1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your GGM Gastro EBGK400-E#UBK400-E Electric Griddle. This appliance is designed for professional use in commercial kitchens. Please read these instructions thoroughly before installation and use, and retain them for future reference.

Image: GGM Gastro electric griddle in operation, cooking various foods, showcasing its professional application.
2. Safety Instructions
Always observe the following safety precautions to prevent injury and damage to the appliance.
- Electrical Connection: The appliance is supplied without a plug. Installation must be performed by a qualified electrician in accordance with local and national electrical codes. Ensure the power supply matches the appliance's requirements (400V / 3N/PE / 50 Hz).
- Heat Hazard: The griddle surface and surrounding areas become extremely hot during operation. Use heat-resistant gloves and exercise caution to prevent burns.
- Initial Use: The griddle surface is protected by a film and an oil layer to prevent corrosion during transport. These must be removed and the surface cleaned before first use. It is normal for the griddle surface to discolor after initial use.
- Ventilation: Ensure adequate ventilation around the appliance to prevent overheating.
- Cleaning: Always disconnect the appliance from the power supply and allow it to cool completely before cleaning or maintenance.
- Supervision: Do not leave the appliance unattended during operation.
- Intended Use: Use the appliance only for its intended purpose of cooking food. Any other use may cause damage or injury.
3. Product Overview and Features
The GGM Gastro EBGK400-E#UBK400-E is a high-quality electric griddle designed for professional kitchen environments. It features robust construction and precise temperature control.
Key Features:
- Grooved Griddle Surface: Made from satin-finished steel, ideal for various cooking methods.
- Grease Collection Drawer: Integrated drawer for easy collection and disposal of cooking fats.
- Adjustable Temperature: Thermostatically controlled temperature range from 50 °C to 300 °C.
- Splash Guard: Integrated splash protection for a cleaner cooking area.
- Safety Thermostat: Ensures safe operation by preventing overheating.
- Operation Indicator Lights: Visual indicators for power and heating status.
- Durable Construction: Body made from high-quality AISI 304 stainless steel.
- Adjustable Feet: Stainless steel feet, height adjustable up to 50 mm.
- 1-Door Substructure: Provides convenient storage space beneath the griddle.
- Modular Design: Easily combinable with other products from the 'Mario 700' series.

Image: Close-up of the control panel with power and hot indicator lights, and the integrated grease collection drawer.

