Introduction
Welcome to the JLab Go Air Pop+ True Wireless Earbuds user manual. These earbuds are designed for seamless audio experience with advanced features and a compact design. This manual provides essential information for setup, operation, maintenance, and troubleshooting to ensure optimal performance.

Figure 1: JLab Go Air Pop+ True Wireless Earbuds in their charging case.
What's Included
- 1 Pair of Go Pop+ Earbuds
- Charging Case with integrated USB-C Cable
- 3 Sets of Gel Eartips (Small, Medium, Large)

Figure 2: Package contents of the JLab Go Air Pop+ Earbuds.
Setup
1. Charging the Case and Earbuds
The charging case features an integrated USB-C cable for convenient charging. Simply plug the USB-C connector into a compatible USB-A port. The earbuds charge automatically when placed inside the case.
2. Initial Pairing
- Remove both earbuds from the charging case. They will automatically power on and connect to each other.
- Open your device's Bluetooth settings.
- Select "JLab Go Air Pop+" from the list of available devices to complete the pairing process.
3. Optimizing Fit
For optimal sound quality and comfort, select the eartip size that best fits your ears. The earbuds come with three different gel eartip sizes (Small, Medium, Large). Experiment to find the most secure and comfortable fit.

Figure 3: Proper fit of the JLab Go Air Pop+ Earbuds.
Operating Instructions
1. Touch Controls
The JLab Go Air Pop+ earbuds feature intuitive touch controls. You can customize these functions using the JLab App.
2. Custom Sound (EQ3 Sound)
Personalize your listening experience by downloading the JLab App. The app allows you to control touch functions, adjust Be Aware settings, and select from EQ presets including JLab Signature, Balanced, or Bass Boost.

Figure 4: JLab App interface for sound customization.
3. Be Aware Mode
Stay aware of your surroundings by activating Be Aware Mode. This feature allows ambient noise to pass through, ensuring safe listening in environments where situational awareness is important.

Figure 5: Demonstrating Be Aware Mode for situational awareness.
4. Dual Connect
The Dual Connect feature allows you to use either earbud independently or both together. This is useful for calls or when you need to keep one ear free.

Figure 6: Dual Connect functionality for flexible use.
Maintenance
1. Cleaning
Regularly clean your earbuds and charging case to maintain optimal performance. Use a soft, dry cloth to wipe down the surfaces. For the eartips, remove them and clean with a damp cloth, ensuring they are completely dry before reattaching.
2. Storage
Always store the earbuds in their charging case when not in use to protect them and ensure they remain charged. Avoid exposing the earbuds to extreme temperatures or direct sunlight for extended periods.
3. Water Resistance
The JLab Go Air Pop+ earbuds are water resistant. This means they can withstand sweat and light splashes, making them suitable for sports and fitness activities. However, they are not designed for submersion in water.
Troubleshooting
- Earbuds not pairing: Ensure both earbuds are fully charged. Place them back in the case, close the lid, then open it again and remove them. Re-attempt pairing via your device's Bluetooth settings.
- Only one earbud working: Try resetting the earbuds by placing them in the case, forgetting the device in your phone's Bluetooth settings, and then re-pairing.
- Low volume or poor sound quality: Check the eartip fit and try different sizes. Ensure the earbuds are clean and free of debris. Adjust EQ settings via the JLab App.
- Charging issues: Verify the integrated USB-C cable is securely connected to a power source. Check for any debris in the charging port of the case.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Go Air Pop+ |
| Brand | JLab |
| Connectivity Technology | Bluetooth, Wireless |
| Bluetooth Version | 5.3 |
| Battery Life | 9+ hours per earbud, 26+ extra hours from charging case (35+ hours total) |
| Control Type | Touch, Volume Control |
| Special Features | Microphone Included, Noise Isolation, Sweatproof, Volume Control, Be Aware Mode |
| Water Resistance Level | Water Resistant |
| Item Weight | 0.011 ounces |
| UPC | 810119071866 |
Official Product Video
Watch this video for a comprehensive overview and review of the JLab Go Air Pop+ Earbuds, demonstrating key features and usage.
Video: JLAB Ear Buds Overview and Review (Duration: 4:11)
Warranty and Support
For warranty information and customer support, please visit the official JLab website or contact their customer service. Details regarding product registration, warranty claims, and technical assistance can be found there.
Manufacturer: JLab





