1. Introduction
The ZENS Pro 1 is a high-performance wireless charger designed for efficient and secure charging of Qi2 and MagSafe-compatible devices. Featuring a robust aluminum construction and magnetic attachment, it delivers up to 15W of power, ensuring fast and reliable charging for your iPhone (12 series and newer), AirPods with MagSafe cases, and other Qi2-enabled smartphones.
2. Package Contents
- ZENS Pro 1 Qi2 and MagSafe Wireless Charger
- Integrated 1m USB-C Cable
- User Manual
Note: A power adapter is not included and must be purchased separately. For optimal 15W charging, a 20W Power Delivery (PD) adapter is recommended.
3. Safety Information
- Do not expose the device to water or moisture.
- Avoid extreme temperatures (hot or cold).
- Do not disassemble, modify, or attempt to repair the charger.
- Keep out of reach of children.
- Use only with compatible power adapters that meet safety standards.
- Ensure proper ventilation during use.
4. Setup Guide
- Connect to Power: Plug the integrated USB-C cable into a compatible USB-C power adapter (not included).
- Plug into Outlet: Connect the power adapter to a wall outlet.
- Attach Device: Place your Qi2 or MagSafe-compatible device onto the magnetic charging surface. The magnets will automatically align your device for optimal charging.
Video: Demonstrates the magnetic attachment and charging process of the ZENS Pro 1 wireless charger with a smartphone.
Image: A smartphone is shown magnetically attached to the ZENS Pro 1 wireless charger, indicating active charging.
Image: Visual representation of a smartphone charging on the ZENS Pro 1, emphasizing its Qi2 certification and 15W fast charging capability.
5. Operating Instructions
- Magnetic Alignment: The charger's strong magnetic connection ensures your device is perfectly aligned for optimal charging efficiency.
- Fast Charging: When connected to a suitable power adapter, the charger delivers up to 15W of power to compatible devices, enabling rapid charging.
- Device Compatibility: This charger is compatible with all Apple iPhone 12 series and newer, AirPods with MagSafe charging cases (3rd generation AirPods & AirPods Pro 2nd generation), and any other smartphone or accessory that supports Qi2 or MagSafe wireless charging.
Image: The ZENS Pro 1 wireless charger is shown on a desk, illustrating its compact and unobtrusive design in a typical use environment.
Image: A visual guide to compatible devices, including various iPhone models and AirPods, highlighting the charger's broad compatibility.
6. Maintenance
To ensure the longevity and optimal performance of your ZENS Pro 1 wireless charger, follow these maintenance guidelines:
- Cleaning: Disconnect the charger from power before cleaning. Use a soft, dry, lint-free cloth to wipe the surface. Do not use abrasive cleaners, solvents, or aerosol sprays.
- Storage: When not in use, store the charger in a cool, dry place away from direct sunlight and extreme temperatures.
- Cable Care: Avoid bending or crimping the integrated USB-C cable excessively.
7. Troubleshooting
| Issue | Possible Cause | Solution |
|---|---|---|
| Device not charging | No power, improper alignment, incompatible device, thick phone case. | Ensure charger is connected to a working power adapter and outlet. Realign device on the charging pad. Verify device is Qi2/MagSafe compatible. Remove thick phone cases. |
| Slow charging | Low power adapter, background apps, device temperature. | Use a 20W Power Delivery (PD) adapter for optimal speed. Close unnecessary background applications on your device. Ensure device is not overheating. |
| Charger or device overheating | Poor ventilation, foreign objects, environmental temperature. | Ensure charger and device have adequate airflow. Remove any foreign objects between the charger and device. Use in a room temperature environment. If overheating persists, discontinue use and contact support. |
| Magnetic attachment is weak | Non-MagSafe/Qi2 case, foreign objects. | Ensure your phone case is MagSafe or Qi2 compatible. Remove any metal objects or cards between the phone and charger. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | ZESC17B/00 |
| Product Dimensions | 2.36 x 2.36 x 0.79 inches |
| Item Weight | 6 ounces |
| Brand | ZENS |
| Manufacturer | Zens |
| Connector Type | USB-C (Adapter not included) |
| Compatible Devices | iPhone 12, 13, 14, 15, 16 Series; AirPods (3rd gen & Pro 2nd gen with MagSafe case); All MagSafe & Qi2 compatible phones up to 15W |
| Special Features | Magnetic Connection, Qi2 Certified |
| Color | Black |
| Input Voltage | 240 Volts (via compatible adapter) |
| Total USB Ports | 1 (USB-C) |
| Wattage | 15 watts (Max) |
9. Warranty Information
The ZENS Pro 1 Qi2 and MagSafe Wireless Charger comes with a comprehensive 3-year warranty. This warranty covers any defects in materials or workmanship under normal use during the warranty period. Please retain your proof of purchase for warranty claims.
10. Customer Support
For further assistance, technical support, or warranty inquiries, please visit the official ZENS website or contact their customer service department. Refer to the packaging or the ZENS website for the most up-to-date contact information.
