1. Introduction
This manual provides comprehensive instructions for the BIGBIG WON Gale Hall Wireless Gaming Controller. It covers setup, operation, customization, and maintenance to ensure optimal performance across various platforms.
The Gale Hall controller is designed for multi-platform compatibility, supporting PC (Windows 10 & 11), Nintendo Switch, Android, and iOS devices. It features advanced technologies such as Hall Effect joysticks and triggers, 6-axis gyro motion control, and a high polling rate for a responsive gaming experience.
2. Package Contents
Please verify that all items listed below are included in your package:
- 1x BIGBIG WON Gale Hall Wireless Gaming Controller
- 3 pairs of interchangeable thumbsticks (short, middle, high)
- 1x 2.4G USB dongle
- 1x Type-C cable
- 1x Charging stand
- 1x User manual

Image: All components included in the BIGBIG WON Gale Hall Wireless Gaming Controller package.
3. Product Overview
The BIGBIG WON Gale Hall controller integrates several key features for enhanced gaming:
- Hall Joysticks: Designed for accuracy and drift prevention.
- Hall Triggers: Highly accurate for all gaming genres, with linear and hair trigger modes.
- 4 Custom Back Buttons: Programmable for macros, remapping, and turbo functions.
- 6-Axis Gyro Motion Control: Supports motion aiming in compatible games.
- 1000Hz Wired Polling Rate: For minimal latency in competitive gaming.
- 255-Level Adjustable Vibration: Dual motors provide customizable haptic feedback.
- H-Bridge Chip: Controls motor forward and reverse for crisp feedback.
- Anti-Deadzone Algorithm: Ensures smooth joystick response.
- 1000mAh Battery: Provides extended playtime.

Image: Overview of the controller's high-accuracy double Hall features and other functionalities.
4. Setup
4.1 Connecting to PC (Windows 10 & 11)
The controller supports both wired and 2.4G wireless connections for PC.
- Wired Connection: Connect the controller to your PC using the provided Type-C cable. The PC should automatically detect and install necessary drivers.
- 2.4G Wireless Connection: Insert the 2.4G USB dongle into an available USB port on your PC. The controller will automatically pair with the dongle.
4.2 Connecting to Nintendo Switch
The controller can be connected to the Nintendo Switch via Bluetooth or 2.4G wireless.
- Bluetooth Connection:
- On your Nintendo Switch, navigate to 'Controllers' from the Home menu.
- Select 'Change Grip/Order' or 'Find Controllers'.
- On the Gale Hall controller, press and hold the top pairing button (located near the USB-C port) until the indicator lights start moving rapidly.
- The Switch will detect the controller. Once connected, the indicator light will show the player number.
- 2.4G Wireless Connection: Insert the 2.4G USB dongle into a USB port on the Switch dock. The controller will automatically pair.
4.3 Connecting to Android/iOS Devices
Connect the controller to your mobile device via Bluetooth.
- Bluetooth Connection:
- Enable Bluetooth on your Android or iOS device.
- On the Gale Hall controller, press and hold the top pairing button (located near the USB-C port) and the 'A' button simultaneously until the indicator lights start moving rapidly.
- Select 'Gale Hall' from the list of available Bluetooth devices on your phone.
- Once paired, the indicator light on the controller will turn blue.

Image: The controller demonstrating its trio connectivity options for various gaming platforms.
Video: An official product video showcasing the BIGBIG WON Gale Hall Wireless Gaming Controller's features and connectivity.
5. Operating Instructions
5.1 Motion Control
The 6-axis gyro motion control, powered by "GYROCON+" technology, allows for motion aiming in PC games. For Nintendo Switch, native motion control is supported, so the controller's motion aiming function should not be enabled on Switch.

Image: Motion control in action with the Gale Hall controller, even on PC.
5.2 Hall Joysticks & Triggers
The new generation Hall-Effect joysticks provide accurate control and prevent drift. The controller includes three pairs of interchangeable thumbsticks (short, middle, and high) to suit different preferences. The Hall Effect triggers offer precise control, with linear trigger for racing games and a software-enabled hair trigger for FPS games.

