1. Introduction
This user manual provides essential information for the safe and efficient installation, operation, and maintenance of your new Racold Platinum NXT 50L Vertical Water Heater. Please read this manual thoroughly before using the appliance and retain it for future reference. Proper adherence to these instructions will ensure optimal performance and longevity of your water heater.
2. Safety Information
Important Safety Instructions:
- Installation must be performed by a qualified technician in accordance with all local codes and this manual.
- Do not operate the water heater if it is damaged or malfunctioning.
- Ensure the electrical supply matches the specifications on the product label.
- Never block the pressure relief valve.
- Keep flammable materials away from the water heater.
- Disconnect power before performing any maintenance or repairs.
3. Product Overview
The Racold Platinum NXT 50L Vertical Water Heater is designed for efficient hot water delivery. Key features include:
- Titanium Plus Technology: Features a specially designed titanium steel tank for enhanced durability and resistance to pressure and water impurities.
- Faster Heating: Equipped with a high-powered heating element, providing hot water approximately 33% faster than comparable medium storage products.
- Safety Plus: Incorporates three levels of safety against high temperature and pressure, including a high-tech adjustable thermostat, cut-out mechanism, and a multi-function safety valve, all compliant with international standards.
- Knob + Temperature Display: Allows for precise control and monitoring of water temperature.
- Capacity: 50 litres, suitable for home use.
- Mount Type: Vertical installation.
Product Visuals
Figure 3.1: Front view of the Racold Platinum NXT 50L Vertical Water Heater, showcasing its white and grey design with the Racold logo and 'Platinum NXT' branding.
Figure 3.2: The water heater mounted vertically in a contemporary bathroom setting, demonstrating its compact design and aesthetic integration.
Figure 3.3: Rear view of the water heater, illustrating the mounting brackets and connection points for installation.
Product Video Overview
Video 3.1: A brief overview of the Racold Platinum NXT water heater, highlighting its key features and benefits for home use.
4. Setup and Installation
The Racold Platinum NXT 50L Vertical Water Heater requires professional installation to ensure safety and proper functioning. It is strongly recommended to engage a certified technician for this process.
General Installation Guidelines (for technician reference):
- Select a suitable vertical wall mounting location that can support the full weight of the water heater when filled.
- Ensure adequate clearance around the unit for maintenance and ventilation.
- Connect the water inlet and outlet pipes securely.
- Install the multi-function safety valve as per instructions to prevent overpressure.
- Connect the electrical wiring to a dedicated circuit with proper grounding, adhering to local electrical codes.
- Fill the tank with water completely before switching on the power.
Included Components: Product unit, Warranty manual, Warranty card.
5. Operating Instructions
Once installed and filled with water, operating your Racold Platinum NXT water heater is straightforward:
- Power On: Ensure the main power supply to the water heater is switched on.
- Adjust Temperature: Use the temperature control knob located on the front of the unit to set your desired water temperature. The integrated temperature display will show the current water temperature.
- Heating Indicator: The water heater will begin heating. An indicator light (if present, refer to specific model details) will illuminate during the heating cycle and turn off once the set temperature is reached.
- Hot Water Delivery: Hot water will be available at your taps once the heating cycle is complete.
For optimal energy efficiency, set the temperature to a comfortable level and avoid excessively high settings.
6. Maintenance
Regular maintenance helps ensure the long-term performance and safety of your water heater. It is recommended to have a qualified technician perform annual checks.
- Drain and Flush: Periodically drain and flush the water heater tank to remove sediment buildup. The frequency depends on water quality in your area.
- Anode Rod Inspection: The sacrificial anode rod should be inspected and replaced as needed (typically every 1-3 years) to protect the tank from corrosion.
- Pressure Relief Valve Test: Test the temperature and pressure relief (T&P) valve annually to ensure it is operating correctly. Follow manufacturer guidelines for testing.
- Exterior Cleaning: Clean the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners.
7. Troubleshooting
If you encounter issues with your water heater, refer to the following common troubleshooting steps. For complex problems, contact customer support or a qualified technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water | Power supply off, thermostat setting too low, heating element failure. | Check power, adjust thermostat, contact service for element replacement. |
| Water not hot enough | Thermostat set too low, excessive hot water usage, sediment buildup. | Increase thermostat setting, allow recovery time, consider draining tank. |
| Leaking from unit | Loose connections, faulty T&P valve, tank corrosion. | Tighten connections, replace T&P valve, contact service for tank inspection. |
| Unusual noises | Sediment buildup in tank. | Drain and flush the tank. |
8. Specifications
| Specification | Detail |
|---|---|
| Brand | Racold |
| Model Number | 3803370 |
| Capacity | 50 litres |
| Product Dimensions | 49.6W x 52.1H Centimeters |
| Colour | White and Grey |
| Wattage | 3000 Watts |
| Voltage | 230 Volts |
| Efficiency | 5 Star Energy Efficient |
| Mounting Type | Wall (Vertical) |
| Item Weight | 21 kg 200 g |
| Power Source | Corded Electric |
9. Warranty and Support
Your Racold Platinum NXT 50L Vertical Water Heater comes with a warranty. Please refer to the included Warranty Manual and Warranty Card for detailed terms, conditions, and registration information.
For technical assistance, service requests, or to purchase genuine spare parts, please contact Racold customer support. Contact details can typically be found on the warranty card or the official Racold website.
Always ensure that any service or repair work is carried out by authorized Racold service personnel to maintain warranty validity and ensure safe operation.
