Introduction
Thank you for choosing the SUUNY Hello Watch 2 Plus Smart Watch. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new device. The Hello Watch 2 Plus features a 2.04-inch AMOLED display, 1GB ROM, wireless charging, Bluetooth connectivity for calls and music, and a range of health and fitness tracking capabilities. Please read this manual carefully to ensure optimal performance and longevity of your smartwatch.

Image: The SUUNY Hello Watch 2 Plus Smart Watch, featuring a vibrant orange strap and a clear digital watch face displaying time and battery percentage.
Setup
1. Unboxing and Initial Inspection
Upon opening the package, ensure all components are present:
- 1 x Smart Watch
- 1 x Charging Cable
- 1 x User Manual (this document)
- 1 x Original Retail Box
2. Initial Charging
Before first use, fully charge your smartwatch.
- Connect the provided original Hello charging cable to a USB power adapter (not included).
- Place the back of the smartwatch onto the wireless charging pad. Ensure the watch is properly aligned for charging to begin.
- The watch display will indicate charging status. A full charge typically takes approximately 2 hours.
Important: Only use the original Hello charger for your watch. Other charger models may not be compatible or could damage the device.
3. App Installation and Pairing
To unlock the full functionality of your smartwatch, download and install the companion application.
- Scan the QR code provided in the physical user manual (or search for "QiFit" in your device's app store) to download the latest version of the QiFit application.
- Install the QiFit app on your smartphone (compatible with Android 5.0+ and iOS 10.0+).
- Enable Bluetooth on your smartphone.
- Open the QiFit app and follow the on-screen instructions to pair your Hello Watch 2 Plus. This typically involves searching for the device and confirming the connection.
- Once paired, the watch will synchronize time and data with your phone.
Operating Instructions
Basic Navigation
- Touch Screen: Swipe up, down, left, or right to navigate through menus and notifications. Tap to select items.
- Dial Key: Rotate the dial key to scroll through lists or zoom in/out. Press the dial key to return to the home screen or confirm selections.
Key Features and Functions

Image: This composite image illustrates various convenient functionalities of the smartwatch, including Alipay payment, NFC access card usage, remote camera control via smartphone, and the ability to play and switch music.
- Bluetooth Calls: Connect your watch to your phone via Bluetooth to make and receive calls directly from your wrist. The watch supports unlimited contact connections.
- Local Music & Bluetooth Headset: Store music directly on the watch (1GB memory) and play it through a connected Bluetooth headset.
- NFC Access Control: The watch features a built-in NFC chip. While it does not support NFC payments, it can be used as an NFC access control card. To use this feature, record the watch's NFC ID with your access control system.
- Sports Modes: The watch supports multiple sports modes to track your daily exercise.

Image: This image highlights six common sports modes supported by the smartwatch, including tracking for steps, running, sit-ups, jumping jacks, biking, and walking. Visual examples of each activity are provided.

Image: This image indicates that the smartwatch offers an extensive range of 173 sport modes, accessible via an orange sport button, suitable for various activities including outdoor adventures like rock climbing.
- Compass: Utilize the built-in compass with two modes for navigation.
- Gravity Detection: The watch incorporates gravity detection for various functions.
- Message Notifications: Receive notifications from your paired smartphone, indicated by a red dot.
- Game Download: Download and play games directly on the watch.
- E-book Reading: Supports downloading and reading e-books.
- Remote Camera Control: Control your smartphone's camera remotely from the watch.
- Screen Recording: Supports off-screen recording and exporting files to your mobile phone.
Maintenance
Water Resistance (IP68)
The Hello Watch 2 Plus has an IP68 waterproof rating, meaning it can withstand splashes, rain, and brief immersion in shallow water.
- It is suitable for normal use during hand washing and rainy days.
- Do NOT use the watch for swimming or bathing.
- Avoid contact with corrosive liquids such as hand sanitizer or soap, as these can damage internal components.
Cleaning
To clean your smartwatch, gently wipe the screen and body with a soft, lint-free cloth. If necessary, slightly dampen the cloth with water. Avoid using harsh chemicals or abrasive materials.
Battery Life Optimization

Image: This image suggests an optimized algorithm for longer battery life, with an estimated 72 hours of usage, depicted by a person running in an expansive outdoor environment.
The watch is designed for extended battery life, up to 72 hours with optimized algorithms. To maximize battery life:
- Adjust screen brightness.
- Disable unnecessary notifications.
- Close background applications.
Troubleshooting
Firmware Updates
The watch firmware will be updated periodically to fix bugs and improve user experience.
- Always download the latest version of the QiFit app by scanning the QR code in the manual.
- Connect your watch to the app to update the firmware to the latest version.
- If you have an older version of QiFit installed, uninstall it and re-download using the QR code to ensure you have the latest version capable of firmware updates.
Charging Issues
Ensure you are using the original Hello charger. Other charger models are not supported and will not charge the watch.
Sensor Functionality
The watch has only 3 green light sensors. If only these 3 sensors are active, this is normal operation.
NFC Limitations
The NFC function is for access control only and does not support payment. There is no dedicated NFC software icon on the watch.
Location Functionality
The watch does not have a built-in GPS chip. Location functionality is achieved by connecting the watch to the QiFit mobile app, which then transfers location information to the watch.
Specifications
| Feature | Detail |
|---|---|
| Display Screen | 2.04 inch HD TFT Full Touch Screen |
| Resolution | 425 x 528 pixels |
| Chip | RTK8763EWE (Dual-core processor) |
| Memory (ROM) | 1 GB |
| Bluetooth Version | 5.0 |
| Compatible Systems | Android 5.0 (or above), iOS 10.0 (or above) |
| Battery Capacity | 450 mAh |
| Charging Method | Wireless Charging |
| Case Material | Titanium Alloy |
| Waterproof Rating | IP68 |
| Size | 49 mm |
| Companion App | QiFit |
| Refresh Rate | 60 Hz |
| Sensors | 3 Green Light Sensors |
Warranty and Support
Specific warranty details are not provided in the product information. For warranty claims or technical support, please refer to the purchase documentation or contact the seller/manufacturer directly.
Regular firmware updates are provided via the QiFit app to enhance performance and address potential issues. Ensure your app and watch firmware are always up to date for the best experience.
