Introduction
Welcome to the user manual for your SHOKZ OpenSwim Pro headphones. These innovative open-ear bone conduction headphones are designed for versatile use, offering both Bluetooth connectivity for land-based activities and an integrated MP3 player for underwater listening. With an IP68 waterproof rating, they are perfect for swimming and other water sports, providing a comfortable and secure fit while keeping you aware of your surroundings.
Product Overview
Familiarize yourself with the components of your OpenSwim Pro headphones.

Image: The SHOKZ OpenSwim Pro headphones, showcasing their ergonomic, open-ear design in red and dark grey.
- Bone Conduction Transducers: Deliver audio through your cheekbones, leaving your ears open.
- Flexible Band: Wraps around the back of your head for a secure fit.
- Control Buttons: Power/Volume, Mode Switch, Play/Pause.
- Charging Port: Magnetic charging port for power and data transfer.
Charging Your Headphones
Before first use, fully charge your OpenSwim Pro headphones.
- Connect the magnetic charging cable to the charging port on your headphones.
- Plug the USB end of the cable into a standard USB power adapter (not included) or a computer's USB port.
- The LED indicator will show charging status. A full charge takes approximately 1.5 hours.
- A 10-minute quick charge provides up to 3 hours of listening time.
Battery life is approximately 9 hours of continuous music and calls.
Setup and Pairing
Bluetooth Mode (For Land Use Only)
The OpenSwim Pro supports Bluetooth 5.4 for fast and stable connections.
- Power On: Press and hold the Power/Volume+ button until the LED flashes blue.
- Pairing Mode: If not automatically in pairing mode, press and hold the Multi-function button until the LED flashes red and blue alternately, and you hear "Pairing."
- Connect Device: On your device (smartphone, tablet, computer), enable Bluetooth and select "OpenSwim Pro" from the list of available devices.
- Confirmation: The LED will turn solid blue, and you will hear "Connected" when pairing is successful.

Image: Visual representation of the dual Bluetooth and MP3 modes, highlighting Bluetooth for land and MP3 for water use.
Important: Bluetooth signals do not transmit effectively underwater. Use MP3 mode for swimming.
Simultaneous Pairing
Connect your OpenSwim Pro to two devices simultaneously via the Shokz App for seamless switching.

Image: The OpenSwim Pro headphones connected to both a smartphone and a laptop, demonstrating the simultaneous pairing feature.
Operating Your Headphones
Switching Between Modes (Bluetooth / MP3)
The OpenSwim Pro features dual modes for versatile use.
- To switch between Bluetooth and MP3 modes, use the dedicated mode switch button on the headphones or control it via the Shokz App.
MP3 Mode (For Underwater Use)
The OpenSwim Pro has 32GB of built-in storage, capable of holding up to 8,000 songs.
- Transferring Music: Connect your OpenSwim Pro to a computer using the magnetic charging cable. The headphones will appear as a removable disk drive. Drag and drop your audio files (MP3, WAV, FLAC, AAC, APE) into the drive.
- Activating MP3 Mode: Switch to MP3 mode using the mode button or the Shokz App.
- Playback: Use the control buttons to play, pause, skip tracks, and adjust volume.
Controls
| Button/Action | Function |
|---|---|
| Power/Volume+ Button (Press & Hold) | Power On/Off |
| Volume+ Button (Single Press) | Increase Volume |
| Volume- Button (Single Press) | Decrease Volume |
| Multi-function Button (Single Press) | Play/Pause, Answer/End Call |
| Multi-function Button (Double Press) | Next Track |
| Multi-function Button (Triple Press) | Previous Track |
| Mode Switch Button | Toggle between Bluetooth and MP3 modes |
Shokz App
Enhance your experience with the Shokz App, available for iOS and Android.
- Switch between MP3 and Bluetooth modes.
- Customize EQ settings (e.g., Standard, Vocal).
- View battery status.
- Manage simultaneous pairing.
- Access firmware updates.

Image: The Shokz App interface, demonstrating its features for controlling the OpenSwim Pro headphones.
Waterproof Usage (IP68 Rated)
The OpenSwim Pro is designed for water activities, with an IP68 rating, meaning it is fully sweatproof and can be submerged in water up to 2 meters (6.5 feet) deep for up to 2 hours.

Image: A swimmer using the OpenSwim Pro headphones underwater, demonstrating their IP68 waterproof capability.
- Always switch to MP3 mode before entering water, as Bluetooth does not work underwater.
- Ensure the charging port is clean and dry before charging after water exposure.
- The open-ear design allows for seamless integration with swim caps and goggles.

Image: A person swimming with the OpenSwim Pro headphones, highlighting their suitability for aquatic environments.
Maintenance and Care
- Cleaning: Wipe the headphones with a soft, damp cloth. For stubborn dirt, use a mild soap solution. Do not use harsh chemicals or abrasive cleaners.
- Drying: After swimming or heavy sweating, rinse the headphones with fresh water and dry them thoroughly with a soft cloth. Allow them to air dry completely before charging.
- Storage: Store the headphones in a cool, dry place away from direct sunlight and extreme temperatures.
- Charging Port: Keep the magnetic charging port clean and free of debris to ensure proper connection.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Headphones won't power on. | Ensure the headphones are fully charged. Connect to charger and check LED indicator. |
| Cannot pair via Bluetooth. | Ensure headphones are in pairing mode (flashing red/blue LED). Turn off and on Bluetooth on your device. Move closer to the device. |
| No sound in MP3 mode. | Ensure music files are properly transferred to the headphones. Check volume level. Ensure headphones are in MP3 mode. |
| Sound quality is poor. | Adjust the position of the transducers on your cheekbones. Ensure the headphones are clean. Try different EQ settings in the Shokz App. |
| Headphones not recognized by computer. | Ensure the magnetic charging cable is securely connected. Try a different USB port or computer. |
Specifications
| Feature | Detail |
|---|---|
| Model | OpenSwim Pro |
| Waterproof Rating | IP68 (Submersible up to 2 meters for 2 hours) |
| Bluetooth Version | Bluetooth 5.4 |
| Internal Storage | 32GB (up to 8,000 songs) |
| Supported Audio Formats | MP3, WAV, FLAC, AAC, APE |
| Battery Life | Up to 9 hours (music & calls) |
| Charging Time | Approx. 1.5 hours (10-min quick charge for 3 hours) |
| Microphones | 2 Noise-cancelling mics |
| Color | Red |
Warranty and Support
SHOKZ products are designed with quality and durability in mind. For detailed warranty information and customer support, please visit the official SHOKZ website or contact their customer service team.
- Official Website: www.shokz.com
- Customer Service: Refer to the contact information on the official website for support, FAQs, and troubleshooting guides.
Please retain your proof of purchase for warranty claims.





