1. Introduction
This manual provides comprehensive instructions for the assembly, operation, and maintenance of your Serta Garret Executive Office Chair. Designed for comfort and support, this chair features an ergonomic mid-back design with lumbar support, semi-plush cushioning, padded armrests, and a 360-degree swivel base. Please read these instructions carefully before assembly and use to ensure proper function and longevity of your chair.
Image 1.1: The Serta Garret Executive Office Chair, showcasing its design and features.
2. Safety Information
- Weight Capacity: This chair is designed to support a maximum weight of 275 pounds (125 kg). Do not exceed this limit.
- Assembly: Ensure all screws and bolts are securely tightened before using the chair. Periodically check and re-tighten fasteners as needed.
- Stability: Avoid standing on the chair or using it as a step stool. Do not sit on the armrests.
- Movement: Use caution when moving the chair, especially on uneven surfaces, to prevent tipping.
- Children: Keep children away from the chair during assembly. This product contains small parts that could be a choking hazard.
- Proposition 65 Warning: This product may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
3. Package Contents
Carefully unpack all components and verify that you have received all parts listed below. If any parts are missing or damaged, please contact customer support before proceeding with assembly.
- Chair Backrest
- Seat Cushion
- Armrests (2)
- 5-Star Base
- Casters (5)
- Gas Lift Cylinder
- Mechanism Plate
- Hardware Kit (screws, washers, Allen wrench)
Image 3.1: Overview of chair components and key features.
4. Assembly Instructions
Assembly is designed to be straightforward. Follow these steps carefully. It is recommended to assemble the chair on a soft, clean surface to prevent damage.
- Attach Casters to Base: Insert each of the five casters into the holes at the end of each leg of the 5-star base. Push firmly until they click into place.
- Insert Gas Lift: Place the gas lift cylinder into the center hole of the assembled 5-star base.
- Attach Mechanism Plate to Seat: Align the mechanism plate with the pre-drilled holes on the underside of the seat cushion. Ensure the front of the mechanism plate faces the front of the seat. Secure with screws from the hardware kit.
- Attach Armrests to Seat: Attach the armrests to the sides of the seat cushion using the provided screws. Do not fully tighten the screws at this stage.
- Attach Backrest to Armrests/Seat: Carefully align the backrest with the armrests and the rear of the seat cushion. This step may require some adjustment to align the screw holes. It can be helpful to lay the chair on its side during this step. Insert and partially tighten the screws.
- Final Tightening: Once all components are loosely assembled, gradually tighten all screws on the armrests and backrest. Avoid over-tightening to prevent stripping.
- Connect Seat to Gas Lift: Place the assembled seat and backrest onto the gas lift cylinder, ensuring it is securely seated.
Note: Some users have found aligning the backrest screws challenging. Loosening the armrest screws slightly before attaching the backrest can provide more flexibility. Ensure screws are started correctly to avoid stripping threads.
5. Operating Instructions
5.1. Height Adjustment
To adjust the chair's height, locate the multi-purpose lever on the right side beneath the seat.
- To Raise: While seated, lift the lever upwards. The chair will rise. Release the lever at the desired height.
- To Lower: While seated, lift the lever upwards and apply slight pressure to the seat. The chair will lower. Release the lever at the desired height.
5.2. Tilt and Recline Function
The same multi-purpose lever controls the chair's tilt and recline. The chair can recline up to 122 degrees.
- To Enable Tilt: Pull the lever outwards. The chair will now allow you to lean back and forth.
- To Lock Tilt: Push the lever inwards at your desired recline angle to lock the chair in place.
- Tilt Tension Adjustment: A round knob located beneath the seat, usually at the front, allows you to adjust the tension of the tilt mechanism. Turn clockwise to increase tension (making it harder to recline) or counter-clockwise to decrease tension (making it easier to recline).
Image 5.1: Multi-purpose lever for height and tilt adjustment.
Image 5.2: The Serta Garret chair reclines up to 122 degrees for enhanced comfort.
5.3. Swivel Function
The chair features a 360-degree swivel base, allowing for easy rotation without moving the entire chair. This function is always active.
6. Maintenance and Care
- Cleaning: Spot clean the bonded leather upholstery with a damp cloth and mild soap. Avoid harsh chemicals or abrasive cleaners, as these can damage the material.
- Regular Inspection: Periodically check all screws and bolts to ensure they remain tight. Re-tighten as necessary to maintain stability and safety.
- Caster Care: Keep casters free of debris (hair, dust, etc.) to ensure smooth rolling. Clean with a soft brush or vacuum as needed.
- Avoid Direct Sunlight: Prolonged exposure to direct sunlight can cause the bonded leather to fade or crack. Position the chair away from direct sunlight when possible.
7. Troubleshooting
- Difficulty during Assembly (Screws not aligning): Ensure all connecting screws (especially for armrests and backrest) are only partially tightened until all components are in place. Then, gradually tighten all screws. Laying the chair on its side can sometimes provide better access and leverage.
- Chair does not adjust height: Check if the gas lift cylinder is correctly inserted into the base and the mechanism plate. Ensure the height adjustment lever is fully engaged when lifted. If the issue persists, the gas lift may need replacement.
- Chair does not tilt or recline: Verify that the tilt lock lever is pulled outwards to enable the tilt function. Adjust the tilt tension knob (located under the seat) to ensure it is not overtightened, which can prevent reclining.
- Chair is unstable or wobbly: Re-check and tighten all assembly screws, particularly those connecting the armrests, backrest, and mechanism plate to the seat. Ensure casters are fully inserted into the base.
- Casters not rolling smoothly: Inspect casters for accumulated hair, dust, or debris. Clean them thoroughly.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Serta |
| Model Name | Garret |
| Model Number | 43520G |
| Color (as reviewed) | White |
| Product Dimensions (D x W x H) | 29" x 28" x 45.5" |
| Maximum Weight Recommendation | 275 Pounds |
| Item Weight | 37.5 pounds |
| Material | Bonded Leather, Foam Fill |
| Special Features | Adjustable Height, Swivel, Tilting, Lumbar Support |
| Assembly Required | Yes |
Image 8.1: Detailed product dimensions for the Serta Garret Executive Office Chair.
9. Warranty and Support
Serta is committed to providing quality products and customer satisfaction. For assistance with assembly, missing parts, or any other inquiries, please contact our USA Customer Support team.
- Customer Support Phone: 1 (800) 379-9773
- Hours of Operation: Monday to Friday, 9:00 AM - 9:00 PM EST
- Online Store: Visit the Serta Store on Amazon
Image 9.1: Serta Customer Support contact details.
