Segway Ninebot KickScooter Max G2

Segway Ninebot MAX Electric Kick Scooter G2 User Manual

Model: Ninebot KickScooter Max G2 | Brand: Segway

Introduction

The Segway Ninebot MAX Electric Kick Scooter G2 is designed to provide an efficient, comfortable, and safe personal transportation experience. Featuring a powerful motor, extended range, and advanced dual suspension, the MAX G2 is built for adults seeking reliable urban commuting and recreational riding. This manual provides essential information for the proper setup, operation, maintenance, and troubleshooting of your scooter.

Segway Ninebot MAX G2 Electric Kick Scooter, front-side view

Image: The Segway Ninebot MAX G2 Electric Kick Scooter, showcasing its sleek design and robust build.

Safety Information

Your safety is paramount. Always read and understand all instructions and warnings before riding. The Segway Ninebot MAX G2 meets UL-2272 standards, ensuring a certified level of safety. However, improper use can lead to serious injury.

UL-2272 certification on product packaging

Image: The product packaging displaying the TUV Rheinland UL-2272 certification, indicating adherence to safety standards.

Setup and First Use

Unboxing and Assembly

Your Segway Ninebot MAX G2 comes partially assembled. Follow these steps for initial setup:

  1. Carefully remove the scooter and all accessories from the packaging.
  2. Unfold the stem until it locks into place. Ensure the folding mechanism is securely latched.
  3. Attach the handlebars to the stem, ensuring all cables are properly connected and secured.
  4. Check all screws and fasteners to ensure they are tight before first use.

Initial Charging

Before your first ride, fully charge the scooter's battery. The MAX G2 features a built-in 3A fast charger.

Close-up of the Segway Ninebot MAX G2 charging port with cable inserted

Image: The charging port of the MAX G2, illustrating the ease of connecting the charging cable.

Connecting to the Segway-Ninebot App

For full functionality and customization, download the Segway-Ninebot App. The app allows you to activate the scooter, view riding data, customize settings, and utilize features like Apple Find My.

  1. Download the "Segway-Ninebot" app from your device's app store or visit app.ninebot.cn.
  2. Turn on your scooter and enable Bluetooth on your smartphone.
  3. Open the app and follow the on-screen instructions to pair with your scooter.
  4. Complete the activation process within the app.
Screenshot of Apple Find My app showing scooter location

Image: A visual representation of the Apple Find My feature, allowing users to track their scooter's location via the app.

Setup Video Guide

Video: An official unboxing and tutorial video for the Segway MAX G2, demonstrating initial setup steps.

Operating Your Scooter

Riding Modes and Speed

The MAX G2 offers multiple riding modes to suit different preferences and conditions:

Segway Ninebot MAX G2 range per riding mode

Image: A chart illustrating the maximum range achievable in different riding modes (Eco, Drive, Sport, Sport+).

Suspension and Ride Comfort

Experience a smoother ride with the MAX G2's dual suspension system, featuring a hydraulic damper at the front and dual spring suspension at the rear. This design effectively absorbs shocks and vibrations from various terrains.

Close-up of Segway Ninebot MAX G2 front hydraulic suspension

Image: A detailed view of the front hydraulic suspension system, highlighting its contribution to ride comfort.

Traction Control System (TCS)

The integrated Traction Control System (TCS) enhances stability and grip on various surfaces. This feature can be enabled via the Segway-Ninebot App and helps maintain control, especially on potentially slippery roads.

Diagram showing Segway Ninebot MAX G2 with TCS active on a slippery surface

Image: A diagram illustrating how the Traction Control System (TCS) provides enhanced grip and control, particularly on challenging surfaces.

Lighting and Signaling

The MAX G2 is equipped with essential lighting for visibility and safety:

Close-up of Segway Ninebot MAX G2 LED front light

Image: A close-up of the bright LED front light, designed to improve visibility during rides.

Braking System

The scooter features a reliable braking system for effective stopping power, combining a drum brake and a rear electronic brake. Adjust regenerative braking settings via the app for optimal energy recovery and stopping performance.

Maintenance

Battery Care

The Segway-Ninebot advanced Battery Management System (BMS) includes 7 protection mechanisms to ensure battery longevity and safety. To maximize battery life:

Diagram of Smart BMS protection mechanisms

Image: An illustration detailing the various protection mechanisms of the Smart Battery Management System (BMS).

Tires and Wheels

The MAX G2 is equipped with 10-inch self-healing tubeless tires. These tires are designed to seal punctures up to 4mm, reducing the risk of flats. Regularly inspect tires for wear and tear and maintain recommended tire pressure for optimal performance and safety.

Close-up of self-sealing tubeless tire

Image: A close-up view of the 10-inch self-sealing tubeless tire, highlighting its puncture-sealing capability.

Cleaning and Storage

To clean your scooter, wipe it with a damp cloth. Avoid using high-pressure water jets or harsh chemicals. The scooter body has an IPX5 water resistance rating, and the battery pack has an IPX7 rating, making it resistant to splashes and light rain. For long-term storage, ensure the battery is charged to about 50-70% and store in a dry, temperate environment.

Image showing scooter in wet conditions, highlighting water resistance

Image: The scooter demonstrating its weather resistance, suitable for various conditions.

Troubleshooting

This section addresses common issues you might encounter with your Segway Ninebot MAX G2. For more detailed diagnostics, refer to the Segway-Ninebot App or the official user manual PDF.

ProblemPossible CauseSolution
Scooter does not turn on.Low battery; power button not pressed correctly.Charge the battery fully. Press and hold the power button firmly.
Reduced speed or range.Low battery level; riding in Sport+ mode; heavy load; uphill riding; cold weather.Ensure battery is fully charged. Switch to ECO or DRIVE mode. Reduce load. Performance may be affected by temperature.
Unusual noise from wheels/bearings.Accumulated dirt/debris; bearing wear.Clean around the wheels and suspension. If noise persists, contact customer support for inspection. (Based on review feedback)
App connection issues.Bluetooth off; app not updated; scooter not in pairing mode.Ensure Bluetooth is on. Restart the app and scooter. Try re-pairing.

Specifications

FeatureDetail
BrandSegway
Model NameNinebot KickScooter Max G2
Max Speed22 mph (35 km/h)
Max RangeUp to 43 miles (Eco Mode)
Motor Power1000W (Max Output)
Battery Capacity551Wh (15300 mAh)
Charging TimeApprox. 6 hours
Weight Limit265 Pounds (120 kg)
Item Weight53.5 Pounds (24.2 kg)
Product Dimensions47.6"L x 22.4"W x 49.8"H (Unfolded)
Tires10-inch Self-healing Tubeless Tires
SuspensionDual Suspension (Front Hydraulic & Rear Spring)
Brake StyleDrum brake and a rear electronic brake
Water ResistanceIPX5 (Body), IPX7 (Battery Pack)
Special FeaturesCruise Control, RideyLONG™ technology, Traction Control System (TCS), Works with Apple Find My
Dimensions of Segway Ninebot MAX G2 unfolded and folded

Image: Visual representation of the scooter's dimensions when unfolded and folded for storage.

Warranty Information

The Segway Ninebot MAX G2 comes with a 2-year limited warranty. Please refer to the warranty manual included with your product for detailed terms and conditions, including coverage specifics and exclusions. This warranty covers manufacturing defects under normal use.

Additionally, a 30-day easy returns policy is typically available for purchases made through Amazon.com. For specific return details, please check your purchase receipt or Amazon's return policy.

Support and Resources

For further assistance, please utilize the following resources:

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