1. Introduction
The FERMAX WI-Box 3266 is a device designed to integrate your VDS (Video Door System) call functionality with your WiFi network, enabling call diversion to mobile devices. This manual provides comprehensive instructions for the installation, operation, and maintenance of your WI-Box 3266, ensuring optimal performance and user experience.
Figure 1: Front view of the FERMAX WI-Box 3266. The device is white with the FERMAX logo at the top. At the bottom, there are two indicator lights and icons: a WiFi signal icon with a blue LED below it on the left, and a phone call icon with an arrow and a blue LED below it on the right. A small circular button is located in the center between the two indicator lights.
2. Safety Information
- Read all instructions carefully before installation and operation.
- Ensure the device is installed by qualified personnel in accordance with local electrical codes.
- Do not expose the device to moisture, extreme temperatures, or direct sunlight.
- Disconnect power before performing any maintenance or installation procedures.
- Use only FERMAX approved accessories and power supplies.
3. Package Contents
Verify that all items are present in the package:
- FERMAX WI-Box 3266 device
- Mounting screws and wall plugs
- Connection cables (specific to VDS system)
- Quick Start Guide (this manual)
4. Setup
4.1. Physical Installation
- Choose a Location: Select a dry, indoor location near your VDS system's central unit and within range of your WiFi router.
- Mount the Device: Use the provided screws and wall plugs to securely mount the WI-Box 3266 to a wall.
- Connect to VDS System: Follow the wiring diagram specific to your FERMAX VDS system to connect the WI-Box 3266. Ensure correct polarity for power and data lines. Refer to your VDS system's manual for detailed wiring instructions.
- Power On: Once all connections are secure, apply power to the VDS system. The WI-Box 3266 will power on automatically.
4.2. WiFi Configuration
- Download the App: Install the official FERMAX app on your smartphone or tablet. Search for "FERMAX" in your device's app store.
- Initial Pairing: Open the FERMAX app and follow the on-screen instructions to add a new device. The app will guide you through connecting the WI-Box 3266 to your home WiFi network.
- WiFi Indicator: During WiFi setup, the WiFi indicator light on the WI-Box 3266 will flash. Once successfully connected, it will illuminate steadily.
4.3. Call Divert Setup
- App Configuration: Within the FERMAX app, navigate to the settings for your WI-Box 3266.
- Enable Call Divert: Activate the call divert feature and configure preferences, such as which mobile devices receive diverted calls and notification settings.
- Test Functionality: Initiate a call from your VDS outdoor panel to verify that the call is successfully diverted to your configured mobile device.
5. Operating Instructions
5.1. Call Diversion
When a visitor presses the call button on your VDS outdoor panel, the WI-Box 3266 will divert the call to your configured mobile device(s) via the FERMAX app. You can then answer the call, see the visitor (if your VDS system supports video), and grant access remotely.
5.2. Indicator Lights
- WiFi Indicator (Left LED):
- Off: No power or WiFi module error.
- Flashing: WiFi configuration mode or attempting to connect.
- Solid Blue: Successfully connected to WiFi network.
- Call Indicator (Right LED):
- Off: No VDS call activity.
- Flashing: Incoming VDS call being processed for diversion.
- Solid Blue: Active VDS call or diversion in progress.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the device. Do not use liquid cleaners or abrasive materials.
- Firmware Updates: Periodically check the FERMAX app for available firmware updates for your WI-Box 3266. Keeping the firmware updated ensures optimal performance and security.
- Network Check: Ensure your WiFi network is stable and provides adequate signal strength to the WI-Box 3266 for reliable operation.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | No power supply or incorrect wiring. | Check VDS system power and WI-Box 3266 wiring connections. Ensure correct polarity. |
| WiFi indicator is flashing but not connecting. | Incorrect WiFi password, out of range, or network issue. | Verify WiFi password in the app. Move the device closer to the router. Restart your router. Re-attempt WiFi configuration via the app. |
| Calls are not diverting to mobile. | Call divert not enabled in app, app not running, or network issue. | Ensure call divert is enabled in the FERMAX app. Check your mobile device's internet connection. Verify app notifications are enabled. |
| Poor audio/video quality during diverted calls. | Weak WiFi signal or internet connection. | Improve WiFi signal strength to the WI-Box 3266. Check your home internet speed. |
8. Specifications
- Model: WI-Box 3266
- Brand: FERMAX
- Compatibility: VDS Systems (specific models may vary, refer to FERMAX documentation)
- Connectivity: WiFi (2.4 GHz)
- Power Supply: Provided by VDS system (specific voltage/current may vary)
- Date First Available: March 8, 2024
- ASIN: B0CXH3ZCR3
9. Warranty and Support
The FERMAX WI-Box 3266 is covered by a manufacturer's warranty. For detailed warranty terms and conditions, please refer to the warranty card included with your product or visit the official FERMAX website. For technical support, troubleshooting assistance, or to report issues, please contact FERMAX customer service through their official channels.
Online Resources: www.fermax.com
