1. Introduction and Overview
This manual provides detailed instructions for the installation, operation, and maintenance of your GROHE Vitalio Comfort 250 Thermostatic Shower System. This matte black shower system combines elegant design with advanced features for a comfortable and safe showering experience.
Key features include a 250 x 250 mm head shower, a 110 x 110 mm hand shower with two spray modes, a thermostatic mixer, and a 1750 mm TwistStop hose. The system incorporates GROHE TurboStat for constant water temperature, GROHE Water Saving technology for reduced consumption, and GROHE SafeStop for burn protection.

Image 1.1: GROHE Vitalio Comfort 250 Thermostatic Shower System, matte black finish.
2. Safety Information
Please read all safety instructions carefully before installation and use to prevent injury or damage.
- GROHE SafeStop: The safety button is factory-set to 38 °C (100.4 °F) to prevent accidental scalding, especially for children. Higher temperatures can be selected by pressing the button.
- GROHE SafeStop Plus (Optional): An additional limiter can be set to 43 °C (109.4 °F) for enhanced safety.
- Ensure all connections are secure and leak-free to prevent water damage.
- Do not attempt to modify the product. Use only genuine GROHE spare parts.

Image 2.1: Detail of the thermostatic mixer with temperature lock and spray selector.
3. Package Contents
Verify that all components are present before beginning installation:
- Thermostatic mixer
- Head shower (250 x 250 mm)
- Shower rail
- Hand shower (110 x 110 mm)
- Shower hose (1.75 meters)
- Shower arm (390 mm, pivoting)
- Sliding element for hand shower adjustment
- Mounting hardware
4. Setup and Installation
The GROHE Vitalio Comfort 250 shower system is designed for wall mounting. Professional installation is recommended to ensure proper function and safety.
4.1. Pre-Installation Checks
- Ensure water supply lines are clean and free of debris.
- Verify that the wall surface is suitable for mounting and can support the weight of the shower system.
- Confirm water pressure is within recommended limits for optimal performance.
4.2. Mounting the System
Refer to the technical drawing for precise measurements and mounting points. The shower rail includes a sliding element for adjusting the hand shower height.

Image 4.1: Technical drawing showing dimensions and installation details.
For detailed step-by-step instructions, consult the included QuickGuides or scan the QR code on the packaging for QuickVideos, if available. GROHE QuickTools may also be provided to assist with installation.

Image 4.2: Information on GROHE QuickFix installation aids.
5. Operating Instructions
5.1. Water Flow and Temperature Control
- Aquadimmer Function: Use the single handle on the thermostatic mixer to switch between the head shower and hand shower, and to adjust the water volume. Rotate the handle to select your desired outlet and turn to increase or decrease flow.
- Temperature Adjustment: The thermostatic mixer maintains a constant water temperature. Rotate the temperature handle to set your desired temperature. The SafeStop button at 38 °C (100.4 °F) must be pressed to select temperatures above this setting.
5.2. Hand Shower Spray Selection
The hand shower features two spray modes: Rain and Jet. Use the innovative GROHE SmartSwitch diverter located at the back of the hand shower to easily switch between these modes.
- Rain Spray: A soft, gentle spray pattern for a relaxing shower experience.
- Jet Spray: A powerful, focused spray for invigorating showers or for cleaning the shower area.

Image 5.1: Overview of key operating features including Smart Spray Switch and temperature lock.

Image 5.2: Hand shower spray patterns (Rain and Jet) and head shower Rain spray.
6. Maintenance
Regular cleaning and maintenance will ensure the longevity and optimal performance of your GROHE shower system.
- Cleaning the Finish: The durable GROHE finish is easy to clean. Use only mild soap and water with a soft cloth. Avoid abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the matte black surface.
- SpeedClean Nozzles: The head and hand showers are equipped with SpeedClean anti-limescale nozzles. Limescale deposits can be easily removed by wiping the nozzles with a finger.
- Hose Maintenance: The 1.75 m shower hose features a TwistStop design to prevent twisting. Periodically check the hose for any signs of wear or damage.
- ShockProof Hand Shower: The hand shower includes a shock-resistant silicone ring to protect it from damage if dropped.

Image 6.1: Detail of SpeedClean nozzles for easy limescale removal and ShockProof hand shower protection.
7. Troubleshooting
If you encounter any issues with your GROHE Vitalio Comfort 250 shower system, please refer to the following common problems and solutions:
- Low Water Flow: Check if the water supply valves are fully open. Clean the shower nozzles for limescale buildup using the SpeedClean feature. Ensure there are no kinks in the shower hose.
- Inconsistent Water Temperature: Verify that the hot and cold water supplies are correctly connected. If the issue persists, it may indicate a problem with the thermostatic cartridge, which should be inspected by a qualified professional.
- Leaks: Check all connections for tightness. Ensure that all seals and O-rings are correctly seated and undamaged. Do not overtighten connections.
For problems not listed here or if solutions do not resolve the issue, please contact GROHE customer support or a certified plumber.
8. Specifications
| Feature | Specification |
|---|---|
| Model Number | 266962431 |
| Brand | GROHE |
| Color | Matte Black |
| Material | Brass |
| Finish | Painted |
| Product Dimensions (L x W x H) | 114.5 x 32 x 10 cm |
| Weight | 6.34 kg |
| Head Shower Size | 250 x 250 mm |
| Hand Shower Size | 110 x 110 mm |
| Hose Length | 1.75 meters |
| Installation Method | Wall Mount |
| Number of Handles | 1 |
| Special Features | Adjustable Height, Thermostatic Control, Water Saving, SafeStop |
| Spare Parts Availability | 10 Years |
9. Warranty and Support
9.1. Warranty Information
GROHE offers a commitment to quality, with spare parts availability guaranteed for 10 years from the date of purchase. For specific warranty terms and conditions, please refer to the official GROHE website or your purchase documentation.
9.2. Customer Support
Should you require further assistance, technical support, or have questions regarding your GROHE Vitalio Comfort 250 Thermostatic Shower System, please visit the official GROHE website or contact their customer service department. Contact details can typically be found on the GROHE website or in your product packaging.





