1. Introduction
Welcome to the user manual for your Roborock S8 MaxV Ultra Robot Vacuum and Sonic Mop. This advanced cleaning device combines powerful vacuuming with sonic mopping capabilities, featuring an all-in-one dock for automated maintenance. This manual provides essential information for setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device.
Figure 1: Roborock S8 MaxV Ultra Robot Vacuum and Sonic Mop with RockDock Ultra.
2. Setup
2.1 Unpacking and Placement
- Carefully remove all components from the packaging: the S8 MaxV Ultra robot vacuum, the RockDock Ultra, disposable dust bag (pre-installed in dock), power cord, and user manual.
- Choose a suitable location for the RockDock Ultra. Ensure it is placed on a hard, level surface against a wall, with at least 0.5 meters (1.6 feet) of clear space on both sides and 1.5 meters (4.9 feet) in front. Avoid areas with direct sunlight or strong Wi-Fi signals from other devices.
- Connect the power cord to the RockDock Ultra and plug it into a power outlet. Ensure the dock is powered on.
2.2 Initial Charging
Place the robot onto the RockDock Ultra. The robot will automatically align and begin charging. For optimal battery life, fully charge the robot before its first use. The indicator light on the robot will show charging status.
2.3 App Installation and Connection
- Download the Roborock app from your mobile device's app store (iOS App Store or Google Play Store).
- Open the app and follow the on-screen instructions to create an account and add your S8 MaxV Ultra. You will need to connect the robot to your home Wi-Fi network.
- Once connected, the app will guide you through the initial mapping process of your home.
3. Operating Instructions
3.1 Cleaning Modes
The S8 MaxV Ultra offers various cleaning modes to suit different needs:
- Vacuuming Only: Ideal for carpets or when mopping is not required. The mop module will lift automatically when carpets are detected.
- Mopping Only: For hard floors where vacuuming is not needed. The main brush lifts during this mode.
- Vacuuming and Mopping: Simultaneous cleaning for hard floors.
- Custom Cleaning: Use the app to define specific areas, cleaning intensity, and sequence.
3.2 All-in-One RockDock Ultra Features
The RockDock Ultra provides comprehensive automated maintenance:
- Automatic Emptying: The robot's dustbin is automatically emptied into a disposable dust bag in the dock, holding up to 7 weeks of debris.
- Hot Water Mop Washing: Mops are washed with 140°F (60°C) hot water to dissolve dirt and stains.
- Heated Air Drying: Mops are dried with heated air to prevent mildew and odors.
- Auto Refill: The robot's water tank is automatically refilled from the dock's clean water tank.
- Detergent Dispenser: Automatically dispenses the correct amount of cleaning solution for mopping.
- Dock Self-Cleaning: The dock's base is cleaned automatically to minimize manual maintenance.
Figure 2: Overview of RockDock Ultra's 8-in-1 features.
3.3 Advanced Cleaning Technologies
- 10,000 Pa Suction Power: Provides exceptional vacuuming performance on various floor types.
- FlexiArm Design Side Brush: Extends to reach tight corners and edges, ensuring thorough cleaning.
- VibraRise 3.0 Sonic Mopping System: Features double vibration modules for high-speed scrubbing (4000 times/minute) to remove stubborn stains.
- Intelligent Dirt Detection (DirTect Technology): The robot recognizes dirt levels and adapts cleaning intensity, including re-washing mops and re-mopping dirty areas.
- Reactive AI 2.0 Obstacle Recognition: Uses 3D structured light and an RGB camera to identify and navigate around up to 73 objects, such as shoes and pet waste.
- PreciSense LiDAR Navigation: Creates detailed maps for efficient and optimized cleaning routes, supporting multi-level mapping.
Figure 3: Corner-to-Edge Cleaning with FlexiArm Design.
Figure 4: Powerful 10,000Pa Suction.
Figure 5: VibraRise 3.0 Mopping System in action.
Figure 6: Smart Obstacle Avoidance and Navigation.
3.4 Voice Assistant and Pet-Friendly Features
- Built-in Intelligent Voice Assistant ("Hello Rocky"): Initiate cleaning tasks, adjust modes, and control the robot with simple voice commands, even without an internet connection.
- Video Call & Cruise: Use the app to check on pets, schedule automated cruises, or engage in two-way video calls through the robot's camera.
- Pet Snaps: The robot can capture adorable snapshots of your pets during cleaning.
- Find Pets with One Click: The robot can roam your home to help locate your pet via the app.
