Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your HENDI UNIQ Chafing Dish. Please read this manual thoroughly before initial use and keep it for future reference.
The HENDI UNIQ Chafing Dish, designed by Robert Bronwasser and winner of the Red Dot Design Award 2024, is an advanced appliance for keeping food warm at buffets and events. It features a digital control panel for precise temperature management and an integrated glass lid for convenience.
Safety Instructions
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and personal injury.
- Ensure the appliance is connected to a grounded power outlet with the correct voltage (220V) and wattage (700W).
- Do not immerse the main unit in water or any other liquid.
- This appliance is designed for warming food only, not for cooking. The temperature range is 35°C to 85°C.
- Keep out of reach of children and supervise closely when in use.
- Do not operate the appliance if the power cord or plug is damaged, or if the appliance malfunctions or has been damaged in any way.
- Always unplug the appliance before cleaning or when not in use.
- Use only accessories and attachments recommended by the manufacturer.
- The glass lid can become hot during operation. Use the heat-resistant handle.
Components Overview
Familiarize yourself with the main components of your HENDI UNIQ Chafing Dish.

Figure 1: Exploded view showing the main unit, removable GN1/1 container, and integrated glass lid.
- Main Unit: The base of the chafing dish containing the heating element and digital control panel.
- GN1/1 Container: A removable stainless steel food pan (100mm height) designed to fit inside the main unit.
- Integrated Glass Lid: A tempered glass lid with a heat-resistant handle, designed to retain heat and moisture.
- Digital Control Panel: Located on the front of the main unit, displaying temperature and operating time.
- Card Holder: A slot on the lid for displaying food labels or information.
Setup
- Unpacking: Carefully remove all components from the packaging. Inspect for any damage. Retain packaging for future storage or transport.
- Placement: Place the main unit on a stable, level, heat-resistant surface, away from walls and other heat sources, ensuring adequate ventilation.
- Insert GN Container: Place the empty GN1/1 container into the main unit. Ensure it sits securely.
- Connect Power: Plug the power cord into a suitable 220V/700W grounded electrical outlet. The digital display will illuminate.

Figure 2: Internal view of the main unit, highlighting the heating element.
Operating Instructions
- Power On: Press the power button on the digital control panel. The display will show the current temperature and operating time.
- Set Temperature: Use the temperature control buttons (usually '+' and '-') to set the desired warming temperature between 35°C and 85°C. The display will show the set temperature. The unit will automatically heat up to this temperature. The last set temperature is saved for future use.
- Add Food: Once the desired temperature is reached, carefully place the pre-cooked, warm food into the GN1/1 container.
- Close Lid: Close the integrated glass lid to maintain the food's temperature and moisture.
- Monitoring: The digital display will show the actual temperature of the food and the elapsed operating time.
- Power Off: When finished, press the power button to turn off the unit. Unplug from the power outlet.

Figure 3: Digital control panel displaying temperature and time.

Figure 4: Utilizing the integrated card holder for labeling.
Maintenance and Cleaning
Regular cleaning and maintenance will prolong the life of your chafing dish.
- Disconnect Power: Always unplug the unit from the power outlet and allow it to cool completely before cleaning.
- Remove GN Container: Carefully lift out the GN1/1 container. Wash it with warm, soapy water, rinse thoroughly, and dry completely. It is dishwasher safe.
- Clean Main Unit: Wipe the exterior of the main unit with a damp cloth. For stubborn stains, use a mild, non-abrasive cleaner. Do NOT immerse the main unit in water.
- Clean Glass Lid: Wash the glass lid with warm, soapy water. Ensure the heat-resistant handle is also cleaned. Rinse and dry thoroughly.
- Storage: Store the chafing dish in a clean, dry place when not in use.
Troubleshooting
Refer to the table below for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not power on. | Not plugged in; power outlet malfunction; damaged cord/plug. | Ensure plug is fully inserted. Test outlet with another appliance. Inspect cord/plug for damage; if damaged, contact service. |
| Food is not warming sufficiently. | Temperature set too low; lid not properly closed; unit overloaded. | Increase set temperature. Ensure lid is fully closed. Do not overload the GN container. |
| Digital display is not working. | Power issue; internal malfunction. | Check power connection. If problem persists, contact HENDI customer support. |
Specifications
- Model: 470428
- Brand: HENDI
- Dimensions (L x W x H): 60.7 x 40.2 x 25 cm
- Weight: 7.03 kg
- Container Size: GN1/1 (100mm height)
- Power: 220V / 700W
- Temperature Range: 35°C to 85°C
- Material: Stainless Steel (GN container), PP (main unit), Tempered Glass (lid)
- Color: White
Warranty and Support
For warranty information and technical support, please contact HENDI customer service or visit the official HENDI website. Keep your purchase receipt as proof of purchase.
HENDI Official Website: www.hendi.eu
Contact Information: Refer to the contact details provided on the HENDI website or your product packaging for regional support.





