1. Introduction
The BenQ GW2790E is a 27-inch Full HD (1920x1080) IPS monitor designed for both productivity and entertainment. It features a 100Hz refresh rate for smooth visuals and incorporates BenQ's Eye-Care technologies to enhance visual comfort during extended use. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your monitor.
Key Features:
- 100Hz Refresh Rate: Provides a smoother visual experience, reducing motion blur in fast-paced content.
- IPS Panel: Offers wide viewing angles and consistent color reproduction.
- Eye-Care Technologies: Includes Low Blue Light Plus, Flicker-Free, Brightness Intelligence, and Color Weakness Mode to reduce eye strain.
- Multiple Color Modes: Features Game Mode, Coding Mode, and ePaper Mode for optimized viewing in various scenarios.
- Quick Input Source Switch: Allows easy switching between connected devices.
- VESA Certified MediaSync: Ensures jitter-free playback and supports various video formats.
2. Setup
2.1 Unpacking and Assembly
Carefully remove all components from the packaging. Place the monitor panel face down on a soft, clean surface to prevent scratches. Attach the stand base to the stand neck, then attach the assembled stand to the monitor panel. Ensure all connections are secure.
Image: Front view of the BenQ GW2790E monitor highlighting its key features like 100Hz refresh rate, 99% sRGB color gamut, VESA MediaSync, and Eyesafe certification.
2.2 Connecting to Devices
The BenQ GW2790E monitor provides multiple input options for connecting to your computer, gaming console, or other devices.
- Power Connection: Connect the power cable to the monitor and then to a power outlet.
- HDMI Connection: Use an HDMI cable to connect your device to one of the monitor's HDMI 1.4 ports.
- DisplayPort Connection: Use a DisplayPort cable to connect your device to the monitor's DisplayPort 1.2.
- Audio Output: Connect headphones or external speakers to the 3.5mm headphone jack for audio output.
Image: The BenQ GW2790E monitor displaying content from a connected laptop and a gaming console, illustrating its multi-device connectivity options.
Image: Close-up of the rear panel of the BenQ GW2790E monitor, clearly labeling the HDMI 1.4 ports, DisplayPort 1.2, and the headphone jack for audio output.
3. Operation
3.1 Power On/Off and OSD Navigation
To power on the monitor, press the power button located on the bottom right side. Use the OSD (On-Screen Display) joystick or buttons to navigate the menu and adjust settings. The OSD allows you to control various display parameters, input sources, and Eye-Care features.
Image: A close-up view of the monitor's bottom right edge, showing the OSD control buttons including the Input Key, Low Blue Light+ shortcut, 5-way joystick, and power button.
3.2 Input Source Switching
The monitor features a quick input source button, allowing you to seamlessly switch between connected devices (e.g., between a work laptop and a gaming console) with a single press.
Image: The BenQ GW2790E monitor displaying a presentation from a laptop, with a gaming console nearby, demonstrating the ability to smoothly switch between work and entertainment.
3.3 Eye-Care Technologies
BenQ's Eye-Care features are integrated to provide a comfortable viewing experience and reduce eye strain.
- Low Blue Light Plus: This technology filters out harmful blue-violet light while preserving color quality, reducing potential eye damage from prolonged exposure.
- Flicker-Free Technology: Eliminates flickering at all brightness levels, which helps to reduce eye strain, fatigue, and headaches.
- Brightness Intelligence (B.I. Tech): Automatically adjusts screen brightness based on ambient lighting conditions and on-screen content, preventing overexposure and maintaining clear visibility.
- Color Weakness Mode: Provides filters to help individuals with color vision deficiency distinguish colors more easily.
- ePaper Mode: Optimizes the display for reading, simulating the look of paper to reduce eye fatigue during long reading sessions.
- Coding Mode: Enhances text readability for programming and coding tasks.
- Eye-CareU Software: Compatible software that allows for easy customization and management of Eye-Care features.
Image: The BenQ GW2790E monitor displaying a scene with a split screen, demonstrating how Brightness Intelligence technology automatically adjusts content brightness for optimal viewing in different lighting conditions.
Image: The BenQ GW2790E monitor illustrating its specialized color modes, Coding Mode for enhanced text readability and ePaper Mode for comfortable long reading sessions.
4. Maintenance
4.1 Cleaning the Monitor
To maintain optimal performance and appearance, regularly clean your monitor. Always power off the monitor and unplug it before cleaning.
- Screen: Use a soft, lint-free cloth lightly dampened with water or a non-abrasive screen cleaner. Do not spray liquid directly onto the screen.
- Casing: Wipe the monitor casing with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
4.2 Storage
When storing the monitor for an extended period, ensure it is powered off, unplugged, and stored in a cool, dry place away from direct sunlight and extreme temperatures. It is recommended to use the original packaging for protection.
5. Troubleshooting
If you encounter issues with your BenQ GW2790E monitor, refer to the following common problems and solutions:
- No Power:
- Ensure the power cable is securely connected to both the monitor and the power outlet.
- Verify the power outlet is functional by plugging in another device.
- Check the power indicator light on the monitor.
- No Signal/Blank Screen:
- Confirm that the video cable (HDMI or DisplayPort) is securely connected to both the monitor and your source device.
- Ensure the correct input source is selected on the monitor via the OSD menu or input key.
- Try connecting the monitor to a different source device or using a different video cable to rule out cable or source issues.
- Image Quality Issues (Blurry, Distorted, Incorrect Colors):
- Check the display resolution and refresh rate settings on your computer to ensure they match the monitor's native resolution (1920x1080) and supported refresh rate (100Hz).
- Reset the monitor to factory default settings via the OSD menu.
- Adjust color settings, brightness, and contrast through the OSD.
- Ensure graphics drivers on your computer are up to date.
- No Audio:
- If using the headphone jack, ensure headphones/speakers are properly connected and volume is adjusted.
- Check audio output settings on your computer to ensure the monitor (or connected audio device) is selected.
- Adjust the volume level through the monitor's OSD.
6. Specifications
The following table outlines the key technical specifications for the BenQ GW2790E monitor:
| Feature | Detail |
|---|---|
| Brand | BenQ |
| Model Number | GW2790E |
| Screen Size | 27 Inches |
| Resolution | FHD 1080p (1920 x 1080 Pixels) |
| Panel Type | IPS |
| Aspect Ratio | 16:9 |
| Refresh Rate | 100 Hz |
| Response Time | 5 milliseconds |
| Contrast Ratio | 1300:1 |
| Surface Description | Matte |
| Connectivity | 2x HDMI 1.4, 1x DisplayPort 1.2, Headphone Jack |
| Special Features | Anti-glare, Gaming 100Hz, Tilt Adjustment, Eye-Care (Low Blue Light Plus, Flicker-Free, Brightness Intelligence, Color Weakness Mode) |
| Dimensions (approx.) | 612.0 mm (W) x 449.0 mm (H) x 182.0 mm (D) |
Image: Diagram showing the approximate dimensions of the BenQ GW2790E monitor, including width, height, and depth.
7. Warranty and Support
For warranty information, technical support, or service inquiries, please visit the official BenQ website or contact their customer service department. Keep your purchase receipt and product serial number handy for faster assistance.
Manufacturer: BenQ
Website: www.benq.com