Image: Stable sensor design of Hall Effect joysticks and interchangeable thumbsticks.

Image: Hall Effect triggers with visual examples of linear and hair trigger applications.
5.3 Macro & Turbo Functions
The controller features four custom back buttons that support Macro, Remapping, and Turbo functions. Macros can be programmed with up to 50 steps via the PC App.
5.4 Vibration Feedback
Dual motors provide delicate vibration feedback, adjustable across 255 levels to match user preference. The H-Bridge chip ensures crisp and responsive motor control.
6. Customization with PC App
The BIGBIG WON PC App allows for extensive customization of the controller's settings:
- Key Mapping: Reassign buttons to your preference.
- Macro/Turbo: Program and edit complex command sequences.
- Deadzone Adjustment: Fine-tune joystick and trigger deadzones.
- Motion Control: Adjust gyro sensitivity and response curves.
- Vibration Levels: Customize the intensity of haptic feedback.
- Keyboard-Value Mapping: Map controller inputs to keyboard values for broader game compatibility.

Image: The BIGBIG WON PC App interface for customizing controller settings.
7. Charging and Battery
The controller is equipped with a 1000mAh battery, providing over 10 hours of gaming on a full charge. The included smart charging stand allows for convenient charging: simply place the controller on the stand to charge, and pick it up to play.

Image: The Gale Hall controller with its charging stand and accessories.
8. Maintenance
To ensure the longevity and optimal performance of your BIGBIG WON Gale Hall controller, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to wipe down the controller. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the controller in a cool, dry place away from direct sunlight and extreme temperatures.
- Cable Care: Avoid bending or twisting the Type-C cable excessively to prevent damage.
- Thumbstick Replacement: When changing thumbsticks, ensure they are securely attached to prevent accidental detachment during use.
9. Troubleshooting
If you encounter issues with your controller, refer to the following common troubleshooting steps:
- Connectivity Issues:
- Ensure the controller is fully charged.
- For wireless connections, ensure the USB dongle is properly inserted or Bluetooth is enabled and paired correctly.
- Try restarting the host device (PC, Switch, phone).
- If using Bluetooth, try unpairing and re-pairing the controller.
- Button/Joystick Unresponsiveness:
- Connect the controller via wired mode to check if the issue persists.
- Calibrate joysticks and triggers using the BIGBIG WON PC App.
- Check for any physical obstructions or debris around the buttons/joysticks.
- Vibration Not Working:
- Ensure vibration is enabled in the game settings and the controller's settings (via PC App).
- Adjust vibration intensity in the PC App.
- PC App Not Detecting Controller:
- Ensure the controller is connected to the PC (wired or 2.4G wireless) and powered on.
- Restart the PC App or your computer.
10. Specifications
- Model Number: BIGBIG WON-GaleHall
- Connectivity: Wired (Type-C), 2.4G Wireless (USB Dongle), Bluetooth
- Compatibility: PC (Windows 10 & 11), Nintendo Switch, Android, iOS
- Joysticks: Hall Effect
- Triggers: Hall Effect
- Motion Control: 6-Axis Gyroscope
- Polling Rate: 1000Hz (Wired)
- Battery: 1000mAh Lithium Polymer
- Vibration: Dual Motors, 255 levels adjustable
- Dimensions: 5.91 x 3.94 x 1.57 inches
- Weight: 2.12 ounces
- Manufacturer: BIGBIG WON
11. Warranty and Support
BIGBIG WON offers comprehensive support for its products:
- 30-Day Guarantee: Free replacement or full refund within 30 days of purchase.
- Lifetime Support: Lifetime before-sale and after-sale service for all your queries.
For any questions or assistance, please refer to the contact information provided in your package or visit the official BIGBIG WON website.





