB, and Ethernet.

4. Initial Power-On and Network Setup

  1. Plug the power cord into the TV and then into a wall outlet.
  2. Press the power button on the remote or the TV.
  3. Follow the on-screen instructions to select your language, connect to your Wi-Fi network (or use Ethernet), and sign in with your Amazon account.
  4. The TV will guide you through channel scanning if you connected an antenna.

Operating Your Fire TV

1. Using the Alexa Voice Remote Enhanced

The included Alexa Voice Remote Enhanced allows for easy navigation and voice control. Insert the two AAA batteries into the remote.

Fire TV Alexa Voice Remote Enhanced with various streaming app logos

The Fire TV Alexa Voice Remote Enhanced, demonstrating its voice command capabilities and dedicated app buttons.

2. Voice Control with Alexa

Press and hold the Alexa button on your remote and speak your command. You can ask Alexa to:

3. Navigating Fire OS

The Fire TV home screen provides access to your favorite apps, live TV, and recommended content. Use the navigation ring on your remote to browse and select.

4. Switching Inputs

To switch between connected devices (e.g., gaming console, cable box):

  1. From the home screen, navigate to the "Inputs" section.
  2. Select the desired HDMI input (HDMI 1, HDMI 2, HDMI 3, HDMI 4/eARC).

5. Accessibility Features

Your Fire TV includes various accessibility features:

These features can be configured in the TV's settings menu under "Accessibility."

Maintenance

1. Cleaning Your TV

To clean the screen and frame:

2. Software Updates

Your Fire TV regularly receives software updates to improve performance and add new features. Ensure your TV is connected to the internet to receive these updates automatically. You can also manually check for updates in the TV's settings menu.

Troubleshooting

ProblemPossible Solution
No Power / TV won't turn on
  • Ensure the power cord is securely plugged into both the TV and a working electrical outlet.
  • Try a different outlet.
  • Check if the remote batteries are dead; replace if necessary.
No Picture / Black Screen
  • Verify the correct input source is selected (HDMI 1, 2, 3, 4).
  • Check HDMI cable connections to external devices.
  • Restart the TV by unplugging it for 30 seconds and plugging it back in.
No Sound
  • Check the TV volume and ensure it's not muted.
  • If using external audio (soundbar, receiver), ensure it's powered on and correctly connected.
  • Check audio settings on the TV and external device.
Remote not responding
  • Replace the remote batteries.
  • Ensure there are no obstructions between the remote and the TV.
  • Try re-pairing the remote by holding the Home button for 10 seconds.
Slow Performance / App Freezing
  • Restart the TV.
  • Check your internet connection speed.
  • Clear cache for problematic apps in settings.
  • Perform a factory reset as a last resort (this will erase all settings and data).

Specifications

FeatureDetail
Model Number4K43N400A
Screen Size43" (42.5" viewable)
Resolution3840 x 2160 (4K UHD)
HDR FormatHDR10, HLG
Refresh Rate60Hz
Backlight TypeDirect LED
HDMI Ports3 HDMI 2.0 + 1 HDMI 2.1 with eARC
Ethernet1 Ethernet port
USB1 USB port
Digital Optical Audio Output1 port
Audio SupportDolby Digital Plus
Operating SystemFire OS
Product Size (without stand)38.0" x 22.3" x 3.6"
Weight (without stand)15.5 lb
VESA Wall Mount Standard300 mm x 300 mm
ConnectivityWifi or Ethernet

Warranty and Support

Warranty Information

Your Amazon Fire TV 4-Series 43" comes with a 1-year limited warranty and service included. An optional 4-Year Extended Warranty is available for U.S. customers, sold separately. The use of Fire TV is subject to the terms found on the Amazon website.

The Fire TV Alexa Voice Remote Enhanced has a 90-day limited warranty and service included.

Software Security Updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on Amazon websites. For more information, visit the Amazon website's section on software security updates.

Customer Support

For additional support, troubleshooting, or to explore more information about your Fire TV 4-Series, please refer to the official Amazon support resources. You can also visit the "Manage Your Content and Devices" section on Amazon for device-specific information.

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