Image: Detailed view of the grooved cooking surface, designed for efficient grilling.
4. Setup and Installation
Proper installation is crucial for the safe and optimal performance of your griddle.
4.1 Unpacking
- Carefully remove the appliance from its packaging.
- Inspect for any shipping damage. Report any damage immediately to the carrier and supplier.
- Remove all protective films and packaging materials from the appliance.
4.2 Placement
- Place the griddle on a stable, level, and non-combustible surface.
- Ensure sufficient clearance from walls and other equipment for proper ventilation and access.
- Adjust the stainless steel feet to level the appliance and achieve the desired working height (up to 50 mm adjustment).
4.3 Electrical Connection
- Important: This appliance is supplied without a plug. The electrical connection must be carried out by a certified electrician.
- Connect the appliance to a dedicated power circuit with the following specifications: 400V / 3N/PE / 50 Hz, 3.60 kW.
- Ensure proper grounding.
4.4 Initial Preparation
- Before first use, thoroughly clean the griddle surface to remove any residual protective film or oil. Use a mild detergent and warm water, then rinse and dry completely.
- Apply a thin layer of cooking oil to the griddle surface and heat it gradually to season the plate. This helps prevent food from sticking and protects the surface.
5. Operating Instructions
Follow these steps for safe and effective operation of your electric griddle.
5.1 Powering On and Temperature Setting
- Ensure the appliance is properly connected to the power supply.
- Turn the main power switch to the 'ON' position. The 'POWER' indicator light will illuminate.
- Rotate the temperature control knob to set the desired cooking temperature, ranging from 50 °C to 300 °C. The 'HOT' indicator light will illuminate, indicating that the heating elements are active.
- Allow the griddle to preheat to the set temperature. The 'HOT' light will cycle on and off as the thermostat maintains the temperature.
5.2 Cooking
- Once the griddle reaches the desired temperature, place food directly onto the grooved cooking surface.
- You can cook either dry or with a small amount of cooking oil, depending on the food type and desired result.
- The grooved surface provides even heat distribution for consistent cooking.
5.3 Grease Management
- Excess grease and food residues will drain into the integrated grease collection drawer.
- Regularly check and empty the grease drawer to prevent overflow. Always do this when the griddle is cool.
5.4 Powering Off
- After use, turn the temperature control knob to the minimum setting.
- Turn the main power switch to the 'OFF' position.
- Allow the griddle to cool completely before cleaning.
6. Maintenance and Cleaning
Regular cleaning and maintenance will extend the lifespan of your appliance and ensure hygienic operation.
6.1 Daily Cleaning
- Always ensure the griddle is disconnected from the power supply and has cooled down completely before cleaning.
- Remove the grease collection drawer and empty its contents. Clean the drawer with warm, soapy water and rinse thoroughly.
- Scrape off any burnt-on food residues from the griddle surface using a suitable griddle scraper.
- Clean the griddle surface with a damp cloth and a mild detergent. Avoid abrasive cleaners or scouring pads that could damage the satin-finished steel.
- Wipe down the stainless steel body with a damp cloth and a suitable stainless steel cleaner if necessary.
- Dry all surfaces thoroughly to prevent water spots and corrosion.
6.2 Periodic Maintenance
- Regularly check the electrical cable for any signs of damage.
- Ensure all feet are securely attached and the appliance remains level.
- For any internal maintenance or repairs, contact a qualified service technician.
7. Troubleshooting
This section addresses common issues you might encounter. For problems not listed here, contact a qualified service technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not power on. | No power supply; Main switch off; Faulty wiring. | Check power outlet and circuit breaker. Ensure main switch is ON. Contact a qualified electrician to check wiring. |
| Griddle not heating up. | Temperature knob set too low; Heating element failure; Safety thermostat tripped. | Increase temperature setting. If problem persists, disconnect power and contact service. |
| Uneven heating. | Griddle not level; Heating element issue. | Adjust feet to level the griddle. If problem persists, contact service. |
| Excessive smoke during operation. | Too much oil; Food residue burning; First use seasoning. | Use less oil. Clean griddle surface thoroughly. Initial seasoning may produce some smoke, ensure good ventilation. |
8. Specifications
Technical details for the GGM Gastro EBGK400-E#UBK400-E Electric Griddle.
- Brand: GGM Gastro
- Model Number: EBGK400-E#UBK400-E
- Type: Electric Griddle with 1-Door Substructure
- Power: 3.60 kW
- Electrical Connection: 400V / 3N/PE / 50 Hz
- External Dimensions (W x D x H): 400 mm x 700 mm x 1000 mm
- Grill Surface Dimensions (W x D): 395 mm x 535 mm
- Temperature Range: 50 °C to 300 °C
- Material: High-quality AISI 304 Stainless Steel
- Grill Surface: 1 zone, grooved, satin-finished steel
- Feet: Stainless steel, height adjustable (up to 50 mm)
- Compliance: CE marked, manufactured according to hygiene and safety directives, material conforms to European food standards.
Dimensional Drawings:

Image: Top and front view dimensional drawing of the griddle unit.

Image: Side and front view dimensional drawing of the griddle unit.
9. Warranty and Support
For warranty information, please refer to the terms and conditions provided at the time of purchase or contact your supplier. For technical support, spare parts, or service inquiries, please contact GGM Gastro customer service or your authorized dealer. Always provide the model number (EBGK400-E#UBK400-E) when seeking assistance.





