Product Overview
The NARWAL Freo X Plus is a versatile robot vacuum and mop combo engineered for efficient and hands-free floor care. It features powerful suction, advanced navigation, and intelligent obstacle avoidance to ensure thorough cleaning of various floor types, including hard floors and carpets. Its innovative design minimizes maintenance, providing convenience for busy households.
Key Features
- Up to 7 Weeks of Hands-Free Cleaning: Innovative dust compression technology maximizes storage capacity, allowing for extended periods without manual dustbin emptying.
- Industry-Leading 7,800 Pa Suction Power: Effectively removes over 99% of particles from hard floors and handles pet hair with ease.
- Zero Tangling Brush: A unique conical brush design prevents hair and pet fur from tangling, ensuring consistent performance.
- Vacuums and Mops to Tackle Wet and Dry Messes: Features powerful 6N downward pressure for mopping and an enlarged 280ml water tank for extensive coverage.
- Tri-Laser Obstacle Avoidance: Triple lasers detect small obstacles at a millimeter level, enhancing navigation and preventing collisions.
- 9mm Mop Lifting for Deep Carpet Cleaning: Automatically detects rugs and lifts the mop to prevent wetting carpets while vacuuming.
Setup
Unboxing
Carefully remove all components from the packaging. Ensure all accessories listed in the 'What's in the box' section are present. The packaging is designed to protect the device during transit.
Image: What's in the box.
Initial Placement
Place the base station in an open area with good Wi-Fi signal, away from obstacles and direct sunlight. Ensure there is sufficient clear space around the base station for the robot to dock and undock easily. The compact design of the base station allows for flexible placement within your home.
Image: Space-Saving and Flexible Base Station Placement.
App Connection
Download the Narwal Freo App from your smartphone's app store. Follow the in-app instructions to connect your robot. This typically involves adding a new device, turning on Bluetooth, selecting your Wi-Fi network (2.4G WiFi is supported), and inputting the password for network connection and binding.
Image: App Connection Steps.
Operating Instructions
Cleaning Modes
The Freo X Plus offers multiple cleaning modes: Vacuum, Mop, Vacuum & Mop, and Vacuum then Mop. You can select the desired mode via the Narwal Freo App. The app also allows for customized cleaning tasks and provides detailed cleaning reports after each session.
Video: Demonstrates how to create quick cleaning tasks within the Narwal Freo App, allowing users to easily initiate specific cleaning routines.
Navigation and Obstacle Avoidance
Equipped with Tri-Laser Obstacle Avoidance and LiDAR SLAM 4.0, the robot achieves 360° view of its surroundings for optimal pathfinding. It can detect and avoid small obstacles like slippers and pet toys at a millimeter level. You can also set up 'No-Go Zones' in the app to prevent the robot from entering specific areas.
Image: Tri-Laser Obstacle Avoidance in action.
Video: Illustrates how to edit maps and set up 'No-Go Zones' within the Narwal Freo App to customize cleaning areas.
Carpet Cleaning
The Freo X Plus intelligently senses carpets and boosts suction for deep cleaning. It automatically lifts the mop by 9mm when transitioning from hard floors to carpets, ensuring carpets remain dry.
Image: Automated Mop Lifting for Carpet Cleaning.
Suction Power
With an industry-leading 7,800Pa hyper suction power, the Freo X Plus effectively removes various particles, including pet hair, food crumbs, and small debris, from both hard floors and carpets.
Image: Industry-Leading 7,800Pa Suction Power.
Mopping Performance
The robot applies a powerful 6N downward pressure during mopping to effectively remove stubborn stains. Its 280ml water tank allows for mopping large areas, and water is evenly distributed from 4 outlets for consistent wetness and flawless cleaning.
Image: Vacuum and Mop 2-in-1 Functionality.
Image: Consistent Wetness, Flawless Clean.
Image: EdgeSwing for Accurate Edge Cleaning.
Maintenance
Dust Bin and Filter
The Freo X Plus features dust compression technology, allowing for up to 7 weeks of hands-free dust storage. Regularly check and empty the dust bin as needed. The filter should also be cleaned periodically to maintain optimal suction performance. For detailed cleaning instructions, refer to the manufacturer's video guides.
Image: 7 Weeks of Hands-Free Dust Storage.
Roller Brush
The revolutionary Zero Tangling Brush design ensures that hair and pet fur are passed directly into the dust bag, minimizing tangles. Periodically inspect the roller brush for any debris or hair accumulation and clean as necessary to maintain effective cleaning.
Image: Certified Zero Tangles Brush.
Mop Pad
The mop pads should be removed and cleaned after each mopping session. They can be washed manually or in a washing machine. Replace mop pads when they show signs of wear or reduced cleaning effectiveness.
Sensors and Wheels
Regularly wipe the Tri-Laser sensors, cliff sensors, and charging contacts with a soft, dry cloth to ensure accurate navigation and proper charging. Check the drive wheels and caster wheel for any trapped debris or hair and clean them to maintain smooth movement.
Drying Intensity
You can adjust the drying intensity for the mop pads via the Narwal Freo App. Options typically include Silent Drying (gentle airflow, suitable for nighttime use), Strong Drying (more efficient, for daily use), and Smart Drying (adjusts based on Do-Not-Disturb mode). Settings are automatically saved after selection.
Video: Guide on how to adjust the drying intensity settings for the mop pads within the Narwal Freo App.
Troubleshooting
| Issue | Possible Cause | Solution |
|---|---|---|
| Robot not connecting to Wi-Fi | Incorrect Wi-Fi band or password; weak signal. | Ensure your router is set to 2.4G WiFi. Verify password. Move robot closer to router. |
| Robot gets stuck frequently | Small obstacles (cords, toys); dirty sensors. | Clear floor of small items. Clean Tri-Laser and cliff sensors. Set No-Go Zones for problem areas. |
| Poor suction performance | Full dust bin; clogged filter; tangled roller brush. | Empty dust bin. Clean or replace filter. Remove any hair or debris from roller brush. |
| Ineffective mopping | Empty water tank; dirty mop pad; clogged water outlets. | Refill water tank. Clean or replace mop pad. Check and clear water outlets. |
| Robot not returning to base | Base station obstructed; robot too far from base; dirty charging contacts. | Ensure clear path to base. Move robot closer to base. Clean charging contacts on robot and base. |
Specifications
| Feature | Detail |
|---|---|
| Brand | NARWAL |
| Model Name | Freo X Plus |
| Model Number | YJCC018 |
| Suction Power | 7,800 Pa |
| Dust Storage Capacity | Up to 7 Weeks (with compression) |
| Water Tank Capacity | 280ml (for mopping up to 450 sq meters) |
| Navigation System | LiDAR SLAM 4.0 |
| Obstacle Avoidance | Tri-Laser |
| Mop Lifting Height | 9mm |
| Battery Life | 254 minutes |
| Connectivity | 2.4G WiFi, Smartphones, Amazon Echo, Google Home |
| Item Weight | 11.47 pounds |
| Product Dimensions | 19"L x 16.5"W x 6.8"H |
Warranty and Support
For warranty information, technical support, or to purchase replacement parts and accessories, please visit the official NARWAL website or contact their customer service directly. Keep your purchase receipt handy as proof of purchase may be required for warranty claims.
