Introduction
This manual provides essential information for the safe operation, maintenance, and troubleshooting of your Roborock Qrevo Master Robot Vacuum and Mop Combo. Please read this manual thoroughly before using the product and retain it for future reference.
The Roborock Qrevo Master is an advanced cleaning device featuring 10,000Pa suction, FlexiArm Design for edge and corner cleaning, automatic mop washing and drying, self-emptying, and intelligent obstacle avoidance. It is designed to provide a comprehensive and hands-free cleaning experience.
Safety Information
Always adhere to the following safety guidelines to prevent injury or damage to the product:
- Ensure the product is used with the correct voltage (100V-120V).
- Do not allow children or pets to operate the device.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
- Do not use the product to pick up large objects, sharp objects, or flammable/combustible liquids.
- Regularly check for and remove any tangled hair or debris from the brushes.
Product Components
The Roborock Qrevo Master package includes the following items:
- Robot Vacuum (1)
- Multifunctional Dock 3.0 (1)
- Dock Base (1)
- Disposable Dust Bag (1)
- Power Cable (1)
- Rotating Mop Module (2)
- User Manual (1)
Image: The Roborock Qrevo Master robot vacuum, its multifunctional dock, and a smartphone displaying the companion app.
Setup Guide
1. Unpacking and Placement
Carefully remove all components from the packaging. Place the Multifunctional Dock 3.0 on a hard, flat surface against a wall, ensuring there is adequate space around it for the robot to maneuver. Avoid placing the dock near stairs or in areas with direct sunlight.
Image: An exploded view diagram illustrating the various components and functions of the Multifunctional Dock 3.0, including hot water mop washing, intelligent dirt detection, warm air drying, auto dust emptying, auto tank refilling, and dock self-cleaning.
2. Power Connection
Connect the power cable to the dock and plug it into a wall outlet. Ensure the dock is powered on.
3. Initial Charging
Place the robot vacuum onto the charging contacts of the dock. The robot will begin charging automatically. For first-time use, ensure the robot is fully charged before operation.
4. App Installation and Connection
Download the Roborock App from your device's app store. Follow the in-app instructions to connect your robot vacuum to your home Wi-Fi network (2.4G WiFi only). This will enable smart control features.
Image: A smartphone displaying the Roborock app interface, showing the robot vacuum's status and controls, emphasizing privacy features.
Operating Instructions
1. Starting a Clean
You can start a cleaning cycle using one of the following methods:
- App Control: Open the Roborock App and select "Start Cleaning" or choose specific rooms/zones to clean.
- Voice Command: Use the built-in "Hello Rocky" voice assistant. Say "Hello Rocky" followed by commands like "Clean here," "Clean the kitchen," or "Start cleaning."
- Manual Button: Press the power button on the robot vacuum to start a general cleaning cycle.
Image: A child interacting with the robot vacuum, illustrating the use of the "Hello Rocky" voice assistant with various commands like "Clean here" and "Dry the mop."
2. Cleaning Modes and Features
The Roborock Qrevo Master offers various cleaning modes and intelligent features:
- Vacuuming: Utilizes 10,000Pa HyperForce suction and dual rubber brushes for effective debris collection.
- Mopping: Dual spinning mops (200 RPM) with 30 levels of water flow for thorough floor cleaning. The mop automatically lifts by 10mm on carpets.
- FlexiArm Design: Side brush extends for 100% corner coverage, and the mop extends for 98.8% edge coverage.
- Reactive AI Obstacle Recognition: Identifies and avoids 62 types of objects using structured light, RGB camera, and LED light.
- PreciSense LiDAR Navigation: Creates real-time, precise maps for optimal cleaning routes. Supports up to 4 floors.
- Interactive Video Calls & Cruise: Use the app for real-time video calls, two-way voice interaction, pet recognition, and remote observation.
Image: A top-down view of the Roborock Qrevo Master, highlighting its FlexiArm Design side brush achieving 100% edge coverage and the FlexiArm Design mop achieving 98.8% edge coverage.