Figure 7: "Hello Rocky" Intelligent Voice Assistant.
Figure 8: Video Call & Cruise Feature.
4. Maintenance
Regular maintenance is crucial for the optimal performance and longevity of your Roborock S8 MaxV Ultra.
4.1 RockDock Ultra Maintenance
- Disposable Dust Bag Replacement: Replace the disposable dust bag in the dock approximately every 7 weeks, or when the app indicates it is full.
- Clean Water Tank: Refill the clean water tank with fresh water as needed. Use only Roborock approved cleaning solution in the detergent dispenser.
- Dirty Water Tank: Empty the dirty water tank regularly to prevent odors and ensure proper mop washing.
- Dock Base Cleaning: Although the dock has a self-cleaning function, periodically wipe down the dock base and charging contacts with a dry cloth to remove any residue.
4.2 Robot Vacuum Maintenance
- Main Brush: Remove and clean the main brush regularly, especially if hair tangles are observed. Use the cleaning tool provided.
- Side Brush: Check the side brush for debris and ensure it rotates freely. Replace if damaged.
- Mop Pads: Remove and wash the mop pads after each mopping session. Replace them when they show signs of wear.
- Filter: The filter in the robot's dustbin is washable. Rinse it under running water and allow it to air dry completely before re-installing. Replace the filter periodically as recommended by the manufacturer.
- Sensors: Wipe all sensors (cliff sensors, wall sensor, charging contacts) on the robot with a soft, dry cloth to ensure accurate navigation and operation.
5. Troubleshooting
If you encounter issues with your Roborock S8 MaxV Ultra, refer to the following common problems and solutions. For more complex issues, consult the Roborock app or contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not start or charge. | Power cord not connected; robot not properly docked; battery depleted. | Ensure power cord is securely plugged in. Re-dock the robot. Allow robot to charge for several hours. |
| Robot gets stuck frequently. | Obstacles (cords, small toys, rugs); dirty sensors. | Clear the cleaning area of small objects. Clean all sensors on the robot. Define no-go zones in the app for problematic areas. |
| Poor cleaning performance. | Full dustbin; tangled main brush; dirty filter; worn mop pads. | Empty dustbin/replace dust bag. Clean main brush. Clean/replace filter. Wash/replace mop pads. |
| Mop washing/drying not effective. | Dirty water tank full; clean water tank empty; dock self-cleaning needed. | Empty dirty water tank. Refill clean water tank. Ensure dock self-cleaning is enabled and functioning. |
| App connection issues. | Weak Wi-Fi signal; incorrect Wi-Fi password; robot offline. | Ensure strong Wi-Fi signal. Re-enter Wi-Fi password in app. Restart robot and router. |
6. Specifications
| Feature | Detail |
|---|---|
| Model Name | S8 MaxV Ultra |
| Brand | Roborock |
| Suction Power | 10,000 Pa |
| Mopping System | VibraRise 3.0 Sonic Mopping (4000 times/min, 2x Vibration Modules) |
| Navigation | PreciSense LiDAR Navigation |
| Obstacle Avoidance | Reactive AI 2.0 (3D structured light + RGB camera) |
| Dock Features | Auto Emptying, Hot Water Mop Washing, Heated Air Drying, Auto Refill, Detergent Dispenser, Dock Self-Cleaning |
| Battery Runtime | Up to 3 hours (180 minutes) |
| Voltage | 120 Volts |
| Item Weight | 20.6 kg |
| Product Dimensions | 36L x 49W x 57H Centimetres (Robot + Dock) |
| Compatible Smart Home | Amazon Echo, Google Home, Siri, Smartphones, Smartwatches |
| Filter Type | Washable |
7. Warranty and Support
7.1 Warranty Information
Roborock products typically come with a limited warranty covering manufacturing defects. The specific terms and duration of your warranty may vary based on your region and point of purchase. Please refer to the warranty card included with your product or visit the official Roborock website for detailed warranty information. Keep your proof of purchase for warranty claims.
7.2 Customer Support
For technical assistance, troubleshooting beyond this manual, or service requests, please contact Roborock customer support.
- Roborock App: Many issues can be resolved directly through the support features within the Roborock app.
- Official Website: Visit the official Roborock website for FAQs, support articles, and contact information.
- Email/Phone: Specific contact details for your region can be found on the Roborock support page.
When contacting support, please have your product model (S8 MaxV Ultra) and serial number ready.
