Phomemo M835-White-Phomemo

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Phomemo M835 Portable Wireless Thermal Printer User Manual

Model: M835-White-Phomemo

1. Introduction

The Phomemo M835 Portable Wireless Thermal Printer is designed for convenience and efficiency, offering inkless printing solutions for various needs. Its compact and lightweight design makes it ideal for travel and on-the-go use.

This manual provides comprehensive instructions for setting up, operating, and maintaining your Phomemo M835 printer, ensuring optimal performance and longevity.

Phomemo M835 Printer with various paper sizes and app interface

Image: Phomemo M835 Portable Printer showcasing its compact size and compatibility with different paper types and mobile devices.

2. Key Features

  • Portable Design: Weighing only 1.5 lbs, the M835 is easily transportable, fitting into briefcases or backpacks. It is designed for mobile use, such as for truckers printing bills or receipts on the road.
  • Inkless Thermal Printing: Utilizes thermal technology, eliminating the need for ink, ribbons, or toner, reducing operational costs and maintenance.
  • Built-in Paper Bin: Features an internal rolled paper bin, allowing for convenient storage and printing without carrying extra thermal paper. An A4 size thermal paper roll is included inside the printer.
  • Multi-size Paper Support: Compatible with 8.5''/A4, 4.33''/4'', 3.15''/3'', and 2.08''/2'' thermal paper rolls, as well as individual-sheet and folded thermal paper.
  • High Compatibility: Connects to iOS and Android phones/tablets via Bluetooth using the "Phomemo" App. Also connects to Windows/Mac/Linux PCs via Type-C USB cable (driver download required from M835.phomemo.com).
  • Rechargeable Battery: Equipped with a 2600 mAh battery, capable of printing up to 150 sheets continuously on a full charge. Charges via Type-C.
Man in truck using Phomemo M835 printer

Image: Phomemo M835 printer being used by a truck driver, highlighting its portability and utility for mobile professionals.

3. What's in the Box

  • 1 x Phomemo M835 Portable Thermal Printer
  • 1 x A4 Size Thermal Paper Roll (pre-installed in the printer paper bin)
  • 1 x Flannel Storage Bag
  • 1 x Type-C Charging Cable
  • 1 x Quick Start Guide
Phomemo M835 printer box contents

Image: Contents of the Phomemo M835 printer box, including the printer, paper roll, and accessories.

4. Setup Guide

4.1. Initial Setup

  1. Charge the Printer: Connect the printer to a power source using the provided Type-C charging cable. The power indicator light will show charging status.
  2. Load Paper: The printer comes with an A4 thermal paper roll pre-installed. If loading new paper, open the top cover by pressing the two circular buttons on the sides. Ensure the paper is correctly aligned and feed it through the rollers. Close the cover securely.
Phomemo M835 printer with paper loaded

Image: Close-up of the Phomemo M835 printer showing the paper loading mechanism and adjustable stopper.

4.2. Connecting to Your Device

4.2.1. Mobile Device (iOS & Android) via Bluetooth

  1. Download the App: Search for "Phomemo" in your device's app store (Google Play Store for Android, Apple App Store for iOS) and install the official app.
  2. Enable Bluetooth: Turn on Bluetooth on your mobile device.
  3. Pair the Printer: Open the Phomemo app. The app will guide you through the pairing process. Select "M835" from the list of available devices. The printer's power indicator light will turn green when successfully connected.
Phomemo M835 printer connected to phone and laptop

Image: Phomemo M835 printer showing Bluetooth and USB connection options for mobile devices and laptops.

4.2.2. Computer (Windows/Mac/Linux) via USB

  1. Download Driver: Visit M835.phomemo.com to download the appropriate driver for your operating system (Windows, Mac OS, Linux).
  2. Install Driver: Follow the on-screen instructions to install the downloaded driver.
  3. Connect Printer: Use the provided Type-C USB cable to connect the printer to your computer.
  4. Select Printer: In your computer's print settings, select "M835" as your printer.
Windows Setup Video:

Video: Step-by-step guide on how to set up the Phomemo M835 Thermal Printer on a Windows operating system.

Mac Setup Video:

Video: Instructions for downloading and installing the driver for the Phomemo M835 Portable Printer on Mac.

Linux Setup Video:

Video: Guide on how to set up the Phomemo M835 Portable Printer on a Linux operating system.

5. Operating Instructions

5.1. Printing from the Phomemo App

  1. Open the App: Ensure your printer is connected via Bluetooth.
  2. Select Content: Choose from various printing options: Document Print, Print Web, Print Images, or Scan.
  3. Adjust Settings: Customize print settings such as density (light, medium, heavy) and number of copies.
  4. Print: Tap the "Print" button to start printing.
Phomemo M835 printer printing a document

Image: Phomemo M835 printer in action, demonstrating its ability to print documents quickly and efficiently.

5.2. Printing from a Computer

  1. Prepare Document: Open the document or image you wish to print on your computer.
  2. Access Print Function: Use your application's print function (e.g., File > Print).
  3. Select Printer: Choose "M835" from the list of available printers.
  4. Adjust Settings: Configure print settings as needed (e.g., page range, copies).
  5. Print: Click "Print" to send the job to the printer.

6. Maintenance

  • Cleaning: Regularly wipe the exterior of the printer with a soft, dry cloth. For the thermal print head, use a cotton swab lightly dampened with isopropyl alcohol. Ensure the printer is off and cool before cleaning.
  • Paper Storage: Store thermal paper in a cool, dry place away from direct sunlight and heat to prevent fading or damage.
  • Battery Care: To prolong battery life, avoid fully discharging the printer frequently. Charge it regularly, especially if it will be stored for an extended period.

7. Troubleshooting

ProblemPossible CauseSolution
Printer not turning onLow battery; Power button not pressed correctly.Charge the printer; Long-press the power button for 3 seconds.
Poor print quality (faint/blurry)Low battery; Dirty print head; Incorrect paper type; Low print density setting.Charge the printer; Clean the print head; Ensure you are using thermal paper; Adjust print density in app/driver settings.
Unable to connect via BluetoothBluetooth off; Printer not in pairing mode; App issues.Ensure Bluetooth is on; Restart printer and app; Re-pair device.
Paper jam or misfeedImproper paper loading; Damaged paper.Open cover, remove paper, re-load correctly; Use undamaged thermal paper.

8. Product Specifications

  • Model Name: M835-White-Phomemo
  • Dimensions: 10.39"D x 3.07"W x 1.77"H
  • Item Weight: 1.5 Pounds
  • Printing Technology: Thermal
  • Printer Output: Monochrome
  • Max Print Speed (Monochrome): 15 ppm
  • Maximum Black and White Print Resolution: 300 x 300 dpi
  • Connectivity Technology: Bluetooth, USB (Type-C)
  • Battery Capacity: 2600 mAh (Rechargeable)
  • Compatible Devices: Smartphones, PC, Tablets (iOS, Android, Windows, Mac, Linux)
  • Supported Paper Sizes: 8.5''/A4, 4.33''/4'', 3.15''/3'', 2.08''/2'' (Thermal Paper Roll, Individual-sheet, Folded)

9. Warranty and Support

The Phomemo M835 Portable Wireless Thermal Printer comes with a Limited Warranty. For detailed warranty terms and conditions, please refer to the Quick Start Guide included in your package or visit the official Phomemo website.

For technical support, troubleshooting assistance, or warranty claims, please contact Phomemo Customer Service:

© 2024 Phomemo. All rights reserved.

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