Image: An internal view of the Roborock Qrevo Master, illustrating its 10,000Pa HyperForce suction and dual all-rubber main brushes for effective debris capture.
Image: The robot vacuum navigating a room, demonstrating its Reactive AI Obstacle Recognition by identifying and avoiding common household items like slippers and crumpled paper.
3. Dock Functions
The Multifunctional Dock 3.0 provides automated maintenance:
- Hot Water Mop Wash: Cleans mop pads with 113°F hot water.
- Warm Air Drying: Dries mop pads at 113°F to prevent odors.
- Auto Dust Emptying: Automatically empties the robot's dustbin into a disposable bag in the dock (up to 7 weeks capacity).
- Auto Tank Refilling: Fills the robot's water tank automatically.
- Intelligent Dirt Detection: Detects mop dirtiness and re-washes/re-mops as needed.
- Dock Self-Cleaning: The dock base is cleaned by rotating scrapers.
Image: An underside view of the Roborock Qrevo Master, showing its dual spinning mops and the main brush, illustrating the 200 RPM spinning speed and 30 water flow options.
Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your Roborock Qrevo Master.
1. Dust Bag Replacement (Dock)
The disposable dust bag in the Multifunctional Dock 3.0 can hold up to 7 weeks of debris. Replace the bag when the app indicates it is full or when suction performance decreases.
2. Mop Module Cleaning and Replacement
While the dock performs automatic mop washing, it is recommended to periodically remove and rinse the rotating mop modules manually. Replace mop modules when they show signs of wear or reduced cleaning effectiveness.
3. Brush Cleaning
The dual rubber brushes are designed to prevent tangles, but occasional inspection and cleaning are necessary. Remove any hair or debris wrapped around the brushes. The dock base also has scrapers to assist in cleaning the brushes.
4. Filter Cleaning
The robot vacuum uses a washable filter. Remove the filter and rinse it under running water. Allow it to air dry completely before reinserting. Do not use a brush or other tools to clean the filter, as this may damage it.
5. Sensor Cleaning
Wipe the sensors (including cliff sensors, wall sensors, and the Reactive AI obstacle recognition sensors) on the robot with a soft, dry cloth to ensure accurate navigation and obstacle avoidance.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not start or respond. | Low battery; Power switch off; Robot stuck. | Charge the robot; Turn on the power switch; Clear any obstructions. |
| Poor cleaning performance. | Full dustbin; Clogged filter; Tangled brushes; Dirty mop pads. | Empty dustbin/replace bag; Clean/replace filter; Clean brushes; Clean/replace mop pads. |
| Robot gets stuck frequently. | Too many obstacles; Dirty sensors; Dark surfaces. | Clear floor of small objects; Clean all sensors; Robot may struggle on very dark carpets/floors. |
| Dock not performing self-cleaning functions. | Water tanks empty; Dock base dirty; Software glitch. | Refill clean water tank; Clean dock base; Restart the robot and dock. |
| App connectivity issues. | Incorrect Wi-Fi password; Router issues; Robot too far from router. | Verify Wi-Fi password; Restart router; Move robot closer to router; Ensure 2.4G WiFi is used. |
Specifications
- Brand: roborock
- Model Name: Roborock Qrevo Master
- Suction Power: 10,000Pa HyperForce
- Mop Spinning Speed: 200 RPM
- Mop Lifting Height: 10mm
- Battery Life: 180 minutes
- Voltage: 100V-120V
- Control Method: App, Voice ("Hello Rocky"), Manual Buttons
- Compatible Devices: Smartphones, Amazon Echo, Siri, Google Home, Smartwatches
- Product Dimensions: 16.6"L x 19.4"W x 16.5"H
- Item Weight: 39 pounds
- Filter Type: Washable Filter
- Connectivity: 2.4G WiFi only
Warranty and Support
For warranty information and technical support, please refer to the official roborock website or contact their customer service. Details can typically be found on the product packaging or the official roborock support page.
Online Support: Visit roborock Support