1. Introduction
Welcome to the ACwO DwOTS Fire user manual. These innovative earbuds offer a unique dual-style design, providing both in-ear and half-in-ear options within a single charging case. Designed for versatility and high-quality audio, the DwOTS Fire earbuds feature advanced connectivity, extended battery life, and intuitive controls to enhance your listening experience.

Image: ACwO DwOTS Fire earbuds showcasing both half-in-ear and in-ear styles from a single case.
2. What's in the Box
Please verify that all items are present in your package:
- 2 x Set of Wireless Earbuds (one in-ear, one half-in-ear)
- 1 x Type-C Fast Charging Cable
- 4 x Extra Earmuffs (for in-ear style)
- 1 x Warranty Card
- 1 x Scan Me Card

Image: The ACwO DwOTS Fire earbuds and charging case.
3. Setup and Pairing
3.1 Initial Pairing
- Ensure the earbuds are charged.
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for available devices and select "ACwO Fire" or "ACwO DwOTS Fire" to connect.
- Once connected, you will hear an audio prompt, and the indicator light on the earbuds will change.
3.2 Dual Connectivity
The ACwO DwOTS Fire earbuds offer unique dual connectivity options:
- Connect Each Pair to Two Different Devices: Ideal for sharing your listening experience.
- Connect Both Pairs to a Single Device: Perfect for watching movies or listening to music together with a loved one. This feature is available only for devices with dual audio connectivity (e.g., certain Android devices).

Image: Illustration of the dual connectivity feature, showing two pairs of earbuds.
Steps for Dual Sharing (Connecting Both Pairs to a Single Device):
- Connect both 'ACwO DwOTS Fire' and 'ACwO Fire +' with your device's Bluetooth.
- Once both pairs are connected, scroll down your device's notification panel and click on 'Media Output'.
- One pair will already be selected. Select the other pair to enable dual audio.
- You can now listen on both pairs of your earbuds simultaneously.

Image: Visual guide for setting up dual sharing on a compatible device.
4. Operating Instructions
4.1 Intuitive Touch Controls
The earbuds feature intuitive touch controls for easy management of music, calls, and voice assistants. Refer to the included 'Scan Me Card' for a detailed diagram of touch functions.
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Answer/End Call: Single tap on either earbud.
- Reject Call: Long press on either earbud.
- Activate Voice Assistant: Triple tap on either earbud.
4.2 EQ Modes
Customize your audio experience with 3 preset EQ modes, offering a total of 3+3 EQ options across the two earbud styles. Switch between modes to suit your preference for deep bass, balanced sound, or enhanced treble.
- Gaming Mode: Optimized for immersive gaming audio with low latency.
- Theater Mode: Enhanced soundstage for movies and videos.
- Balanced Mode: Provides a neutral and clear audio profile for general listening.

Image: ACwO DwOTS Fire earbuds with a visual representation of available EQ modes.
4.3 Voice Assistant
Easily access your device's voice assistant by triple-tapping either earbud. Compatible with "Ok Google" and "Hey Siri" for hands-free control.
5. Charging
5.1 Earbuds and Case Charging
The ACwO DwOTS Fire earbuds provide up to 52 hours of music playtime with the charging case. The case supports both wired and wireless charging.
- Wired Charging: Connect the provided Type-C fast charging cable to the charging port on the case and a power source.
- Wireless Charging: Place the charging case on a compatible wireless charging pad (wireless charger not included). The indicator light on the case will show charging status.

Image: ACwO DwOTS Fire charging case highlighting 52 hours of playtime.

Image: 'One On, One Charging' feature for extended use.
6. Maintenance
6.1 Water and Sweat Resistance
The earbuds are IPX5 water and sweat resistant, making them suitable for workouts and outdoor activities. This rating protects against low-pressure water jets from any direction. Do not submerge the earbuds in water.

Image: ACwO DwOTS Fire earbuds demonstrating IPX5 water and sweat resistance.
6.2 Cleaning
Regularly clean your earbuds and charging case with a soft, dry, lint-free cloth. Avoid using abrasive materials or harsh chemicals. For the in-ear style, gently remove and clean the earmuffs with water and mild soap, ensuring they are completely dry before reattaching.
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | DwOTS Fire |
| Connectivity Technology | Wireless (Bluetooth V5.3) |
| Audio Driver Type | 13mm Real Drivers |
| Noise Control | AI-ENC with Quad Mics, Passive Noise Cancellation |
| Playtime | Up to 52 Hours (with charging case) |
| Latency | Up to 45ms (Ultra-low) |
| Water Resistance Level | IPX5 (Water Repellent) |
| Charging | Type-C Fast Charging, Wireless Charging Capability |
| Control Method | Touch Controls, Voice Assistant (Ok Google, Hey Siri) |
| Earpiece Shape | In-Ear, Half-in-Ear |
| Item Weight | 43 g |
| Product Dimensions | 5.6 x 5.6 x 1.8 cm |
| Material | Plastic |

Image: Summary of ACwO DwOTS Fire key features.
8. Troubleshooting
8.1 Earbuds Not Pairing
- Ensure earbuds are charged and the case lid is open.
- Turn off and on your device's Bluetooth.
- Forget the device from your Bluetooth list and try pairing again.
- Reset the earbuds (refer to the 'Scan Me Card' for specific reset instructions).
8.2 No Sound or Low Volume
- Check the volume levels on both your device and the earbuds.
- Ensure earbuds are properly seated in your ears.
- Clean any debris from the earbud speakers and charging contacts.
- Reconnect the earbuds to your device.
8.3 Charging Issues
- Ensure the charging cable is securely connected to both the case and the power source.
- If using wireless charging, ensure the case is correctly placed on a compatible wireless charging pad.
- Check for any obstructions on the charging contacts of the earbuds and inside the case.
- Try a different charging cable or power adapter.
9. Warranty and Support
The ACwO DwOTS Fire earbuds come with a standard brand warranty. Please refer to the included Warranty Card for specific terms and conditions.
Customer Support:
For any queries, technical assistance, or warranty claims, please contact ACwO customer support:
- Email: help@acwo.com
- Phone: +91 9320420001
- Manufacturer: ACWO LIFESTYLE PRIVATE LIMITED, Borivali, Mumbai, Maharashtra - 400092, India





